Pronto Corporation Reviews 9

TrustScore 4.5 out of 5

4.3

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Company details

  1. Travel Aggregator
  2. Adventure Sports
  3. Cultural Tours Provider
  4. Live Music Venue
  5. Sightseeing Tour Agency
  6. Winery

Written by the company

Leisure (Tours, Activities & Adventures) & Entertainment (Sporting events, Music / Concerts, Broadway shows, Comedy shows) Experiences. Trips & Transportation. Anytime. Anywhere. Nationwide.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

Rated 5 out of 5 stars

Field Trip

Kory drove myself and 38 of my fifth grade students to and from the ferry station in Oakland to enjoy our field trip. Kory was a wonderful driver to have. He was professional and friendly. He was on-time for both departures and drove smoothly to our destinations. We had a wonderful experience. Thank you so much!

Date of experience: May 19, 2022

Rated 5 out of 5 stars

Excellent service and clean buses

The buses were early which was wonderful. They were clean, and safe. Our drivers did an excellent job giving the safety emergency talk and getting us to our location on time and safely. I am very pleased with the excellent service Pronto provided for our field trip. Thank you!

Date of experience: May 19, 2022

Rated 5 out of 5 stars

Service was great

Service was great. Buses were on time and clean. Roberto was excellent! He answered his phone every time so we could update parents. Friendly to the kids.
Very good experience overall, including the customer support online and by phone.

Date of experience: April 21, 2022

Rated 5 out of 5 stars

Great Way to Travel

The vehicle was clean and spacious. Plus, our driver was on time and professional. As a result, we got to and from our destinations safely and without incident.

Date of experience: April 18, 2022

Rated 5 out of 5 stars

SF Bay Area Trip

I take a group of students to the San Francisco / Bay Area every year. Yo Pronto has provided our group with convenient, affordable transportation. The service is great, the drivers are on time and friendly. I highly recommend them for your next trip.

Date of experience: April 04, 2022

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Reply from Pronto Corporation

It's our privilege and pleasure to host your group and other schools from around the world each year you attend the Berkeley Model UN (BMUN) Conference. We look forward to hosting you again in 2023 and for any other trips for your group - anywhere, anytime, across the US!

Rated 5 out of 5 stars

Overall outstanding experience

Everything was great! The communication before the event instilled confidence that our booking was on track. We felt no need to reach out for confirmations because we received regular communication from Pronto. Our friendly professional driver arrived on time and communicated via text that he was ready and waiting for our return pickup. We'll book again with YoPronto!

Date of experience: April 04, 2022

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Reply from Pronto Corporation

Terrific! We are glad we were able to make your special day extra special. Look forward to hosting you and your group again - soon!

Rated 4 out of 5 stars

Rider overview/suggestions

Clean, comfortable as can be expected. Still dont show videos, they are so old and outdated, it doesn’t matter. Show actual games, early 10 am games for 1:00 kickoff, etc. work with riders to obtain more riders. Ride home always seems too cold. Temp is same both ways, no sun on way home. Last week driver was outstanding in typhoon conditions, very large 33% tip was worth it! Taking first step to ask how to improve is step 1, now listen to riders and increase rider volume by working with them to help.

Date of experience: October 27, 2021

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Reply from Pronto Corporation

Bud, first and foremost, we want to thank you for your loyalty to Pronto and for your patronage for the past several years. We strive to keep adding more value to our package - with our NFL / 49ers videos, NFL trivia contests, 49ers memorabilia raffle, NFL / 49ers Fantasy League. The Pronto Reward Points we offer for every booking - reward points you can redeem for other bookings or for Airline Miles - make our program the MOST REWARDING program.

We will be launching a new release in upcoming weeks which would make YoPronto the ultimate destination site for leisure and entertainment experiences. Stay tuned!

Rated 5 out of 5 stars

Drivers who have not driven to the…

Drivers who have not driven to the Stadium is well served by taking the route as described by one of the Rancho Cordova pick ups.

The last game day driver did take that advice and we got to the game and home smoothly!

Kudo's to that driver.

Date of experience: October 24, 2021

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Reply from Pronto Corporation

Brian, thank you very much for your 5-Star Review! Much appreciated. Just to amplify on your comments and to provide a broader perspective - we have been operating the 49ers shuttles for all the home games for the past 10+ years and have brought more than 100,000 fans to the 49ers games who have enjoyed the ride and the full experience - NFL videos, NFL trivia contest, 49ers / NFL memorabilia, Fantasy League - all from the comfort and safety of a guaranteed seat on the shuttle. Over the years, we have also contributed to making the environment a lot more 'greener' by taking more than 40,000 cars off the road and thousands of tonnes of greenhouse gases.

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