Caradonna Adventures Reviews 386

TrustScore 5 out of 5

4.9

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the seamless booking process and well-organized holidays. Many highlight the invaluable advice and insights provided by the staff, who are quick to respond and ensure trips go smoothly. People appreciate the personal touch, noting that the agents often go above and beyond to cater to their specific needs and preferences, providing honest advice and working diligently to find the best deals. Consumers also value the knowledge and expertise of the agents, particularly regarding dive locations and accommodations. The company's representatives are commended for their patience, attention to detail, and ability to handle complex travel arrangements with ease. Overall, individuals express high levels of satisfaction with the company's services, citing the efficient, reliable, and courteous staff as key factors in creating memorable and stress-free vacations.

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Rated 5 out of 5 stars
Verified

Kim, my agent with Caradonna is fantastic! She never hesitates to provide information no matter how many times i change my mind. She is patient and always looks for the best interest of me and my fell... See more

Rated 5 out of 5 stars
Verified

Kim has set up many trips for us and we trusted her input on this one. Her advice and insight proved invaluable again. She is quick to respond to email questions and follows up to ensure the trip go... See more

Rated 5 out of 5 stars
Verified

Booking a scuba diving vacation to the Bahamas with Caradonna Adventures was seamless and fantastic! We had the most wonderful time. The Orange Hill Inn was very clean and hotel managers w... See more

Company replied

Rated 5 out of 5 stars
Verified

Kim was quick to provide us with specific answers to our questions regarding this destination, which helped so much with planning. It's clear she has visited recently and knows the country and it's a... See more

Company replied


Company details

  1. #35 of 204 best companies in Travel Agency
  2. #1 of 10 best companies in Adventure Sports
  3. #1 of 3 best companies in SCUBA Tour Agency
  4. #6 of 39 best companies in Travel Aggregator

Written by the company

Caradonna Adventures is North America's leading dive travel agency, and a premier provider of scuba diving vacations, snorkeling vacations, spa and wellness packages and adventure packages Worldwide. We are a full-service agency providing expert assistance with all aspects of travel planning and travel services, including flights, land transportation, hotels, car rentals and more. Caradonna has been voted the # 1 Dive Travel Agency for three years in a row.


Contact info

4.9

Excellent

TrustScore 5 out of 5

386 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Verified

Kim Mackey is the Best!!

Kim, my agent with Caradonna is fantastic! She never hesitates to provide information no matter how many times i change my mind. She is patient and always looks for the best interest of me and my fellow travelers. Kim is very knowledgeable of each location i ask to visit and gives me the best choices that work for me. Thank you Kim! You have made a lot of our travelers so happy!

Date of experience: June 23, 2025

Rated 5 out of 5 stars

Kim showed great patience with us…

Kim showed great patience with us because I asked her about several different places and had to consult the other two before we decided. We were trying to find someplace different than we already been but it’s tough to find something that is not too far away and not too expensive. I guess we’ve already done those. So ultimately, we decided to go back to Anthony’s Key resort, but it was right decision because the new restaurant was excellent! Food and wait staff rival any 5 star restaurant. And the dive teems are always professional and fun. This was my 3rd trip and will definitely return.

Date of experience: June 07, 2025

Rated 5 out of 5 stars
Verified

Dominica

Dominica. Beautiful hotel and countryside.
Everything was planned out perfectly and the scuba, snorkeling and hiking were great.

Date of experience: June 02, 2025

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Reply from Caradonna Adventures

We are glad you enjoyed your trip, where to next?

Rated 5 out of 5 stars
Verified

Kim Mackey has always been great in…

Kim Mackey has always been great in helping us plan our dive vacations. She has good suggestions about flights, dive companies and accomodations

Date of experience: May 29, 2025

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Reply from Caradonna Adventures

Thank you, Kim has tons of experience!!

Rated 5 out of 5 stars
Verified

Caradonna Adventurs really understands …

Caradonna Adventure really understands divers. When I asked them to put together a dive trip to Grenada, they took care of everything. My trip went off without a hitch. Calley Roter was great to work with. She put together a perfect plan and took care of every detail.

Date of experience: April 18, 2025

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Reply from Caradonna Adventures

Thank you, Calley does a great job!!

Rated 5 out of 5 stars
Verified

Wonderful vacation experience

Booking a scuba diving vacation to the Bahamas with Caradonna Adventures was seamless and fantastic! We had the most wonderful time. The Orange Hill Inn was very clean and hotel managers were super friendly. All airport/hotel/dive shop transfers organized by Caradonna were smooth.

