Mia Belle Baby Reviews 697

As of right now, I have only placed my order, but my confirmation indicates that it will take a month to get here because of an overseas fulfillment. Nowhere on their website does it indicate that their clothing comes from overseas which I’m thinking is China, it only says that their headquarters is in Florida and they ship from Texas very very misleading. I do hope that I get my package in time for the pictures that I have scheduled for my grandchildren and the quality is as they state. Sad I was misled.

Date of experience: July 03, 2025

I always leave positive reviews but this expereince was completly horrible! The order I made had items totalling tp $115 I input a code to get some items on sale and that was a big mistake. Once all the items arrived, the bathing suits did not fit my 2 year old neice (I ordered 2T-3T) and she is super petite! I also received a joke of 2 shoes (titled Mystery box 2 pairs of shoes) Which were trash quality...knock off converse & a pair of doll looking shoes) Nothing like the shoe selection on their site) None of my items qualified for a return/exchange even after reaching out to customer service! I would be very caucious of whst you order from this company and also the size reviews!

Date of experience: June 12, 2025

they only provide store credit or an exchange. the dress i bought for my daughter was cheap looking. i do not recommend this site at all. it pays to buy clothes in the store rather than on-line.

Date of experience: June 23, 2025

Date of experience: May 07, 2025

I had the worst experience with my first order for my daughter's birthday. I was promised delivery by May 8, but it was delayed to May 9-10. By May 12, I still hadn’t received it, so I contacted Mia Belle. They said the package was mis-shipped and offered store credit. When I requested a refund, they claimed my mail was delivered and told me to submit a missing mail search with USPS, which I did. Now they want a claims number. Be cautious doing business with this company; it feels like a scam. Once you pay, they leave you on your own, and there's no phone support, only delayed email responses.

Out of seven items I ordered, I only received one, as they were shipped in different shipments. The item I received was made and shipped from China, even had Chinese characters on the package. The quality was very poor, so I returned that very item.

Date of experience: May 03, 2025

This company makes beautiful clothes for our girls. They have their own website and sell on Target as well. I love shopping with them!!!

Date of experience: May 21, 2025

I received a product that was never even tried on by my child. I returned it immediately and now they are trying to say the item was washed/worn to keep my money. If it was washed or worn they sent it out that way. I would be very careful buying anything from this company. Items are cute but if you don't like them be prepared to keep it or not get your money back as they make fraudulent claims. I also ordered 2 other items we kept so not as if I didn't keep anything. Not worth the money though.

Date of experience: May 23, 2025

Almost 2 months ago, I placed an order with this company. I received part of the order, but not the two rose petal crowns. I sent numerous, more than five, emails to customer service and never received a reply. I finally received a vague response that told me to be patient. While the clothes are cute and nicely made, I will never order from this company again because you can’t return or interact with the organization because no one responds from customer service and there is no telephone number to call.

Date of experience: April 20, 2025

What a horrible company with the worst return polices and customer service! I wanted to cancel an outfit that they will not ship to me until May possibly and I was told I'm not allowed to cancel. Another outfit I did receive I found the same exact outfit on temu and I mean the same exact outfit for half the cost I think they buy their clothes from that website. Very very disappointed with my experience with this company I would not recommend that anyone buys anything from them. I've also read a lot of Better Business Bureau complaints with people complaining about the same thing that I am

Date of experience: April 09, 2025

Once again, Mia Belle has found a reason to keep my money and my product. This time it’s because I missed the 14 day window after I initiated my return. Now let’s keep in mind that it took almost 3 months for me to receive my order and it’s been over 2 months since I sent this return to them. 14 days for a mail order business is ridiculous. This company’s business model is to scam and defraud customers by keeping their money and the product. Is it at all believable they’re going to DISPOSE of an $80 pair of unworn shoes that they stock on their website? Absolutely not!
I have yet to return anything to them and get a refund, please don’t be tempted by the cute, fashionable children’s clothes. This company has deceitful business practices.

Date of experience: April 10, 2025

I’ve ordered several times from this company for my granddaughter because the designs are so cute. But my last two recent experiences have not been great. I ordered a pair of pink patent leather shoes with a bow on top. My granddaughter wore them one time and the bow was coming off. I sent them pictures and I asked to send them back and get another pair they told me that they no longer carry the shoes and that they could give me a credit for future purchases. I was fine with that, even though we really liked the shoes and wanted to find another pair like them. Recently, I ordered my granddaughters Easter outfit. She wore it to school for her Easter pictures and it was literally coming apart. The first time that she wore it I really would expect better quality for the money. These things are not cheap. I don’t mind paying for really good quality clothes, but these are not good quality at all. You can get as good quality on SHEIN 1/3 Of the price, I will not be ordering from them again.

