How unfortunate that at first, I only paid attention to the average rating and didn’t immediately go read these reviews, which are obviously paid for. Believe me, I can spot reviews like these from the very first sentences. One should always start researching a company by reading the negative reviews, and here I see that everyone shares the same story and scenario.

To be fair, they haven’t threatened me yet with putting me or my phone number on a blacklist, but I’ll proactively do that myself and add you to every imaginable list out there. They deliberately stall for time to make it harder for you to get a refund through your bank. File a fraud complaint—it’s no big deal if you have to replace your card; at least it will allow you to get your money back and punish the scammers.

My situation is exactly the same as everyone else’s who has written negative reviews here: payment went through, then I received several emails claiming that work was supposedly in progress. The very first email already made me suspicious because it said that my case was somehow “special,” but apparently they tell that to everyone. It’s truly a pity.

As I promised, I will post this message on at least 100 review sites to warn future victims. I’ll also file a complaint with my bank to try to suspend your services and to send an inspection from the financial institution that services you, and I’ll send a complaint to that institution itself—maybe they’ll even lose their license for enabling fraudsters. To everyone reading this, I recommend you do the same. Scammers should not exist; there’s already enough bad in this world. Go do something useful instead.

Hello,
I placed an iCloud bypass order for my iPad Air 4 on June 17, and it's still not completed.
Could you please give me an update on the status of my order?
Thank you.

Product worked exactly as expected and was a great quality for the cost! Would strongly recommend using Back Market for anyone interested in purchasing a high quality refurbished product!

Responsive and helpful customer service, easy transaction, quick payment. Outstanding job!!!

All good until I realized that PayPal also gets a 3% cut, this is a deal breaker for future transactions. Specially because I was only given the option to use PayPal. I regret using this service, should’ve done more research.

Instantdigi.com exceeded my expectations, genuine license keys, fair price, good customer service and user friendly website, I highly recommend 

Great site to unlock your phone. Avoid other scammers websites. I have unlocked 3 phones already w/o any issues. Thanks

this company is 100% legit. I received the $$$ I was told I would. I was skeptical every single step of the way taking pics of my phone etc encase I had to fight for the money I should get based on the quote I received, but nope it was nothing but great and honest work from a great and honest company!!

This was my first time with web trade in and it was a success. My only critiques is that they need to respond to email in a more timely manner and I would like to see them extending the quote for more than 14 days so customers can have more time to send them their old device

Caution to Potential Buyers:

I purchased an iPhone 14 that was advertised as a Verizon device, only to discover upon contacting Verizon that the SIM was locked/restricted and would not be unlocked under any circumstances. When I reached out to the seller, she insisted that the phone was sold as a Verizon device—technically true, but functionally misleading, as it is unusable on the Verizon network.

While the seller claims to operate with transparency, this experience felt more like a deliberate scam. Fortunately, my credit card issuer refunded the $330 I spent; otherwise, I would have absorbed the loss entirely.

The seller did offer a return, but with a 15% restocking fee—meaning she would keep approximately $50 per transaction. This effectively allows her to profit from reselling a non-functional device repeatedly.

Buyers, be cautious.


To Nona Phones:

If the initial response I received had demonstrated the same level of professionalism as your response to my review, we might not be in this position. When I first reached out for assistance upon discovering that the device was unusable, the response lacked candor and fell short of what I would expect from a customer-focused organization. It's clear now that you've taken the time to follow up on my reviews across platforms such as Trustpilot, Yelp, Google, and Swappa in an effort to present a more service-oriented image. However, the tone and content of the original response were telling--and not easily overlooked.

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