Slight issue with the delivery but they took care of the issue immediately and shipped product ASAP. Great customer service and responsiveness
Would highly recommend them

The product is is incredible.Staff are great

I see Dr. Gena Marino, and she listens to my concerns with patience and support. She is always punctual when seeing patients. I highly recommend her. I am very satisfied with the service and her technical knowledge on ear aid, and most importantly, the administration has improved. The front office service is now much better than it was before. 

My husband purchased hearing aids which never fit properly. The service was awful and despite promising a full refund on numerous occasions we have still not had the money refunded. We will be taking them to court. Avoid the company. 

I’ve just finished my follow up consultations with Zoe, and I really can’t sing the praises of Pocket Hearing enough. I previously had some old generation Sygnia hearing aids and wanted to upgrade to the latest Signia Pro IX. After ordering online they arrived a couple of days later, all set up and are working perfectly, absolute life changing. I had follow up appointments set up with Zoe and she was able to answer all of my questions, demonstrating professionalism and experience. If you’re in the market for new hearing aids then I 100% recommend both the Signia Pro IX and Pocket Hearing. 

The hearing test was a joke, Not even an audiologist a hearing device specialist.
Then on purchase I was not told about hidden charges, I was never adjusted to the hearing aids. They refused return Of the hearing aids.!? Then
They charged me, When I refuse to pay They reported me to the credit bureau. When I objected They said it was a charge off. Now I have Collectors coming after me for a charge off!!!! Their product is junk.Community bank is not a bank but a credit card co.cheats and thieves. Now I have a debt collector coming after me for a charge off.debt.

I recommend this Beltone store in Shawnee, Ok.The Dr was so easy to understand and My Dad lives his new hearing aids . The people there are so nice and polite.

I've been a HEARINGLIFE CANADA client for over 15 years. (The company was formerly called LISTENUP! CANADA.)

The main reason I bought hearing aids from this company is because it had an affiliation agreement with the AIRMILES Reqars 

I purchased a pair of Real 1 miniLite R on June 8, 2023.
In Aug or Sept, I began to have a problem with the right aid in that it would intermittently turn on and off.
I went back to the audiologist I purchased from who could not duplicate the problem.
I went again and the problem was acknowledged and I was told that the aid would be replaced. It was not. There was not one available.
I went again in Dec. or so and was told it would be repaired but no loaner was available. It was not repaired. 
Returning to do business with that company is not going to happen. I will not be lied to.

On Mar. 11, 2024 I went to a different audiologist who repaired the mal-functioning aid at a cost of $100.00 which I paid.
This was paid when the repair should have been a warranty issue.

On Sept 4, 2024 the right aid quit functioning again.

I have spoken to 3 Oticon customer service (?) reps and each told me that any warranty repair/replacement would only be at the place of original purchase.
If I were to go to another audiologist, the repair/replacement would be at my expense.
How is that a warranty?
If you purchase a car in Ohio and move to Georgia and need a warranty repair, would you expect the car manufacturer to tell you to go back to Ohio where you bought it to get it fixed?
Oticon's warranty policy does not cover the product.
If you seek a good hearing aid, Oticon has some. 
If you seek a company that stands behind their product-Oticon does not.


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Oticon USA

Newest companies

hearzap.com

Pa Hearing & Tinnitus Center

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