I had a new roof on my conservatory in February.   Once I had paid the customer service ceased to exist
 Two of my conservatory windows have broken, of course it's nothing to do with them, although 2 different window fitters and a builder stating it is the weight of the roof settling. One window shattered within 2 weeks 
They sent someone out who said he would order parts.  When I followed this up, they lied and said that this was not true
I never received my compliance certificate and had to ask about this when I rang in April
They apparently contacted me direct in March??   A lie.
I am still waiting for the certificate, and for them to get back to me about parts for the window 

Do not trust them.  Go elsewhere.   Another window company warned me about them, I wish I had listened !!!!!

They suggested that I hadn't responded to them to get the compliance certificate and forwarded the emails that they allegedly sent to me.   They sent them to a wrong email address.  Showed themselves to be incompetent !!  Neither did they send the certificate in time as per the legislation 

Ordered a 12x6 olive green craftsman greenhouse with toughened glass.I decided to erect it myself without to much of a problem.I noticed a lot of bad reviews regarding the instruction manual which I can understand as it is so large and very detailed,if fact too detailed a more pictorial description would simplify things. I only used the manual for minor reference and instead looked up their utube videos on howto erect an high eaves greenhouse which is very slightly different but done the job.I am a engineer  so I did not have to much of a problem but I totally understand other peoples views,however I must admit I would have been very frustrated if I had to rely on the manual alone to construct the greenhouse.Looking at the time I took to erect the greenhouse,I believe the ￡500 charge to erect it good value and suggest if you are not particularly practical a must.The quality of the product exceeds my expectations and consider it very good value for money and the service from elite was excellent.I suggest elite produce more utube content to simplify the construction of their greenhouses

arrived on time. very clean and tidy work. nothing to much trouble for the installation team

Paul Jones and Robert Jones are the Directors who knowingly misrepresented the firms capabilities and the tasks that were undertaken. The handling of the planning with the Stroud District Council was amateurish and nothing short of incompetent. Both Directors made false statements, did not respond to emails and upon a failed planning application refused to return our deposit. Legal action was taken and the company was ordered to repay the deposit plus costs. The Directors failed to turn up to court and have ignored the court order. The matter has been handed over to Debt Collectors but they have to date ignored the Court Order and avoided payment. The matter is now being pursued through the courts.

Great interaction and great customer service, always feel heard in making decisions.  

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Best in Conservatory Specialist

Companies(6)

Recently reviewed companies

VISUAL EFFECT CONSERVATORIES LIMITED

ELITE GREENHOUSES LIMITED

Conservatoryinstallations

IdealHomes

Baker's Outside Services and Solutions

Newest companies

Kent Coast Studios

Solentconservatories

Conservatoryinstallations

ELITE GREENHOUSES LIMITED

bestglaze.co.uk

Thermolite Conservatory Roofs

IdealHomes

Baker's Outside Services and Solutions

5 Star Windows & Conservatories

VISUAL EFFECT CONSERVATORIES LIMITED

Related categories

Arborist and Tree Surgeon

Bonsai Plant Supplier

Dried Flower Shop

Fence Supply Store

Flag Store

USDT Casinos-TOSPIN Online Casino & Sports Betting - Play & Bet Online

Companies
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