I've just received my frogs and I'm delighted to see that they're all healthy and thriving in their new 70-gallon environment. The transition seems to have gone seamlessly, and I couldn't be more pleased with their appearance.
Would definitely recommend 


Avoid this company!

I ordered 15 rats (10 small, 5 small/medium size) on 25th May. The 5 rats turned up, but not the 10 small. Contacted swell reptiles who said they'll contact the breeder and offered me ￡10 off my next order. 
I received 10 mouldy rats and have contacted swell with a picture. They said the breeders still don't have any rats in so I have to wait for the new order, and that the mouldy rats must of been a late delivery (left in the driver's van from Thursday to Monday in 26 celcius temperature).

Contacted swell again 14th June still waiting for the rats. They said they'll contact the breeders and will have them sent out. Still nothing.
Rang up on 18th June, and now they arguing they sent out the rats (talking about the mouldy rats, which I had to explain that's impossible as I was told the breeders didn't have any to send out, and I was given ￡10 voucher for a good will gesture). Now I asked for a refund as I'm not waiting any longer and I'll go to the local pet shop as might be expensive, but at least they're honest to tell me what's going on, and now swell reptiles are refusing to give me my refund!

Contacted solicitor and C.A.B to take legal action.

Avoid at all cost unless you like to be on the phone for hours arguing.

I've received too many dead bugs from this vendor, and they like to argue fault and don't take ownership for their mistakes. I had order pinhead and 1/2 inch crickets. The 1/2 inch were too big, and the pinheads were too small, so I placed another order for 1/4 inch crickets, and they arrived the same size as the pinhead crickets. Customer service refuses to acknowledge this error and says they are correctly sized, when they are not and refuse to refund me for the item or the shipping for the dead insects arrived. If this is how they treat their customers, I cannot imagine how they treat their animals.

I am surprised by all the bad reviews, this is the only place I trust to buy my feeders from. I've always had a good experience for over 5 years, even if something happened to be wrong with my order it was always fixed in a professional manner. I live in a very rural area and can always count on them.

I ordered a hatching albino red ear slider from them. They were 75 dollars cheaper than all the other top breeders! He came over night and he is PERFECT! One of the most gorgeous little guys I have ever seen! So lively and curious! I was skeptical due to some bad reviews but that goes to show 1 person's bad experiences doesn't account for everyone else's! 

Been trying to get money back since March correspondence with Daisy a complete waste of time she comes up with excuses all the time then says she has no record of my order  funny thing is they don't have a problem taking our money

This is a scam site.  When I said I would pay cash on pickup only, they went silent.  I can't believe this site is even still up.

Ordered 50 Live River Shrimps with next business day delivery — received them within 24 hours in excellent packaging. All shrimps arrived alive, healthy, and very active. Super impressed with the quality and service. Will definitely order again in the future!

I ordered 75 total dubia roaches 50 medium and 25 large and all 75 arrived alive and very active within 3 days. 

I won't buy my live food anywhere else. 

My Tortoise Buying Experience?Overall, I was satisfied with my tortoise buying experience from tortoismart. They had a nice,?easy-to-navigate webpage and lots of tortoises to choose from with helpful descriptions and care info. The ordering process was very simple and I liked the secure?payment methods they offer.

My tortoise came healthy?and well-packaged, with clear instructions for getting it used to his surroundings. They clearly take excellent care of?their animals. However, communication?during shipping, could have been more proactive—I had to reach out for updates.

That said, the customer service team was responsive and resolved my concerns quickly. I would recommend TortoiseMart to anyone looking for a pet tortoise, especially for their variety and commitment to animal welfare.

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Tortoisemart

Newest companies

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