BetterSafeRadio.com Reviews 842

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Repeat customer here! Just received the updated UV9PX+ from BetterSafeRadio and it's fantastic! The updated display makes a big difference! Mark is also a fantastic in supporting his products. Kee... See more

Company replied

Rated 5 out of 5 stars
Verified

A video review with recommendations of both "BetterSafeRadio.com"and the Wouxon KG-UV9GX GMRS/Scanner radio by Randy Cafe (NOTARUBICON), prompted me to purchase this radio from this dealer (Mark Linds... See more

Company replied

Rated 5 out of 5 stars
Verified

Clean and concise very informative website showcasing products. Easy to maneuver through the website and make your order. Items ship fast, securely and arrive intact with all described items in great... See more

Company replied

Rated 4 out of 5 stars
Verified

Great sale and products. Removed a star because there was a long wait time to ship products and then for the owner to work through getting everything shipped once the product arrived. Nothing wrong... See more

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Company details

  1. #22 of 107 best companies in Electronics Store
  2. #27 of 108 best companies in Hobby Store
  3. #1 of 18 best companies in Security Equipment Store

About BetterSafeRadio.com

Written by the company

The Best Deals on Commercial-Grade Wouxun, Ailunce, & Retevis Part 97 Amateur HAM, Part 95E GMRS, Part 95J MURS, Part 95B FRS & Part 90 LMR Emergency Two-Way Radios & Walkie Talkies, Scanners, Accessories, Custom Programming & Consulting for Preppers, Families, Overlanders, Recreation, Scouting, Off Roading, Business, Neighborhood Watch/Safety, Private Security, CERT, ARES, RACES, REACT, EARS, CAP, MARS, SKYWARN, NOAA NWS, AMSAT, Government, Public Safety, Disaster Preparedness, Civil Unrest & Survival SHTF Prepping.

Most people today take our modern communications system for granted and don’t realize that during a major “Act of God” like a natural disaster, civil unrest or the loss of the rule of law, which some refer to as a SHTF event (when the $hit Hits The Fan), or even what some speculate is a very real possibility in the modern age of warfare, an EMP (Electro-Magnetic Pulse) blast, these systems that we’ve come to rely on such as your cell/mobile phone, your home telephone and the Internet may become unreliable, or even completely inoperable. In fact, it wouldn’t even take a major disaster to disrupt your ability to get help – it could be something as simple as the power going out due to excessive heat or a strong solar flare, which has happened in the past, and that’s when you need an EmComm (Emergency Communications) solution.

When the SHTF, BetterSafeRadio than Sorry!

Contact info

4.8

Excellent

TrustScore 5 out of 5

842 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


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Rated 5 out of 5 stars

Repeat customer here! Fantastic radio and service!

Repeat customer here! Just received the updated UV9PX+ from BetterSafeRadio and it's fantastic! The updated display makes a big difference! Mark is also a fantastic in supporting his products. Keep up the great work! 73

Date of experience: July 02, 2025

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Reply from BetterSafeRadio.com

Thanks so much for this Jeff, I really appreciate it and I'm glad you love the new UV9PX+. Cheers, 73 and Be Safe!

Rated 5 out of 5 stars
Verified

Lost my code plug due to cpu failure

Lost my code plug due to cpu failure. BSR promptly forwarded an updated one. Up and running.

Date of experience: May 26, 2025

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Reply from BetterSafeRadio.com

Thanks a bunch for this Richard, I appreciate it and I'm glad you're back up and running. Cheers and Be Safe!

Rated 5 out of 5 stars
Verified

A video review with recommendations of…

A video review with recommendations of both "BetterSafeRadio.com"and the Wouxon KG-UV9GX GMRS/Scanner radio by Randy Cafe (NOTARUBICON), prompted me to purchase this radio from this dealer (Mark Lindsey). The radio and 2 support accessories were promptly shipped and arrived on time without damage. Mark also followed up with additional information. Highly recommend this dealer and radio. Thanks Randy! I

Date of experience: May 19, 2025

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Reply from BetterSafeRadio.com

Thanks so much for this Slammy, I really appreciate it. I'm glad you are happy with everything and of course, thanks always to my awesome affiliates like Randy. Cheers and Be Safe!

