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One issue I had was the lack of order confirmation email, everything else was perfect. The product was well packaged (kukirin G3 Pro) bonus surprise I got was it came with two chargers, some unboxing... See more
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Bought this M365 scooter for Christmas and have a major issue with the folding mechanism clip which snapped whilst I was riding the scooter causing me to have a fall off. The pins connecting the handl... See more
Hi, I've received the aovo Pro 365 e scooter for my son's christmas present. It's currently on charge and turns on etc but cannot get the app to pair with the scooter and cannot get the scooter to act... See more
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Bought Scooter X9 Plus. Received product with obvious malfunction. Front and rear brake discs are uncentered and impossible to get into the shape of normal tyre rotation without abrasion and loud sque... See more
Company details
Written by the company
AOVO, professional E-Scooter seller, ship from local warehouse in Germany, UK, USA, High quality E-Scooter, lower price
Contact info
United States
- aovostore.com
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Super good I am happy with my scoter
Super good I am happy with my scoter
Date of experience: June 24, 2025
Reply from AOVO Official
Thank you for the like!
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I have not received the product I…
I have not received the product I purchased. after a month it is still stopped in germany
and the destination turns out to be in romania instead of italy.
Date of experience: July 14, 2024
Dont buy a scooter from aova store they…
Dont buy a scooter from aova store they dont answer when you try and contact them, and their scooters are crap,, everything broke, its leaking water in to the battery compartment and all the electrical connectors are corroding, full of rust. Once you open up the battery compartment you cant tighten the screws. The list is so long i cant write it all 😡
Date of experience: July 30, 2024
Don't buy from these I got a scooter…
Don't buy from these I got a scooter not a full year just yet and then poll snapped while was on it bear in mind scooter wasn't used all the time so I got onto to them about it told me wasn't able to get free replacement scooter instead had to buy brand new one I wouldn't recommend gettin a scooter from them if it falls apart don't get refunded or nun very disappointed
Date of experience: July 20, 2024
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Love this firm
I have dealt with this firm many times and am really happy. The orders come really quickly
Date of experience: July 12, 2024
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Good afternoon
Good afternoon, my name is Iryna Bashnyak. I am a buyer on the Aovo website. I received a scooter last week I a C1Pro scooter. I wanted to turn it on, but unfortunately it does not turn on. All week I sended messages about problem with scooter on website and on Facebook but noone don't answer me. I want turn back scooter and turn bach my money
Thanks waiting answer.
Date of experience: July 08, 2024
No refund
My order never arrived yet I paid £954 I have had no help in getting a refund, this was August 2023 yet still no refund. My advice is stay well away from this company. 🙁
Order number 43176 bought in August 2023. I never received the product,a complete Scam.
Date of experience: August 18, 2023
Verified
The website says that delivery is 4-8…
The website says that delivery is 4-8 days, but I already waited 15 days
Date of experience: June 24, 2024
Reply from AOVO Official
Generally speaking, our electric scooter 4~8 days delivery, cos it ships from Germany warehouse, but for our scooter parts, if it is no inventory in Germany warehouse, we will ship it from factory, so it will be more time
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Kukirin G3 Pro
One issue I had was the lack of order confirmation email, everything else was perfect. The product was well packaged (kukirin G3 Pro) bonus surprise I got was it came with two chargers, some unboxing videos I've seen there was only one. Would recommend this site with out hesitation. Thank you AovoStore
Date of experience: June 17, 2024
Verified
The customer service is amazing and the product is great
Date of experience: June 24, 2024
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DECENT CUSTOMER SERVICE:
DECENT CUSTOMER SERVICE:
i reached out to the company and asked for a refund since they had made a mistake with the shipping but eventually i got my refund and everything is good
Date of experience: June 13, 2024
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Got the scooter in 6 days from Germany…
Got the scooter in 6 days from Germany to Czech Rep.
Date of experience: May 18, 2024
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I ordered my scooter in black
I ordered my scooter in black. I got it in red.
Date of experience: May 19, 2024
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Charging points not showing…
Charging points not showing accurately... Design is good...... I like tiers more
Date of experience: May 08, 2024
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The scooter is good but there’s problem…
The scooter is good but there’s problem with the valve stem of the tires i can’t pump air with it.
Date of experience: May 11, 2024
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Aovo was very helpful so far though I…
Aovo was very helpful so far though I haven t received my order yet
Date of experience: May 13, 2024
Reply from AOVO Official
Thanks for your believing in AOVO, we will do our best to make customer has a good shopping experience
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After sales services from AOVO
My order has well received with exactly with the parts necessary ! Thank you
Date of experience: April 26, 2024
Reply from AOVO Official
thanks for your belliving in AOVO
Very bad experience
Bought two electric scooter. After about week one of the scooter has problem with battery , during driving just cut of the power. They sent me first battery and was wrong battery , second time the same story , third battery still wrong fourth time was correct, but they told I have to fit myself because they don't have service company in Europe. Very bad experience, stay away !!!!
AOVO®Store
4 hours ago
Are you a giant baby? can not do anything? We sent you 4 batteries at a loss, what else do you want us to do?
You sent me 4 batteries and they all batteries was faulty . The scooter isn't working till today and you call me giant baby? Waste over 300 euros because you don't have any service in Europe !!!! You sent me scooter with factory fault and you ask me now what else you can do ???? Nightmare!!!!!
Order number : #27554
Correct. And the scooter is parked in the corner since 2 years!!!!!!
Date of experience: May 11, 2024
Reply from AOVO Official
It is an order from 2 years ago
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