I had an international flight with Transavia that was suddenly canceled just a few hours before departure. There was no real-time support or immediate solution offered. The replacement flight they suggested was more than two weeks later, which was completely unacceptable, especially for an international trip.

In urgent need to travel, I had to book a last-minute flight with another airline the next day, which cost me significantly more. I submitted a claim through their website, where they stated I would receive a response within 2 to 4 weeks. It’s now been over 6 weeks, and I haven’t received any response, update, or refund.

This whole experience has been stressful, expensive, and frustrating. I feel completely abandoned as a customer and disappointed in how Transavia handles critical situations. I honestly cannot recommend this airline to anyone who values reliability and basic customer service.

Missold a two day break, a static caravan   not described correctly, unable to use cooking facilities,  we were looking forward to a static with views and barbecue facilities plus a bath.the place was damp and has bugs, the owner told lies, Booking.com  failed to sort our complaint and offered us ￡27 off our next booking, disgraceful 

It was very easy to get tickets and price was the best I could find online.

Our Express pass for Universal Studios did not work. We lost 45 minutes sorting it out by which time all the queues had doubled. We were told this often happens with Headout. Do not recommend this company. The chatbot was useless. The phone number was not answered.

Great support, quick reply and approval!!

thank you so much

Very informative. Helpful. Further tips given to enhance visit to Salzburg. Good rapport with visitors and joviality.

London to Cyprus with transfer in Istanbul. Worst airline, worst customer service, rude flight attendants, Istanbul airport staff kicked off aggressively when I asked about directions to transfer gates and mispronounced Ercan with a 'k' instead of 'dj'! Despite having paid for seat selection for myself and my wife, we were put in complete different seats apart from each other on outbound and return flights. 
Significant delay in return flights. Istanbul airport is a big scam, with only purpose designed to drain your pocket, while being treated like second class citizens. Avoid the airline and above all avoid transfers at Istanbul at all cost!!

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