I have only just installed TotalAV so it is a bit early to judge but the download and install have been fast, smooth and faultless

After using System Mechanic for over 10 years(it went through various name changes), each year when it needed renewing i would look for the best deal, and usually pay around $25, never once did it auto renew. Last year however I has issues with it and had to get hold of the company, who finally tracked my original purchace down, and continued my account.My problem was this year not only did it auto-renew, they charged me over $100, even though on their website there were offers for $28.
I tried contacting them by email but got no response. It wouldn't let me access my account, it said the email didn't exist, even though that was where the emails were sent from, and there is no way on the app to see or cancel an auto subscription. 
After I filed a complaint with PayPal, they ignored the complaint for 10 days, and then just said that it was in my terms and conditions. Very poor customer service.

Great program, super easy to use with great results. The support team is the most helpful one I’ve been lucky to use.


Initially my key was wrong, but customer support was ON TOP OF IT from the get go, and i had the first response in about 2 minutes after even creating the ticket. 

entire issue resolved in 10min tops, and the key was cheap as chips. got no complaints. 



I have been very satisfied with Total Web Shield and feel safer with having it,

It turns out I’m not the only one whose account was banned by CodeCanyon after leaving a negative review. They’re clearly helping the authors scam people — they’re in it together.

I found the *AdStack* script on CodeCanyon and requested a custom version. I was scammed out of \$700. They intentionally avoided using PayPal, and because I trusted CodeCanyon, I paid with my credit card. But when I left a review explaining how I was scammed, CodeCanyon’s support team immediately banned my account and deleted my negative review.

I provided all the evidence and asked CodeCanyon to take action against the AdStack team, but instead, they sided with the authors, banned my account, and even told me I’m not allowed to use another account to leave a negative review. What a terrible and dishonest platform.


Really great using the site no trouble shootings.

Easy to use, quick response and product works great.

i will be keeping a look out for more from these

A* 

Quick response to my Q. The reply simplified something I was spending too much time to solve.

NICE!

User-friendly, responsive customer service
A shop that converts! Highly recommended 

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