The folks at voro motors are so helpful Everytime I reach out to them. They are quick to respond (within seconds) and I always get the answers I'm looking for. Christian was very helpful and pleasant to do business with. Keep up the great work you guys!

Very happy with the communication from the InMotion team regarding replacement parts for an InMotion Air Pro scooter.  InMotion agreed to pay for parts and I agreed to pay for shipping because I recognise that there is a bit of give and take here. Hopefully parts are shipped in a timely manner. I have a bit of an assembly task ahead of me and I trust that support will be available if needed. I've had a positive experience, thank you.  

No issues, good delivery time, product as described

It took a month and a half to receive the scooter.  It was promised to me several times that it would be delivered to only get pushed back.  The scooter was for my son to take to college for the summer and it arrived too late for him to take it.  He is over 5 hours away.  The packaging was completely destroyed and the scooter had banged around inside the box.  It was taped again to keep the box together.  Meanwhile my son is walking everywhere because of you false advertising on the shipping and delivery dates.  I would like to be compensated for this awful experience.  

My purchase of Quantum stretto went perfect. Alex was awessome. Made sure it fits my son and made necessary adjustment.  Delivery was fast.  The power wheelchair is exactly what their video said and even better in person. Happy customer here.

11 weeks after posting my poor review I still have a broken scooter with no replacement part. Below is a full breakdown of my experience with Punk Ride. I can safely say they are the worst company I have ever dealt. Customer service is non existent just delay tactics and lies.
Sorry this is so long but just to let people know what they are dealing with.

7/1/25
Purchased iscooter from Punk Ride for ￡595
17/4/25
Emailed punkride customer service to say
Scooter stopped working with Error code E19. 
23/4/25
Emailed again as no response 
25/5/25
Rang Punkride customer service. Diverted to somebody's personal voicemail. Again no reply.
27/7/25
Put poor review on Trust Pilot.
28/5/25
Got reply on Trust Pilot saying to email customer service again
29/5/25
Emailed customer service 

3/6
Still no reply so I put another poor review on Trust Pilot. Got another reply asking for Order Number. 
I was told that replacement part had been shipped on 20/5/25.
10/6
Emailed to say the part has still not arrived.
12/6
Offered €20 refund
17/6
Offered 50% Refund if I repair scooter myself 
26/6
E.aiked to say that no local companies will repair iscooter due to problems sourcing parts and very hard to repair. I asked Punk Ride for full refund 
27/6
Email from Punkride looking ￡27 to cover shipping fee to resend another part.
30/6
Email from punkride to say they are sending part foc and will forward tracking number
6/7
Still no part or tracking details 





Great transaction from start to finish. Had a problem with missing parts but customer service was great and solved the problem. Enjoying the new scooter and has made my life so much better.  Thank You!

We are experiencing an issue with a NAVEE S60 scooter. We purchased this scooter online in September 2024.

Our son has been using this scooter almost daily to commute to school. In December, he had an accident after the stem became loose, causing the handlebar to fall, which led to the scooter crashing and our son falling as well—he could have been seriously injured.

We already had difficulty requesting after-sales service, as the seller initially refused to take responsibility. Eventually, we returned the scooter in its original packaging to the nearest store on December 23.

On January 10, the SAV team contacted us and claimed that the issue was due to an "impact." They provided us with a repair estimate of 223 euros, which we refused.

As a result, the scooter was returned to the store without being repaired. When we went to pick it up on January 20, we noticed that it had been returned without its original packaging, with new scratches, missing covers, and disconnected cables. We refused to take it back, and the store submitted a new SAV request.

In the meantime, we have seen on the seller’s website and its SAV platform that 4 or 5 other users have reported similar issues with the stem. It is now evident that this is a manufacturing defect, yet neither the manufacturer nor the seller is willing to acknowledge it.

We would appreciate your urgent assistance in resolving this issue.

Attention voleur site situé au états-Unis 

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Recently reviewed companies

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Med Mart

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marcsmobility.com

Punk Ride

Mobility Scooters Direct

naveetech.com

Franmarche

Newest companies

Ebikemaster

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gy6motor.net

Shop Home Med

Mediriser

Maxshotelectricscootermall

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kaabousa.com

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