Number One, you have the best clothing for young children I haver ever seen on line. I will never look any where else for my great grandchildren’s clothing.

My experience with PatPat was one of the best online shopping experiences I had in a long time: 1) The delivery was faster than indicated, 2) with the provided tracking, I always knew where my items were, 3) the clothes were as expected and shown in the photos and 4) customer service was very friendly and efficient.

Love how easy and wonderful they are to talk to and how easy it is to get help

DON’T DO IT! I usually check a company beforehand. I didn’t on this and now I’m paying for it. I even read & copied the instructions on how to cancel a subscription before I subscribed. The scary thing is you can’t even get to that section on their site to cancel the subscription. So now I need to go through my credit card company. I REPEAT DON’T DO IT!

I had to return an item that was too large. My money is yet to be refunded after three weeks. It took two weeks for Patagonia to acknowledge that the package had been received and apparently takes a further three to ten working days for the refund to reach my bank account. I will not be ordering anything online again.

Snoo should not sell refurbished/used units if their product is not made to withstand multiple babies. I basically paid $900 for a paperweight and their customer support team is insultingly bad. 

Impossible to contact customer services, seriously delayed order received with the wrong size as I was departing to to the airport. Phone numbers are not in use, they do not read emails/messages…. Terrible experience, keep away. Ruined my present for my boy. 

Totally, utterly useless. 

Its a fake website they are scammers they will send old pant picked from dustbin 

Just dont order , dont bother , its not worth it! I dont even know where to start , ordered a pair of tracksuit at 21 may , recieved the 1 and only email since then about the order saying that is going to be delivered in 3-5 days and thats it , company ghosted me so hard , i had to contact them several times /days and finslly someone answered , ofc the atitude was as low as their services she just told me that she diesnt know much about the order and that shows them DHL has returned the items to them (like its my problem) with no reason , i told them this kinda ruined the 1st june present for my girl as this was the reason i ordered it , zero symphaty , none! Told them i dont want refund , i want to re-place the order so we can still have it ad my girl wanted it so bad , they said we will email you when we find out , again ghosted , called them again after 3 weeks of zero communication , again nobody knows anything and that i will recieve a refund within 2-3 days , ok , cool , its been a week and still there is zero communication, no refund nothing , its like talking to walls....just dont bother with this company , if this is their eay of keeping the business GOOD LUCK fellas.

As of right now, I have only placed my order, but my confirmation indicates that it will take a month to get here because of an overseas fulfillment. Nowhere on their website does it indicate that their clothing comes from overseas which I’m thinking is China,  it only says that their headquarters is in Florida and they ship from Texas very very misleading. I do hope that I get my package in time for the pictures that I have scheduled for my grandchildren and the quality is as they state.  Sad I was misled.


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