Overall great experience easy installation and great quality product

I installed a Waterdrop undersink reverse osmosis system a while ago.  It was easy to install and has worked well.  I had some questions about acidic water and what add on filter I could use to help.  The customer  service has been great.  They were fast to respond and helped me make a decision.  A big thank you to Doreen Wang, who was helpful, knowledgeable, and very fast in her response.  

Awful customer service experience. I received a defective kiln, and instead of honoring their warranty with an RMA, they suggested dangerously rewiring my home for 30 amps on a 15-amp circuit—an obvious fire hazard. Each time I've requested an RMA due to the unit failing to operate as advertised, they've offered only a minimal partial refund, clearly avoiding their responsibility to provide proper warranty service.

The website was very easy to work through and checkout made simple with Shop.  It feels secure.  I’m hoping I get my products in a reasonable amount of time.

It's nice that the cameras works 500 feet away from the hub

It takes a while to get your order, but it seems to be quality made.

Replacement blinds were made and shipped quickly. They are now the right dimensions.

I am now the privileged owner of seven pieces of artwork from this company. Each piece is exceptional and they all bring me a great deal of pleasure. 

On June 9th my wife ordered a sink on Gobekusa.com for $854.05. We received order confirmation and my payment was accepted. 10 days later, on June 19th, my wife received an email from a Rebecca Fox at gobek, informing her that their "IT team discovered and corrected a price mismatch for the sink you ordered. Due to this, we are unable to process your order at the previous price." 

Instead they said the price would be $1,380 but to "make up for it" they would give us a 7% discount and sell it to us for $1,283, or 51% above the order price. 

Tried to reason with them, but it was like hitting my head against the wall. 

Beautiful shades! Very easy install! Literally took 3 minutes

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