Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
At Pampered Pets, we're more than just a pet care service – we're a family dedicated to the happiness and well-being of your furry companions. With years of experience and a passion for animals, our team of experts provides top-notch toys, attire, and accessories tailored to meet the unique needs of each pet. At Pampered Pets, we understand that your pets aren't just animals – they're beloved members of your family. That's why we treat them with the same care and attention we would our own. Join our community of pet lovers today and experience the difference that pampered care can make!" Pampered Pets - your one-stop pet supply shop. At Pampered Pets, we offer a range of items and supplies to ensure your pets' well-being and satisfaction, including pet apparel, essentials, and toys.
99502, Anchorage, United States
3.0
6 reviews
Replied to 66% of negative reviews
Typically replies within 1 week
I’m with these past reviews. Made an order then immediately regretted it and asked to cancel. Days later they said no. It arrived, doesn’t look as pictured, and is def not worth the money..
Date of experience: December 29, 2024
Sent me wrong product and was told they were going to ship out the correct one right away. It has almost been a month and nothing yet. I can no longer connect the company and I never received a refund.
Date of experience: September 24, 2024
Reply from Pampered Pets
Hello Susan, that info is incorrect. We did let you keep the product and also sent a full refund on September 24th.
Slow slow slow no communication no updates.you know you run a business right.Customer satisfaction or communication would be acceptable but purchase here and it's good luck .
I had to chase to get an update .I did get sent a voucher for future purchases which I will not spend.
I try to buy from an Australian store more expensive but support for business.Your business is not good your business is your customers.
I will not buy from here again.
Date of experience: September 18, 2024
Reply from Pampered Pets
We are sorry that you had a bad experience with us. We try to keep customers first.
Reply from Pampered Pets
Hello Spec;
We are sorry to hear that your order was not delivered. It shows delivered on our side on Saturday the 28th. However we will be happy to reimburse you your payment or send another item if you’re willing to contact us directly. We are not a scam and we put the customer first. We look forward to hearing from you soon.
-Support @ Pampered Pets
Date of experience: December 12, 2023
Reply from Pampered Pets
Thank you for your review!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
