Banner for PrimeLicense
PrimeLicense logo
Visit website

PrimeLicense Reviews 688

•
TrustScore 5 out of 5

4.9

Software Vendor
Write a reviewVisit website
Write a review

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are satisfied with the products and services offered, highlighting the ease of purchase, clear instructions, and smooth installation processes. Consumers also appreciate the affordability and value provided, considering the prices very competitive. Many reviewers express trust in the company, indicating that they would purchase again without hesitation. People highlight the positive aspects of the warranty. While some reviewers mention issues with activation codes or installations, they also praise the company's responsive and helpful customer service. The support team is commended for providing quick solutions and detailed explanations, resolving problems efficiently. However, there are mixed opinions regarding the contact methods.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

I ordered Adobe Acrobat 2020 Pro. The download and instructions were easy to follow. The only issue was the first provided activation code did not work. I sent a message explaining that I had ju... See more

Rated 5 out of 5 stars
Verified

Never received service like your company did. Very responsive, extremely helpful. Customer technician was awesome. So much so, I made another purchase. I cannot tell you how much I enjoyed my transa... See more

Rated 5 out of 5 stars
Verified

I was very nervous about paying so much money out at once due to all the scams you hear of. However after doing my research I pushed the buy button and have to say that the whole experience from sta... See more

Rated 5 out of 5 stars
Verified

The purchase process was easy and the product was exactly what was described for advertising. I received the product in an electronic download format. The product works excellent with no problems or i... See more

Company details

  1. #3 of 70 best companies in Software Vendor
  2. #2 of 34 best companies in Computer Software Store
  3. #3 of 57 best companies in e-Commerce Service
  4. #11 of 315 best companies in Software Company

Written by the company

PrimeLicense è una piattaforma che offre i migliori servizi e prodotti per software in campo digitale! Possiamo vantare collaborazioni e prodotti autentici come partner verificati di Microsoft e Adobe, offrendoti solo il meglio al miglior prezzo sul mercato! Ti seguiamo per ogni tua esigenza, che sia prima dell’acquisto, durante l'acquisto o ad acquisto finalizzato fornendo tutta la sicurezza e la qualità che stai cercando. Siamo orgogliosi di poter vantare il miglior team composto da esperti nel settore da ormai 7 anni. Abbiamo a cuore il tuo interesse e la tua fiducia, ed è per questo che cerchiamo sempre di fornirti prodotti di alta qualità e garantiti, un servizio d'informazione sui prodotti veloce e competente, ed un servizio tecnico esperto, che utilizza applicazioni, per le connessioni da remoto, sicure e gratuite. Acquista licenze originali di Windows, Office, Antivirus, VPN, Corel, Autodesk al miglior prezzo. Ottieni la chiave digitale subito con supporto tecnico gratuito Scopri le nostre soluzioni e ti auguriamo il meglio per un'esperienza d'acquisto completa su www.primelicense.com PrimeLicense is a platform that offers the best software services and products in the digital field! We can boast partnerships and authentic products as verified partners of Microsoft and Adobe, offering you only the best at the best price in the market! We follow up with you for your every need, whether it is before purchase, during purchase or after purchase is finalized providing all the security and quality you are looking for. We are proud to boast the best team consisting of experts in the field for 7 years now. We have your best interest and trust at heart, which is why we always try to provide you with high quality and guaranteed products, fast and knowledgeable product information service, and expert technical service using applications, for remote connections, secure and free of charge. Get great deals on original licenses for Office, Windows, Server, VPN, Antivirus, Architecture & 3D modeling software. Free support. Microsoft Certified Partner. Check out our solutions and we wish you the best for a complete shopping experience at www.primelicense.com

Contact info

4.9

Excellent

TrustScore 5 out of 5

688 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot
Rated 5 out of 5 stars
Verified

Adobe Acrobat 2020 Pro

I ordered Adobe Acrobat 2020 Pro. The download and instructions were easy to follow.

The only issue was the first provided activation code did not work. I sent a message explaining that I had just bought and attempted the installation but the license key was faulty.

They responded very quickly with a new key that worked and I was able to finish installation successfully. The customer service was surprisingly fast and helpful.

Date of experience: June 27, 2025

Rated 5 out of 5 stars
Verified

Groupon Purchase

I purchased the product on Groupon and have downloaded many products. Initially, I had some difficulty, but the email support was good and answered promptly. I would trust this company again with a purchase.

Date of experience: June 30, 2025

Rated 1 out of 5 stars
Verified

Paid for Acrobat Pro Got Only Acrobat

I paid for Adobe Acrobat Pro 2020 but what was installed was Adobe Acrobat 2020. I feel that I was baited and switched.

Date of experience: June 30, 2025

PrimeLicense logo

Reply from PrimeLicense

Good morning,

We are sorry to hear this, but are you aware that you are mistaken?

It is written in the Adobe Acrobat Pro 2020 watermark; Acrobat does not exist on its own. There is Acrobat Reader, Standard, or Pro, and we only provide Pro for 2020, which is also clearly stated when you open the software. We sent you an email with these details, yet you left a negative review, damaging us without any apparent reason related to your experience—I would say completely off base.

Please correct this review—alternatively, we await your kind response.

Thank you!

PrimeLicense Staff

Rated 4 out of 5 stars

very responsive and provide detail…

very responsive and provide detail explanation is great. User friendly and I can focus on what I need. No worries to be misunderstanding and more calm while focus on product service.

Date of experience: June 28, 2025

Rated 5 out of 5 stars
Verified

Awesome transaction..

Never received service like your company did. Very responsive, extremely helpful. Customer technician was awesome. So much so, I made another purchase.
I cannot tell you how much I enjoyed my transaction. I will be back. And I will pass this company on to others
Thank you for being such a great experience.

Date of experience: June 25, 2025

Rated 5 out of 5 stars
Verified

Its not a scam. It's 100% on the level

I was very nervous about paying so much money out at once due to all the scams you hear of. However after doing my research I pushed the buy button and have to say that the whole experience from start to finish has been great. I got the license information and everything within a few minutes and had the software installed in less than an hour of pressing buy. Excellent service.

Date of experience: June 19, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look