Verified
Jim Young was the epitome of Superior Customer Service! Friendly, helpful and went out of his way to assist me!! Also LOVED the ladies that helped me set up my pick up! They were Adorable! Carpet Expr... See more
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Verified
I can't speak highly enough about my experience with Carpet Express, all thanks to the incredible Joyce! From my very first contact about Mohawk Puretech flooring, Joyce was absolutely exceptional.... See more
Verified
We needed to match Shaw vinyl plank flooring installed by our builder four years ago. It was recently discontinued and unable to be purchased through conventional means. Internet searching led us to C... See more
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I worked with Sonja and she provided a money saving option for shipping. Truly appreciate the great communication and the quality of the flooring.
Company details
- #1 of 13 best companies in Flooring Store
- #13 of 174 best companies in Furniture Store
- #3 of 37 best companies in Interior Designer
Written by the company
At Carpet Express, we believe the floor is the foundation for beautiful interior design. You could say, “the floor is the most important wall in any home.” That’s why Carpet Express is committed to providing the most trusted brands from our nation's top flooring manufacturers at the lowest possible price. So whether you are shopping for carpet, hardwood, laminate, vinyl flooring, or area rugs, you can be sure that CarpetExpress.com is your best source for all your floor covering needs.
Carpet Express - Huge Savings on New Floors
Written by the company
- Carpet Express is your source for discount prices on America's most trusted brands of residential and commercial flooring.
- At Carpet Express, great prices are only the beginning. Builders and individuals buy from us with confidence knowing their entire order will be handled right. The Carpet Express showroom and distribution center is located in Dalton, GA, "The Carpet Capital of the World," Our location enables us to offer timely delivery and dependable service throughout the United States.
Discount Prices on Flooring
Wholesale Prices on Carpet, Hardwood, Luxury Vinyl Plank, Laminate, & Sheet Vinyl
At Carpet Express, we believe the floor is the foundation for beautiful interior design. You could say, “the floor is the most important wall in any home.” That’s why Carpet Express is committed to providing the most trusted brands from our nation's top flooring manufacturers at the lowest possible price. So whether you are shopping for carpet, hardwood, laminate, vinyl flooring, or area rugs, you can be sure that CarpetExpress.com is your best source for all your floor covering needs.
Contact info
3068 North Dug Gap Rd., 30720, Dalton, United States
- 800-922-5582
- customer.service@carpetexpress.com
- carpetexpress.com
4.9
Excellent
1K reviews
Verified
Fantastic customer service
I worked with Sonja and she provided a money saving option for shipping. Truly appreciate the great communication and the quality of the flooring.
Date of experience: June 22, 2025
Verified
Sonja is great
Sonja is great! Floor Tek Installers very skilled and professional. Need my carpet installed on a Saturday. Customers work full time and it is very disruptive to have to schedule a workday off and have to make up the time on a weekend.
Date of experience: June 23, 2025
Verified
Carpet Express is #1
Jim Young was the epitome of Superior Customer Service! Friendly, helpful and went out of his way to assist me!! Also LOVED the ladies that helped me set up my pick up! They were Adorable! Carpet Express exceeded all of my expectations!! Thank you all for my Beautiful new floors!!
Date of experience: June 20, 2025
Verified
Thanks for sending us the carpet we…
Thanks for sending us the carpet we wanted.
Date of experience: June 13, 2025
Verified
Exceptional Service from Start to Finish
I can't speak highly enough about my experience with Carpet Express, all thanks to the incredible Joyce! From my very first contact about Mohawk Puretech flooring, Joyce was absolutely exceptional. She didn't just answer my questions; she genuinely cared about ensuring I got the best possible deal, going above and beyond to save me money. Her responsiveness was off the charts – she even replied to texts on a Sunday! It's rare to find such dedication and personalized service. If you're looking for flooring and want someone who truly has your back, ask for Joyce at Carpet Express. You won't be disappointed!
Date of experience: June 16, 2025
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Great Customer Service
Date of experience: May 23, 2025
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Just another great experience!
Date of experience: May 15, 2025
Verified
Sonja is very nice and extremely…
Sonja is very nice and extremely helpful. She is very eager to help and answer questions and is very pleasant to work with.
Date of experience: May 15, 2025
Verified
Entire purchase experience was outstanding!
The entire purchase was outstanding! Jim Young was great dealing with my purchase... very knowledgeable, friendly, and went out of his way to ensure convenience and reasonable shipping. Delivery was made in four days!
Date of experience: May 12, 2025
Verified
Allen was a wonderful communicator and…
Allen was a wonderful communicator and an excellent salesman. He answered all of my questions, and made sure that I had everything I needed. I gave him a price range for carpet and a stipulation that it needed to be 30 oz or more. He gave me several great options and let me have a few days to choose the right color. We when over the room size and double checked the amount before I ordered. I will definitely come back and buy more carpet from carpet express.
Date of experience: April 09, 2025
Verified
Discontinued Shaw vinyl plank flooring match
We needed to match Shaw vinyl plank flooring installed by our builder four years ago. It was recently discontinued and unable to be purchased through conventional means. Internet searching led us to Carpet Express who had our flooring in their inventory. They had an excellent price, ordering was easy, and delivery was quick and flawless. The Carpet Express staff is awesome to work with and keeps you updated with emails and phone calls.
Date of experience: May 09, 2025
Verified
We have been working with Loose Lay Vinyl…
We have been working with Carpet Express for several years now. They are very professional to work with, and the customer service is amazing!
Date of experience: May 07, 2025
Verified
You guys did a good job in every way
You guys did a good job in every way
Date of experience: April 24, 2025
Verified
Excellent customer service
Excellent customer service, from the first phone call, through delivery of my special order carpet. Prompt replies to all questions, easy to contact via phone or email, carpet delivered ahead of schedule. Highly recommend and would order from them again.
Date of experience: April 17, 2025
Verified
Was easy to reach by phone
Was easy to reach by phone, had the product I wanted, explained how it would be shipped, invoice sent and payment accepted online. Jim Young was a pleasant salesman who kept me informed of the progress of all the steps of the transaction.
Date of experience: April 15, 2025
Verified
Verified
Easy experience
Jim answered all of my questions and got my carpet tiles shipped to the Midwest, quickly and much cheaper than anywhere else I found. I would definitely order from them again.
Date of experience: April 09, 2025
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