Date of experience: February 03, 2025

They sent me a damaged first communion dress and I quickly replied with a photo and they stated I would have to send it back so they can issue a reimbursement or I could opt for a gift card. I had to order another dress right away since the shipping takes so long and I didn't want to risk it not arriving on time. Now they're trying to give me a gift card rather than a refund. This is not a way to treat a customer. It is not my fault the dress arrived damage! DO NOT ORDER FROM THEM! Customer service is horrible!

Date of experience: March 14, 2025

Mia Belle Girls shipped the incorrect clothing size (Order #L53303). Despite providing photo evidence multiple times, they refused a refund or replacement unless I returned the incorrect item (under $20) within 30 days, requiring me to print their USPS label and provide my own packaging. This placed the burden of their error on me. When I expressed my dissatisfaction, they doubled down. This level of poor customer service, coupled with questionable clothing quality (another shirt caused a rash), is unacceptable and something I haven't experienced with competitors. Do not recommend.

Date of experience: October 23, 2024

The company has received 269 complaints on the BBB website over the past three years, with most issues related to returns and customer service. I wish I had checked before making a purchase.
The quality of their products is highly inconsistent—some are acceptable, while others are poorly made from cheap polyester, primarily manufactured in China or Ukraine. The website provides little to no product descriptions, and when available, they are often misleading, using terms like "high-quality fabric" when, in reality, many items are just polyester. Some products have a Mia Belle tag, while most arrive without any branding, packaged in simple plastic bags. Shipping times range from 2 to 4 weeks.
Returning defective items, especially those marked as final sale, is nearly impossible due to a lack of customer service response. I sent three emails with no reply. The company does not list a phone number, and the one provided by PayPal leads to an unintelligible voicemail with a male voice and a foreign accent.
My most recent experience:
I received a dress and a skirt, both of extremely poor quality, made from cheap materials in Ukraine, with no company tags or labels. The website falsely advertised them as high-quality, premium products, but they turned out to be polyester—something I would never put on my baby. Despite multiple emails, I received no response. The provided phone number was useless, leading to the same indecipherable voicemail.
Order #L143568

Date of experience: March 10, 2025

I am extremely disappointed with my order placed on January 21, 2025. I purchased a dress and shoes for a February birthday, only to be informed that the dress was backordered until the end of March—far too late for my needs. Despite several attempts to resolve this via email, no satisfactory solution was offered, and the order didn't arrive until March.

When the items finally arrived, I was appalled by the quality. The dress was made of cheap, inferior fabric and bore no resemblance to the online photo. The shoes were even worse—poorly constructed with a flimsy jelly sole and an overpowering chemical odor that made them completely unusable. I am seriously concerned about the overall quality of this company's products. The entire experience was more than frustrating. While I did receive a refund for the dress, I will not be recommending this company, as their products and customer service are unacceptable."

Date of experience: January 21, 2025

Beware buyers this company does not make their clothing in the United States. The dress I ordered took over 3 weeks to get and when I received it the carrier delivered it in the alley next to my garage, in all the years I’ve been in my house I’ve never had anyone deliver in my alley. I have a front door. On top of that, the waiting and then the opening, very disappointing. The dress looks like plastic. I will never order from this company again, nor will I recommend it to anyone.

Date of experience: March 17, 2025

False advertising. Mia Belle sent me a text stating a dress I liked the price was lower. I started shopping, when I went to checkout. The prices had changed. Some double or triple what they were when I put them in my cart.

Date of experience: March 14, 2025

If I could give a 0 review I would ..While the dress was beautiful it was too small. I requested to return and it took several days to receive a reply . They did send me a shipping label, I wasn’t able to print . Once I was able to print the return label I shipped it back. Again once they received the merchandise back it took several days for a reply . Once I did receive an email, I was informed the return policy is 14 days, I was not aware of that. They did not inform me when I requested to return . So they informed me I would not receive a return nor credit. They would dispose of the item or would ship back if I sent them a return label. Needless to say I’m out of over 80 dollars, I WILL NEVER purchase another item from this company! So much for customer service!

Date of experience: March 11, 2025

This company is not customer oriented. They refused to refund a dress that was patched together incorrectly. One sleeve was shorter than the other and missing trim. The hem was uneven and the dress fit too short for my average sized daughters to wear. They claimed we had dry food on it (daughters never wore) and that they didn’t see the sleeve or hem issues and blamed me. I sent an email complaining about the issues before I ever sent it back. They ghosted me and never gave back my money. Quality is horrible. Customer service horrible.

Date of experience: February 21, 2025

I ordered a few swim suits and accessories for my 2 nieces and I was so pleased with how quickly everything shipped! The quality is even better than I expected! My nieces are going to love everything!

Date of experience: February 06, 2025