ISSA is constantly trying to sell me something. Even though I have been certified through them since 2021 and a Personal Trainer for even longer, every time I speak to them they try to use classic personal training tactics on me like I'm new to the field.

They aren't transparent when paying for a course. You're not purchasing the course, you're renting a license for access.

Lastly, when I finished the Strength and Conditioning course AND my CPR course, neither were updated on the site. The site told me it would take a few days to update. 10 days later, I was still downloading an expired version of my Personal Training Certification and CPR certificate. When I emailed Support about it, Regina emailed me back with instructions on how to do so as if I didn't know how, or that the fault was on my end.

This company only cares about the money, not its

I enjoy the gym - however this morning at gym on Ft. Caroline Rd. Jacksonville, Florida, on my way out the door, I asked the male Latino worker, what time do they open? with a frown, he rudely responded, " the times are on the door - read it." The other worker, Rachel , overheard him and professionally responded. This has caused me discomfort going there among rude employees. His response was not necessary.

until now i haven't use the treadmill because i am waiting for the Hand Rail. My balance is not good so i need that. For now that is my only concern the Hand Rail ;) 

I wish I had access to the full length my first class video. I also wish all the videos had the dance move names come up on top of the part of the song. Also the French translation was terrible

Still has not shipped… ordered 3 weeks ago and still has not shipped according to shop app. Customer service email is not responding. When order was placed it said ships within 7 days. Very disappointed, hope I didn’t get scammed…

Maya has been a wonderful addition to my fitness routine and I appreciate her being there for me and helping me and pushing me forward. 

Amazing!!! I have been going through this course very very slowly, and there is lots of progress. 

I love the structure and guidance this program is giving me! I love that I don’t have to come up with workouts or try to figure out what the right macros are for my body. I appreciate my coach’s support and knowledge and am trusting her to help me reach my goals! 

I cannot over emphasize my adoration of Kaylee. In my time working with her I was diagnosed with PCOS and just so overwhelmed with all the things i needed to do to feel better. Kaylee simplified all of it and made me meal and supplement plans and helped me find new rhythms for my lifestyle choices to better support myself. She checks in at least weekly with you on how things are going and asks the hard questions while maintaining a neutral attitude of support for your goals. If you need specific recipe based meal plans she does that, if you need macro based nutrition plans she does that. She gives you realistic plans for in the gym and step goals. She is my superhero and i could not have been happier to have found her. THANK YOU KAYLEE!!

Website was easy to use. It came on time and in good order, easy to put together excellent product. They always stayed in communication with me, didn't have any issues at all.

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