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Company details

  1. Hearing Aid Store
  2. Hearing Aid Repair Service

Written by the company

A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art technology to keep you connected to the world around you - and the people who matter most. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet your individual hearing loss needs. Contact us today to schedule your free hearing evaluation at a Miracle-Ear near you. At Miracle-Ear, we know that a better life is in store, and the first step is a free hearing test.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply


Rated 1 out of 5 stars

The hearing test was a joke

The hearing test was a joke, Not even an audiologist a hearing device specialist.
Then on purchase I was not told about hidden charges, I was never adjusted to the hearing aids. They refused return Of the hearing aids.!? Then
They charged me, When I refuse to pay They reported me to the credit bureau. When I objected They said it was a charge off. Now I have Collectors coming after me for a charge off!!!! Their product is junk.Community bank is not a bank but a credit card co.cheats and thieves. Now I have a debt collector coming after me for a charge off.debt.

Date of experience: April 03, 2025

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Reply from Miracle-Ear

Thank you for bringing this to our attention. We will use your feedback to make us better and ensure this doesn't happen again. Please allow us the opportunity to contact you directly to learn more. Thank you!

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Rated 1 out of 5 stars

I got an invitation in the mail:

I got an invitation in the mail to book an appointment for a hearing evaluation. The invitation said that after the evaluation I would receive a $50.00 debit card. After the appointment I was told their was good news and bad news! The good news is that although I had some hearing loss, it was not bad enough to need a hearing aid! The bad news was that I would not be getting the $50.00 debit card promised! The agent said that to get the promised $50.00 I had to have hearing loss! I told him that he said I had hearing loss! He said it was not bad enough for me to qualify for the promised $50.00! I complained and the regional Director called and said it was a mistake and he would have the promised $50.00 debit card sent to me. That was 2 months ago! I called again and they apoligized and said it woulds be sent to me. Still nothing! Moral of the story; Miracle Ear is deceptive and unreliable!

Date of experience: January 08, 2025

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Reply from Miracle-Ear

Thank you for bringing this to our attention. We will use your feedback to make us better and ensure this doesn't happen again. Please allow us the opportunity to contact you directly to learn more. Thank you!

Rated 1 out of 5 stars

Overpriced and Overhyped: Better Deals Elsewhere

Miracle Ear provides a range of hearing aids, but their hearing products tend to be expensive. For example, the MEENERGY R5 product is priced at $8,000 for a pair (or $4,000 per device). In contrast, comparable hearing aids with features like digital sound processing and Bluetooth typically range from $600–$3,000 per device, depending on the brand and features.

While Miracle Ear offers custom fitting and follow-up care, these services don’t seem to justify the significant price difference, especially when other high-quality hearing aids are available for much less.

In summary, while Miracle Ear's hearing products tend to be expensive, consumers can find similarly equipped hearing aids at more affordable prices, making it worth exploring other options for better value.

Update (5/10/2025):

Thank you for the response. However, your explanation relies on a false equivalence—that high prices are justified simply because services like fittings and support are bundled in. The reality is, comparable providers (such as Costco or clinics in Mexico) offer similar care, follow-up, and quality devices at a fraction of the cost.

Bundling doesn’t inherently justify a 2–5× markup—it just obscures the actual cost breakdown. If long-term value is the goal, transparent, competitive pricing matters just as much as the services themselves.

Date of experience: October 09, 2024

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Reply from Miracle-Ear

Thank you for your feedback. We understand that hearing aid costs can be a concern. At Miracle-Ear, our prices reflect not just the technology, but the personalized care, fittings, and lifetime support at any of our 1,600 locations are included with every device. We also offer a range of models and financing options to fit different needs and budgets. If you’re looking for long-term value and dedicated support, we’d love the opportunity to help you find the right solution.

Rated 5 out of 5 stars

miracle ear robinson

miracle ear in robinson twp. pa. my family and i just had a amiable experience there; we had to take care of some business and doing so was very professional on thier part; they do know how to handle business matters; samantha weyers handled the paper work and was very pleasant and attentive; we would certainly recommend them; thank you ! samantha... the cerrone family...

Date of experience: June 16, 2022

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Reply from Miracle-Ear

Thank you for your review! We are so glad Samantha and the Miracle-Ear team in Robinson Twp., PA could provide a phenomenal experience.

Rated 1 out of 5 stars

Miracle Ear - I'd rather not hear at all

I received a mailer to visit Miracle Ear in Springfield, VA, and they complained that I was wasting "their" time. I did not offer my insurance information for the "free" exam they offered in the mail, but they somehow obtained my insurance and filed a claim without my knowledge or consent (it was denied.) They did not perform the service offered in the mailer, complaining the whole time and I felt like I was talking with a bad used car salesman trying to sell me a Buick that was only missing 3 wheels. Terrible service and fraudulent insurance claim. I am outraged by the way I was treated. Never again.

Date of experience: April 17, 2022

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Reply from Miracle-Ear

Thank you for bringing this to our attention. We will use your feedback to make us better and ensure this doesn't happen again. Please allow us the opportunity to contact you directly to learn more. Thank you!

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