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Rated 5 out of 5 stars
Verified

Excellent!

Very responsive to questions. Top notch! Great radio.

Date of experience: May 29, 2025

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Reply from BetterSafeRadio.com

Thanks a bunch for this, I really appreciate it. Cheers and Be Safe!

Rated 5 out of 5 stars

Very responsive customer service

I ordered a radio on June 3, I sent a follow up message on June 9 asking for an update and I got an update within a few hours that evening.

Mark clearly takes customer support seriously and is very responsive.

Date of experience: June 09, 2025

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Reply from BetterSafeRadio.com

thanks a bunch for this George, I really appreciate it. I am a little backed up right now with the release of the UV9GX+, UV9PX+ and UV9DX radios, but I'm working my tail off to get all the orders out and stay up on support inquiries. :) Cheers and Be Safe!

Rated 5 out of 5 stars
Verified

True Honest Sales…

Clean and concise very informative website showcasing products. Easy to maneuver through the website and make your order. Items ship fast, securely and arrive intact with all described items in great working order. Prices are super competitive for the top notch equipment that is available through the business because they know what is being served.

Date of experience: May 27, 2025

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Reply from BetterSafeRadio.com

Thanks a bunch for this Paul, I really appreciate it and I'm glad you're happy with everything. Cheers and Be Safe!

Rated 3 out of 5 stars
Verified

Wouxun KG 916 and 916 plus

I ordered t
Two 916’s last April.
Had problems getting repeater channels working.
The repeater is 18 miles away.
I live on top of ridge, have no problem hitting it with Midland Mxt 275 Mobile/base unit.
The 916’s do not pick up repeater.
Friend of mine brought over his Rocky Talkie 5 watt
GMRS HT they hit the repeater from inside my house as well as outside with no problem, sound loud and clear.I sold the two 916’s to a couple I know, they use them at the rv park and camping.

I ordered two 916 + thinking they would work since everything I read said they were upgraded to 5 watt.
Not the case, no better than the other 916’s.
Disappointed. Will be returning these two before 27 June. Thirty day return period.
I have no complaints with Mark and his customer service, he does a good job.
Wouxun is a great product, wish the 916’s would have worked for me.

Date of experience: May 27, 2025

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Reply from BetterSafeRadio.com

Thanks Sam and sorry the 916+ radios didn't work out for you. It sounded like you were confused about the difference between simplex and repeater operation based on some of the your email message - I was trying to help you out but then never heard back from you.

I can assure you that the 916+ is every bit as powerful and potent as a RockyTalkie, so I suspect you just didn't have them setup properly.

I don't have an RMA for you, but I suspect you will contact me soon for one and I'll be happy to set that up for you.

Cheers and thanks.

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Rated 5 out of 5 stars
Verified

WOUXUN UV9GX+ and some…

Just recieved my WOUXUN UV9GX+ and some other accessories I ordered. Only took a week.

According to NotARubicon this makes me a radio dork. I'm okay with that. This is superior to my WOUXUN UV9G PRO best part was that I could copy (ctrl c) and paste (ctrl v) right into the code plug to add my local repeaters to the updated codes.

Well worth the purchase. Next I'd like to get a Yagi antenna and an RF finder to do some fox hunting.

Date of experience: May 27, 2025

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Reply from BetterSafeRadio.com

Thanks a bunch for this Derek, I really appreciate it. I'm glad you're happy with everything so far and welcome to the radio dork club - hehe. Cheers and Be Safe!

Rated 5 out of 5 stars
Verified

I've always had an excellent experience…

I've always had an excellent experience in buying radios fron Bettersafe. They have unique models that no one usually carries. Fast shipping. And excellent communication when I have any questions. Highly recommend!!!!

Date of experience: May 27, 2025

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Reply from BetterSafeRadio.com

Thanks so much for this Dennis, I really appreciate it. I'm glad you're happy with everything so far. Cheers and Be Safe!

