I’ve been a long-time Costa customer and take great care of my sunglasses—, 4 pairs alone all are $250 $300 per pair—which are in pristine condition with no scratches or signs of wear except for one major flaw: the nose pieces deteriorated and cannot be replaced. This essentially renders both pairs useless.

When I contacted customer service, I was offered only a 50% discount on a new pair. That’s not exactly appealing when you’ve already invested over $600 into what is marketed as a premium, exclusive product. The interaction I had with their live chat representative, R$&@@&o, was particularly frustrating—dismissive, demeaning, and lacking in any real effort to help. It almost felt personal, as if asking for a reasonable resolution was out of line.

It’s incredibly disappointing that a brand like Costa, with such a loyal following, can’t stand behind its product in a more meaningful way—especially for a known and recurring defect like this.

I’ve since moved on to Bajío sunglasses, which are American-manufactured and assembled in Florida, and I couldn’t be happier with the quality and service.

Costa used to stand for durability, performance, and service. Sadly, that’s no longer the case. I won’t be returning as a customer—and I hope others take note before making the same expensive mistake.

Great company, shipping is always fast and parts are easy to find !  Customer service communication is great ! 

Usually come back when I'm checking out new bookies or looking for current promos. The reviews feel honest and straight to the point. You can tell it's written by people who get it. Would be nice to have an app since I mostly use my phone for this stuff.

Great product, was looking for shin guards that did not hinder speed and agility. My kid has stated that this is the best he has tried. He will be wearing nothing but G-Form going forward.

Great day out with the kids! Fun for all ages and Sam on the front desk was lovely! Definitely recommend! 

The mini 2 specs are sweet. Great torque and speed. I had to make it better with a board swap, which was really easy with the way they set this board up. It's my new favorite! Shipping was fast, overall good experience. 

Very short. Very happy with the CS and Shipping.  But haven’t had time to use the bag.

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