I have purchased 2 Backmarket Android phones with satisfactory results in the past. I purchased a 3rd Android unlocked phone for a low income friend and pay his monthly wireless bill. The incentive for this 3rd purchase was to take advantage of Backmarket's partnership with Visible Wireless to receive $5/month off their $25/month plan for 24 months (Backmarket gives you a special promo code to get this pricing). Everything went smooth until I tried to activate Visible service and found out that the Backmarket refurbished phone is NOT COMPATIBLE with the Visible network. Had I known this, I would not have purchased this phone through Backmarket. I reached out to Backmarket customer support via email but received an unrelated response indicating I should contact the wireless provider (LMAO, worthless). Bottom line: The Backmarket promotion with Visible is a scam. I will not purchase future phones from Backmarket.

This was my first time with web trade in and it was a success. My only critiques is that they need to respond to email in a more timely manner and I would like to see them extending the quote for more than 14 days so customers can have more time to send them their old device

Quick and easy. Completely trustworthy.
I would use it again. Totally recommend.

Caution to Potential Buyers:

I purchased an iPhone 14 that was advertised as a Verizon device, only to discover upon contacting Verizon that the SIM was locked/restricted and would not be unlocked under any circumstances. When I reached out to the seller, she insisted that the phone was sold as a Verizon device—technically true, but functionally misleading, as it is unusable on the Verizon network.

While the seller claims to operate with transparency, this experience felt more like a deliberate scam. Fortunately, my credit card issuer refunded the $330 I spent; otherwise, I would have absorbed the loss entirely.

The seller did offer a return, but with a 15% restocking fee—meaning she would keep approximately $50 per transaction. This effectively allows her to profit from reselling a non-functional device repeatedly.

Buyers, be cautious.


To Nona Phones:

If the initial response I received had demonstrated the same level of professionalism as your response to my review, we might not be in this position. When I first reached out for assistance upon discovering that the device was unusable, the response lacked candor and fell short of what I would expect from a customer-focused organization. It's clear now that you've taken the time to follow up on my reviews across platforms such as Trustpilot, Yelp, Google, and Swappa in an effort to present a more service-oriented image. However, the tone and content of the original response were telling--and not easily overlooked.

OK so I wrote a review previously that was based on my frustration and I didn't know the servers were down so I thought I was being scammed but then like a magician they opened my phone up and allowed me to get it setup I will be telling everyone about this service it is not a scam I repeat IS NOT A SCAM it is 100 percent legit and your a fool if you do not use this service I'm so happy with my device it's like Christmas in July for me yay ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ??  




P.s.i love you guys 

Afer writing my email and clicking the purchase button my phone IMEI got blacklisted for no reason and can't fix my iPhone 6s on hello screen. I contacted the support on whatsapp and they said that they sent a message tot the developer to check but it's been a week since I didn't receive any response from them...

It was easy to use. Their was a minor issue at ups. Mlg returned my call in a matter of minutes and the issue was resolved. 

Instantdigi.com exceeded my expectations, genuine license keys, fair price, good customer service and user friendly website, I highly recommend 

Yes really good service from this company; was on my way the very next day with my telephone unlocked. Iphone 5s. Good work fellows.

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Best in Cell Phone Recycling and Unlocking Service

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Recently reviewed companies

Back Market - United States

iCloud Unlock (Bypass) - iRemove Software

Web Trade-In LLC

UnlockRiver.com

Nona Phones

Unlockerplus

Remove iCloud Lock Tools - Checkm8.info

MLG CASH

Instantdigi

Theunlockingcompany

Newest companies

Gsmtechunlocker

Iunlock

MLG CASH

Lockedtowner

GSM SILENT

Sellmycellphone

Fwunlock

iEZPro

Iunlockapp

Cell Sooq

Related categories

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