Thehearingworld Reviews 14

TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

14 reviews

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1-star

Rated 1 out of 5 stars

My husband purchased hearing aids which…

My husband purchased hearing aids which never fit properly. The service was awful and despite promising a full refund on numerous occasions we have still not had the money refunded. We will be taking them to court. Avoid the company.

Date of experience: May 30, 2025

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Rated 1 out of 5 stars

Absolutly terrible.Took £2,200 cash of…

Absolutly terrible.Took £2,200 cash of mum. Hearing aids she couldnt hear,knowing she was severely deaf, mustafa and a Mr newman brought a second pair. After several phone calls they said they would sort it, but they have completely ignored her. So now will be taking them to court to get the money back. Avoid at all cost,mickey mouse company.

Date of experience: December 29, 2024

Rated 5 out of 5 stars

Outstanding service and an exceptional team!

I had been experiencing discomfort in my ear for a few days and called to book an appointment. Although they were fully booked, they went above and beyond to accommodate me the same day due to the pain I was in. The audiologist took the time to thoroughly examine my ears and successfully resolved the issue. I’m truly grateful for their care and professionalism. Highly recommended – 100%!

Date of experience: March 07, 2025

Rated 5 out of 5 stars

Superb and the best

I had an outstanding experience at The Hearing World. From the moment I walked in, I was greeted warmly by the reception staff, who were both professional and accommodating. The clinic itself is clean, well-organised, and equipped with state-of-the-art technology, making it clear that they prioritise patient care.

Date of experience: March 11, 2025

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Rated 5 out of 5 stars

Very knowledgeable audiologist and team

I was truly astounded by the level of service I received. From the moment I booked my appointment, everything was handled with professionalism and efficiency. I had an urgent issue, and they managed to fit me in on the same day due to a cancellation, which I greatly appreciated.

The reception team was knowledgeable and welcoming, ensuring that everything ran smoothly. The audiologist was highly experienced and well-versed in all the latest hearing aid technologies available not just in London, but globally. He provided expert advice on the best hearing aids for my needs, explaining the different options in detail.

While I haven’t purchased hearing aids yet, I am seriously considering it. Having visited multiple providers, I found their prices to be very reasonable and competitive. Out of the four places I’ve been to, this one stands out the most, and I’ll likely go with them when I make my decision. Highly recommended

Date of experience: March 11, 2025

Rated 5 out of 5 stars

Exceptional Care at The Hearing-World

Exceptional Care at The Hearing-world – My Grandmother’s Favorite Audiologist!

I cannot thank The Hearing-world enough for the outstanding care they provided for my grandmother. She had been struggling with her hearing aid and earwax buildup for some time, but after visiting The Hearing-world, everything changed for the better. The team was incredibly kind, patient, and professional, ensuring she was comfortable throughout the entire process.

From the moment we walked in, the staff treated her with so much warmth and respect. They expertly handled her earwax removal and made sure her hearing aid was perfectly adjusted to suit her needs. She was so happy with their service that she constantly asked me to call them whenever she needed anything! It was clear that she completely trusted them, and that meant the world to us.

The hearing-world didn’t just provide medical care—they provided peace of mind. Their dedication, expertise, and genuine compassion made all the difference in my grandmother’s life. If you’re looking for an audiology clinic that treats patients like family, look no further. I highly recommend The Hearing-world for anyone in need of top-quality hearing care!

Date of experience: May 17, 2024

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Rated 5 out of 5 stars

I visited this clinic for an earwax…

I visited this clinic for an earwax removal and had a fantastic experience. The staff were incredibly nice and friendly, making me feel comfortable throughout the process. They used microsuction, which was effective and painless.

As promised, here is my review—I cannot recommend them enough! Their pricing is very reasonable and competitive, but what truly stands out is the personalized and tailored care they provide. Highly recommended!

Date of experience: February 15, 2025

Rated 1 out of 5 stars

I had to go to the small claims court…

I had to go to the small claims court to force them to give me the refund they had promised when my aids proved unsuitable. It pains me to give a bad review to such pleasant people, but I fear this business is best avoided. These were very expensive aids. There was one excuse after another, both for the adjustments to the aids that never happened and for the refund, which they insisted had left their account but hadn't. I got my money back in the end, less the court fee, but we can all really do without such hassles.

Date of experience: July 27, 2024

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Rated 1 out of 5 stars

Lovely people but totally unreliable

Lovely people but totally unreliable! Loads of appointments missed and I gave up in the end. Spent a lot of money and ended up with aids that did not work for me. Moved to a local person and they are now properly set and work OK. The Hearing World then agreed a 50% refund but never paid it despite numerous promises. A very expensive mistake! What a shame!

Date of experience: November 29, 2024

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