Canadian Pharmacy King Reviews 3,204

TrustScore 5 out of 5

4.9

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Once an account is established, the process is easy to receive prescriptions and refills at considerable savings over the same product in the US. So far have received all orders as placed. Very please... See more

Company replied

Rated 5 out of 5 stars

It only takes a few clicks to re-order my wife's eye drops. I like the reminder e-mail from the pharmacy to remind me to re-order and the follow-up by the pharmacy to verify my order. In addition,... See more

Company replied

Rated 5 out of 5 stars
Verified

Customer service is outstanding. I got to speak with a real person (not AI) who was very nice and efficient. I receive email reminders for the refills and emails to track the package. In addition, I c... See more

Company replied

Rated 5 out of 5 stars
Verified

In spite of delivery hold up for a short time, the fact that my meds were delivered on July 5, 2025 was very important to me. Thank you Michael Small

Company replied


Company details

  1. #2 of 49 best companies in Online Pharmacy
  2. #2 of 8 best companies in Drug Store
  3. #2 of 37 best companies in Online Prescription Medication Vendor
  4. #2 of 5 best companies in Pharmaceutical Company
  5. #5 of 102 best companies in Pharmacy
  6. #2 of 9 best companies in Veterinary Pharmacy

Written by the company

Canadian Pharmacy King is a reputable Canadian pharmacy offering quality mail order medication. The King of affordable Brand and Generic drugs, tis Canadian pharmacy prides itself in providing affordable healthcare worldwide by just being a click away.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 2 out of 5 stars
Verified

We called in an order on a Sunday

We called in an order on a Sunday. I got email confirming that the order had been placed. Usually you call within 24 hours for payment confirmation. It wasn't until four days later that I received any further contact. Late Thursday I received an email that you had tried to call and for me to call back. Yet there was no record of a call or even a voice mail from you on Thursday. Only the email and to call back.

It wasn't until the 4th of July Holiday and when I did call back, the person helping (I think it was Jennifer?) well, she argued with me that basically that you had called and I was wrong, even when I said that maybe they dialed the wrong number.

Anyways, now I was notified that the prescription had expired and that a new one was needed. Well, now a whole week was wasted and at least another week would be needed to get in contact with my doctor, get a renewal sent and finally start processing the order. Add the usual 3-4 week shipment time, it would be 4-6 weeks to receive my medicine.

In the end, your actions turned into a blessing for us. We now checked again with another pharmacy that our insurance and found we could get the prescription filled for less than 10% of what we had been paying, and receive it within one week.
As such, please cancel my order and refund and $$ owed if the payment has gone through.
Karl Sowards

Date of experience: June 30, 2025

Canadian Pharmacy King logo

Reply from Canadian Pharmacy King

We appreciate you bringing this to our attention. We regret that our communication and the prescription renewal process caused delays and frustration. We're also sorry to hear about the disagreement regarding the call. We'll review our procedures to prevent similar issues. We're glad you found a more suitable option and will process your cancellation. The payment was not processed.

Rated 5 out of 5 stars
Verified

Service is always fast and good

Service is always fast and good. Products are good and reasonably priced. Employees are always nice and friendly.

Date of experience: July 08, 2025

Canadian Pharmacy King logo

Reply from Canadian Pharmacy King

We're happy to hear that you consistently receive fast, good service and appreciate our products' reasonable prices. We're also glad our employees are nice and friendly!

Rated 5 out of 5 stars
Verified

Good

Good, honest. Helped me with an extrange issue on my credit card.

Date of experience: June 28, 2025

Rated 5 out of 5 stars
Verified

In spite of delivery hold up for a…

In spite of delivery hold up for a short time, the fact that my meds were delivered on July 5, 2025 was very important to me.
Thank you
Michael Small

Date of experience: July 05, 2025

Canadian Pharmacy King logo

Reply from Canadian Pharmacy King

We appreciate your feedback and are happy to hear that your medication arrived on time despite the delivery delay. We value your business.

Rated 5 out of 5 stars
Verified

Easy reorder

Quick and easy reorder of meds. Their website is easy to use everyone should be able to order. If you have trouble they have help for you. Safe and secure medicine and fast shipping.

Date of experience: July 02, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look