Rated 5 out of 5 stars
Verified

Packaged as he would want it to be shipped to him.

The radio and gear was packaged extremely well so it arrived safe. You can tell Mark takes pride in his business. I will definitely order from, better safe radios again. Prices were very reasonable, the included programming was a nice touch.

Date of experience: May 22, 2025

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Reply from BetterSafeRadio.com

Thanks so much for this Charles, I truly appreciate it. I look forward to serving you again in the future. Cheers and Be Safe!

Rated 5 out of 5 stars
Verified

A GREAT PRODUCT

Mark is excellent in getting your order ready for you. Mark is easy to work with. Every product that he sells is great! My KG-UV9PX is my main carry amongst others that I have because it feels solid in your hand and the quality of sound is excellent! KD9CPR-AG

Date of experience: May 21, 2025

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Reply from BetterSafeRadio.com

Thanks so much for this Kevin, I truly appreciate it. I'm glad your PX is working out well for you. Cheers and Be Safe!

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Rated 5 out of 5 stars
Verified

I’ve bought 4 radios from BSR

I’ve bought 4 radios from BSR. Shipping was super fast. A couple days after getting them , I had a question and Mark answered me within 2 hours! Would buy from again

Date of experience: May 19, 2025

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Reply from BetterSafeRadio.com

Thanks a bunch for this Bob, I really appreciate it. I look forward to doing business with you again in the future. Cheers and Be Safe!

Rated 5 out of 5 stars

Best place for all you radio needs!

I have been buying radios from BSR for a while and have had nothing but great service. Radios are amazing too! I highly recommend better safe radio too all. Thank you Mark!

Date of experience: June 03, 2025

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Reply from BetterSafeRadio.com

Thanks so much for this David, I truly appreciate it. I'm glad you're happy with everything and I look forward to doing business with you again. Cheers and Be Safe!

Rated 5 out of 5 stars
Verified

Awesome Easy purchase everytime

Awesome Easy purchase! I have bought at least 5 radios's from BetterSafeRadio and every experience has been positive!

Date of experience: May 19, 2025

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Reply from BetterSafeRadio.com

Thanks so much for this Ernest, I truly appreciate it. Comments like this from my VIP customers like you mean everything. Cheers and Be Safe!

Rated 5 out of 5 stars
Verified

Working a problem with BSR was a breeze…

Working a problem with BSR was a wonderful experience ! BSR also made recommendations to a a antenna for my HT works far better than expected.
I am a customer for life !!!!

Date of experience: April 27, 2025

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Reply from BetterSafeRadio.com

Thanks a bunch for this Bill, I really appreciate it. I look forward to serving you again in the future. Cheers and Be Safe!

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Rated 5 out of 5 stars
Verified

Happy Customer !

Mark Lindsey did great at getting my order out but it was USPS that dropped the ball. The package made it to my town but then got misplaced or it ended up on another truck going somewhere else but it's all good. It showed up a couple days later. I'm still happy with my purchase and of course I will be buying more from BSR ! 🙂

Date of experience: April 27, 2025

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Reply from BetterSafeRadio.com

Thanks for this Jamie, I appreciate it. It was actually only 5 days of shipping total via Ground Advantage, which is 2-9 days quicker than the allotted USPS delivery time for that service. ;) Cheers and Enjoy!

Rated 5 out of 5 stars
Verified

Great timely delivery and lots of pre…

Great timely delivery and lots of pre programmed frequencies. Ease of use for programming on software. Great GMRS for what I need. Thank you!!

Date of experience: April 27, 2025

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Reply from BetterSafeRadio.com

Thanks a bunch for this Billy, I really appreciate it and you're very welcome. Cheers and Be Safe!

Rated 5 out of 5 stars
Verified

I had a great experience

I had a great experience. Everything arrived very quickly, and it was exactly what I ordered. I had a question, and the response was also very fast.

Date of experience: April 23, 2025

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Reply from BetterSafeRadio.com

Thanks a bunch for this, I really appreciate it. Cheers and Be Safe!

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