We took several Tour Guy tours in Italy - in Rome and Venice and were very happy with all of them. All of the guides were excellent - knowledgeable and friendly.

Travis was an amazing Pilot,  very personable and a great tour guide and host.  

I GOT HORRIBLY SUBSTANDARD AAA SERVICE LAST NIGHT, JUNE 7, 2025, WHEN I CALLED TO HAVE MY CAR DOOR OPENED WITH MY KEYS ACCIDENTALLY LOCKED INSIDE. FIRST, THE AAA SAID SOMEONE WILL ARRIVE IN ABOUT AN HOUR TO HELP ME, BUT THAT COMPANY TURNED OUT TO BE VERY RUDE AND NO ONE SHOWED UP TO HELP ME.  I CALLED THE AAA AT LEAST 6 TIMES, GOT NO HELP, AND THEN HAD TO HIRE AN INDEPENDENT AUTOMOBILE LOCKSMITH.  BUT HE GOT THE JOB DONE WHILE THE AAA DID CRAP!   POOR COMMUNICATION WITH MY REPEATED CALLS TO THE AAA THAT COULDN'T GIVE ME A TIME ESTIMATE FOR A LOCKSMITH TO ARRIVE.  TERRIBLE SERVICE!  JUST TERRIBLE!

We had a wonderful trip thanks in part to the excursion suggestions provided Tripmasters. We enjoyed many cultural and scenic aspects of the beautiful city of Amsterdam which might otherwise have gone undiscovered without the suggestions provided by this excellent and efficient company.

Easy to work with and Sumara listened well and built our trip around what I mentioned.

Our tour guide was amazing and the scenery was beautiful! 

The tour group contracted COVID. The tour manager said it was still ok for the group to travel together on tour bus. No consideration for the other passengers who had not contracted yet. Just put them in the rear of the bus and told to just wear masks! Not cool. We had to cancel the remaining vacation and tour to be treated for all the symptoms we had. No refund offered for loss of remaining tour. I was told that was the reason we had travel insurance for incidents like this???

It all started with Patricia Bytton, I provided her what I wanted to visit, how many days and a budget. 

I was on the Budapest, Vienna, and Prague tour 6/29-6/6 and Jordana was my leader. This was also my second FTLO trip and to be honest, I wasn’t thrilled with my first trip, but something told me to give the company another chance and I’m SO GLAD I did! My trip leader Jordana was absolutely incredible. She went above and beyond on every level. From organizing group dinners at local restaurants when we didn’t have a planned dinner and eating with us, to recommending beer spas and offering to call them to work on getting us booked together. She was absolutely EXTRAORDINARY! I’m already hoping and planning to travel with her again and for that reason, my fellow trip-mates and I would like to request that FTLO announce trip leaders from time to time. (I know this may not always be possible but it would be lovely to travel again with a leader that you trust, respect, and consider a friend). 

The actual trip had amazing hotels, amazing, delicious and local-based cuisine dinners, and fantastic walking tours in each city. Each guide we had was also outstanding. The walking tour in Prague was like a gigantic 3 course local meal at different places. You’d walk a bit, then stop to eat. So enjoyable! All of the guides had excellent suggestions for free time activities. 

My only recommendations for improving this trip are the following:
1. Consider adding in a night cruise on the Danube in either Prague or Budapest. I did one in Prague and it was magical. Definitely add in the Prague castle. Getting tix here was a little tricky. 
2. Make the trip longer! 3 days or 2.5 in each city would be perfect. In fact, overall, several travelers and I agree that FTLO should consider making some longer 10-12 day trips. Sometimes it feels like the group has just really bonded and it’s time to go. Also, there’s so much to see in these cities, the trip can feel rushed at times, and it would be nice to relax a little bit more.

If you’re considering this trip, I do recommend going to Budapest a day early and staying in Prague an extra day. That would make the trip a perfect length! 

PS Give Jordana a raise asap! She’s the best trip leader I’ve ever had and knows her stuff! I cried when I got home because of how absolutely magical this trip was. As a seasoned traveler, that for me was a first and wouldn’t have been possible without her. 

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