The best surprise was how amazingly awesome the food and menu options were at Orange Hill Inn which was recommended by Calley at Caradonna!

Diving with Stuart Cove’s was top notch as expected.
Boat crew were fantastic and professional, friendly and all around excellent

My daughter and I had a very special trip for her sweet sixteenth!!

Thanks again Calley for all your help! Highly recommended!

Date of experience: May 06, 2025

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Reply from Caradonna Adventures

Thank you, we love the Bahamas!!! Glad you enjoyed your trip!!

Rated 5 out of 5 stars
Verified

Cammie Akins

Company representative, Cammie Akins is outstanding at her job. Her knowledge, attention to detail and most of all her patience makes arrangements a breeze. We have been longer term Caradonna customers and can't imagine working with anyone else. We highly recommend Cammie

Date of experience: April 28, 2025

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Reply from Caradonna Adventures

Thank you, Cammie is full of knowledge!!

Rated 5 out of 5 stars
Verified

Excellent trip and support

Calley R was great! Excellent trip and Calley went above and beyond when we had a few minor problems.

Date of experience: April 18, 2025

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Reply from Caradonna Adventures

We are glad to hear your trip went well!! Calley does a great job.

Rated 5 out of 5 stars
Verified

Found a Hidden Gem with the help of Caradonna

We normally do all our own dive vacation bookings, but we were in a rut, so I reached out to Cammie Akins from Caradonna for some help. She listened to what we liked and then gave us a couple of options. One of the options was Dominica, an island I probably would have never thought of. She booked us with a Dive Package at Fort Young Hotel and we had a great time. Being right in town gave us so many food options and an opportunity to immerse ourselves in the island culture, something we really enjoy. Before the trip she was very prompt in responding to all my questions and I got an email from her a couple of weeks after the trip to make sure everything went well. We are very happy with the service and are already discussing our next dive trip with Caradonna. Thanks Cammie

Date of experience: March 26, 2025

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Reply from Caradonna Adventures

Thank you, Cammie has so much experience, and knows the World!!

Rated 5 out of 5 stars
Verified

Wonderful

Wonderful, wonderful experience. They arranged everything and made adjustments and changes right up until a few days before the trip, and when we got there, everything had been communicated correctly on both sides. Everything was smooth and streamlined, and we had our trip and it went off without a hitch and was a wonderful experience

Date of experience: April 17, 2025

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Reply from Caradonna Adventures

Great and congrats on the family getting certified!! Calley does a great job, where are you going next?

Rated 5 out of 5 stars

Kim Mackey was the BEST

Kim Mackey was the BEST! I initially tried to plan my trip to Wakatobi last summer and had to postpone for family reasons, after she had spent so much time answering my hundreds of questions. She was so patient with me and when I was ready to try again, she got everything worked out for me and was SO helpful and knowledgeable during the whole process. I have used Kim for a previous trip and had the same great experience. Will work with her on my next trip too. Highly recommended!

Date of experience: February 22, 2025

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Reply from Caradonna Adventures

Thank you, Kim has great experience and dove the World!! Wakatobi is unreal!!

Rated 5 out of 5 stars
Verified

Timely communication with clear…

Timely communication with clear instructions. April was responsive to all my questions and made sure I was prepared for my trip with all the necessary paperwork.

Date of experience: March 18, 2025

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Reply from Caradonna Adventures

Thank you, April is great!!!

Rated 5 out of 5 stars
Verified

Kim Mackey-Caradonna Adventures

My wife and I booked a trip with Kim Mackey at Caradonna Adventures. One week dive trip to Lions Dive Resort in Curasao. She scheduled everything perfectly. The hotel and dive shop was expecting us. Our room was perfect and the dives were with Ocean Encounter conveniently located on the property. We loved everything about the entire trip. What a great island Curasao is. Experience it if you get a chance. Book through Kim. You can’t go wrong.

Date of experience: February 27, 2025

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Reply from Caradonna Adventures

Thank you, Kim's is well traveled so can speak from experience.

Rated 5 out of 5 stars
Verified

Caradonna planing our trips for over 20 years.

We have been working with Kim Mackey/Caradonna for more than 20 years. Every trip she planned was perfect. She is on top of airline schedule changes if she books them….we prefer to have someone else do that for us. Always pleasant and quick to respond. Just a wonderful group of people who work with divers to make each trip memorable.

Date of experience: February 28, 2025

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Reply from Caradonna Adventures

First of all, thank you for the 20 years of Trust with Kim and Caradonna!! I am glad your trips have been memorable..

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