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Rated 5 out of 5 stars
Verified

I just returned from a week-long bike tour where our luggage was left waiting for us outside each day. It rained 6 of the 7 days and all of my belongings stayed perfectly dry. I ordered both the bac... See more

Rated 4 out of 5 stars
Verified

I mainly bought these seat covers to protect my new truck from my plumbing work. I wanted something easy to put on when needed and to remove when not needed. I finally had the opportunity to use them... See more

Rated 5 out of 5 stars
Verified

I can say with confidence that the Malo'o winter parka is the best surf/cold weather item I've ever purchased. Surfing year-round in New England is straight up COLD and unforgiving. The parka immediat... See more

Rated 3 out of 5 stars
Invited

Buying experience very problematic sale price would not show up. if I was in a hurry, might have ended up paying too much. After multiple tries, I had to write to customer services. Their response... See more


Company details

  1. #8 of 10 best companies in Adventure Sports

Information provided by various external sources

The Malo'o Ultimate Drying Racks and Outdoor Gear are designed for surf, snow, camping, hunting & fishing. Patented, durable, portable and useable inside or out


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

133 reviews

5-star
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1-star

Replied to 57% of negative reviews

Typically replies within 24 hours


Rated 4 out of 5 stars
Verified

I mainly bought these seat covers to…

I mainly bought these seat covers to protect my new truck from my plumbing work. I wanted something easy to put on when needed and to remove when not needed. I finally had the opportunity to use them and I was impressed. First, on how compact the covers roll up when not in use. Next, how easy to unroll from the storage bag and place on the seat. Then, it did not move around when getting in and out of the truck on multiple occasions. Finally, it kept my new seat dry from my wet clothes and kept my new seat clean from any debris that clinged to my clothes.

Date of experience: May 19, 2025

Rated 5 out of 5 stars
Verified

I'm impressed!

I just returned from a week-long bike tour where our luggage was left waiting for us outside each day. It rained 6 of the 7 days and all of my belongings stayed perfectly dry. I ordered both the backpack and medium duffle bag which made it easy to carry both to my campsite.

Date of experience: June 09, 2025

Rated 1 out of 5 stars
Verified

Quality

I just didn’t think the quality of the bags was that great. The backpack is awkward to get in and out of quickly.

I would like to return them for another item, but I cannot get someone to answer my call

Date of experience: May 16, 2025

Rated 4 out of 5 stars
Verified

Love the feel!

Almost perfect! I Love my covers, love the feel and look of them. Love that I can take them off easily to wash. The only thing I don’t like is the opening size for headrest. I feel it’s too big and there is no way for the cover not to slide down.

Date of experience: April 23, 2025

Rated 1 out of 5 stars
Verified

Don’t lie about shipping.

You sent me an email that it had been shipped, but it was 3 days later that you actually did ship. Had you shipped it on the day you had said you did I would have received it when I needed if instead of after the fact.

Date of experience: April 18, 2025

Malo'o logo

Reply from Malo'o

We received your order on a Friday and shipped it the same day, two days ahead of our shipping commitment. It was collect by USPS on Friday, as they pick up from us every day. USPS scanned it into their system on Monday. Anyone who deals with USPS will tell you this is a common occurrence. We appreciate your business and we did not lie about shipping. If you had asked us, we would have provided you this detail. Mahalo,

Rated 5 out of 5 stars
Verified

Great products and support

This was my second purchase from Malo'o and the products are highest quality, exactly as described on the website, and have detailed instructions. Warranty is easy and customer service is great.

Date of experience: March 17, 2025

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