 I wish I could give negative 5 stars, but it won't let me Yamaha. Customer service is garbage, trash and those employees. Are stupid, they know nothing. Then on the phone 445 minutes, trying to reach the department for them to send me a proposal like I did brp. Amongst other competition for them to give them a chance to see this new invention. That's never came out before that. Brp is going to run with if they don't. And the woman said, we don't accept proposals, we don't send you anything for proposals. We don't do that kind of stuff. We don't care, basically is what you said. Pure ignorance and considering Brp is there a competition and owns 3 different jet ski companies? You would think they would want to have a chance too. I've personally sent them so many emails. They never respond we're talking months 941 462 8773 hopefully they do this time

Bought a new helmet from here and some kit couldn’t ask for a better experience lads were very helpful loads off range there off stock really good place and great staff

Very good quality, fast shipping, gave free stickers and told me every step it took the package to get to my house without me even asking for it.

Took pictures of the motorcycle it's a 2022 Kawasaki w800 with $975 miles on it Blue Book on it is $6,000 it's in pristine condition and they offered me $3,500 complete scam do not try to sell them your motorcycle

The instructor could not speak clear English so I could not understand his instructions.

They are also scammers as they force the trainees to take additional un-necessary training.

AVOID!

Negative Zero Stars - Stay Away from This Dealer!
Riding High Harley-Davidson – Unprofessional, Dishonest, and Full of False Promises

I had a terrible experience at Riding High Harley-Davidson that I feel compelled to share so others can avoid the same disappointment. I went in for a bike inspection and while waiting, I looked around the showroom. One of the sales reps, Erick, approached me and asked if I liked a certain bike. I said yes, and he immediately offered to run my credit.

After running it, he told me I was approved, according to their finance guy Justin. Erick then asked if I wanted to trade in my bike and get an appraisal. I agreed, and they gave me numbers—not great, but not bad either. The problem came when they showed me the monthly payments for the new bike: 80 months of payments with a trade-in and money down. I said no thanks and walked out.

As I was leaving, Erick chased me outside trying to keep me there, wasting more of my time. The next day, he called me saying he had a “great deal” for me. I asked him to email the terms, which he did—but he conveniently left out the loan term. When I called back to confirm the details, I was told both Erick and Justin were “off for the day.” Very suspicious. I called again and spoke to Jacob from finance, who said he’d check and call me back. He never did.

I called the next day, and once again, both Erick and Justin were mysteriously off. When I finally spoke to Jacob again and asked if Justin really approved the deal I was told, he flat out said no—that the only thing approved was an 80-month term, not the 60 months I was told. So everything Erick and Justin said was a complete lie.

I ended up buying a bike from Speedway Harley-Davidson, where I got a great deal and worked with an honest salesperson named Caleb. I highly recommend Speedway over this mess of a dealership.

Riding High Harley-Davidson is full of dishonest sales tactics, miscommunication, and shady practices. Stay far away from Erick, Justin, and even Jacob for enabling it. This whole experience was a waste of my time and trust.


Bought a Honda CB750 Hornet motorcycle. Great bike and happy riding it. Free sports pack was given to another customer (august 2024) so I waited weeks and had to chase it.
Service desk very lethargic about answering the phone and even an email from head office asking for a call back is not always successful.
Then, the real event...Warranty job involved replacing the engine casings. The hassle from Honda cancelling the approval of the job requiring extra photographs meant bike out of service for 2 weeks for no reason. Then, apparently, the bearings and stretch bolts needed to put it all back together again, were not included in the needed parts list so a further week delay for them to arrive. Whole thing took 4 weeks and the dealer Vertu Nottingham did nothing to manage my expectations after I already waited 6 weeks for workshop time and allowing arrival of all the parts!! They couldn't even return the bike to me clean. 


I would recommend that anyone avoid this store. As you can read in many of the reviews, the customer service is not focused on helping clients but rather on arguing with them.

We called the store before placing our order and were assured that both bikes were available and would be delivered in time for a trip we had booked. However, soon after ordering, one of the bikes turned out not to be available, and that’s when the trouble began. Simple Bike Store was slow to respond; several times we waited 2, 3, even up to 5 weeks for a reply, despite multiple reminders. After 5 weeks, we were even refused the option to call and speak to someone directly.

We suggested alternative bikes multiple times, but never received clear answers on pricing or delivery times. Excuses kept coming (it's Black Friday, it's Christmas, it's the only low season of the year, the boss is abroad, employees are ill), but no solutions. One week before our trip, we still had no confirmed bike or delivery date, and decided to cancel everything, including flights.

Even though the available bike was just sitting in their store (undelivered because the order was incomplete), we were told we couldn’t cancel without paying a €150 fee. After months of back-and-forth, they reduced it to €100, we were left with no other option than to take an incomplete order, with no use for the bike, for now.

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Companies(311)

Recently reviewed companies

Daily Direct HAULBIKES

Yamaha

Absolutemotocross

Bikerpartshop

Magasinpatricksalles

powersportbuyers.com

Edventurerider

Harley Davidson

Honda

Simplebikestore

Newest companies

Woolich Racing

Advancebike

Motonewsport

Simplebikestore

Bikesshowcase

Msgbikegcvr

Motoholland

moto-sticker.com

Ouxomart

Sumtraw

Related categories

BMW Motorcycle Dealer

Car Racing Track

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