The chat feature is great, quick responses and made me feel confident in what they were saying. I wish there was a notification that I needed a new script.

I am writing about CVS's store brand products that try to replace name brands. Specifically, their body wash and skin cream are thin, watery and nothing like the name brands they seek to replace. You get what you pay for. I'm buying the name brands from now on. 

We called in an order on a Sunday.  I got email confirming that the order had been placed. Usually you call within 24 hours for payment confirmation. It wasn't until four days later that I received any further contact.  Late Thursday I received an email that you had tried to call and for me to call back.  Yet there was no record of a call or even a voice mail from you on Thursday.  Only the email and to call back.  

It wasn't until the 4th of July Holiday and when I did call back, the person helping (I think it was Jennifer?) well, she argued with me that basically that you had called and I was wrong, even when I said that maybe they dialed the wrong number. 

Anyways, now I was notified that the prescription had expired and that a new one was needed.  Well, now a whole week was wasted and at least another week would be needed to get in contact with my doctor, get a renewal sent and finally start processing the order.  Add the usual 3-4 week shipment time, it would be 4-6 weeks to receive my medicine. 


In the end, your actions turned into a blessing for us.  We now checked again with another pharmacy that our insurance and found we could get the prescription filled for less than 10% of what we had been paying, and receive it within one week. 
As such, please cancel my order and refund and $$ owed if the payment has gone through.
Karl Sowards

I had high hopes when ordering from Driada Medical, but unfortunately, my experience was far from satisfactory. 

This place has really good food. Everything is fresh. Customer service and great atmosphere. You have to try it out. 

Ro is a scam disguised as telehealth.

They charged me $45 just to "consult" with a so-called physician which ended up being a generic intake form, not an actual appointment. Then, without clear consent, they tacked on a $145 "membership" plan I never signed up for.

When I reached out to support to cancel and request a refund, they just canceled the plan and smugly told me "all sales are final." No refund, no accountability.

This isn’t my first time using online health services. I’ve used platforms like Hims, Eden, and others before and never had issues like this. Every other service made their pricing clear and handled support with some level of integrity. Ro’s shady billing practices and refusal to issue a refund make it feel like a bait-and-switch operation.

Avoid Ro at all costs. You’ll get hit with surprise charges, and their support team is trained to say “no” instead of helping.

Your supplements are the best quality!
I have been taking them for over 17 years now.

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