Healthy Hearing Reviews 85

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I see Dr. Gena Marino, and she listens to my concerns with patience and support. She is always punctual when seeing patients. I highly recommend her. I am very satisfied with the service and her techn... See more

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Rated 5 out of 5 stars

Jacobi Davis was excellent! She took her time, explained everything completely of what she was testing, and took her time to answer all of my questions. I have confidence in the decisions we need to... See more

Company replied

Rated 5 out of 5 stars

I wish I could give more than 5 stars for Paul Retey with Absolute Hearing. He goes above and beyond to make sure the client is satisfied and happy with their experience. He was professional, knowled... See more

Company replied

Rated 1 out of 5 stars

When I clicked to write a review of The Parker Hearing Institute in Torrance, California, I got a big red pop-up that said that they were not listed. The site offered to give me a list of nearby aud... See more

Company replied


Company details

  1. News Service
  2. Audiologist
  3. Hearing Aid Repair Service
  4. Hearing Aid Store

About Healthy Hearing

Written by the company

Healthy Hearing is the largest hearing-focused consumer website and clinic directory in the world. Our mission is to reduce the time between needing hearing care and seeking hearing care by providing in-depth articles on hearing loss, tinnitus, inner ear disorders, hearing aids, implantable devices and assistive listening devices. Healthy hearing leads to healthy living—when you improve your hearing, you improve your life.

NOTE: we do not sell hearing aids, assistive listening devices, or accessories through our site. We are a publisher of hearing-focused consumer content.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

85 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Highly recommend

I see Dr. Gena Marino, and she listens to my concerns with patience and support. She is always punctual when seeing patients. I highly recommend her. I am very satisfied with the service and her technical knowledge on ear aid, and most importantly, the administration has improved. The front office service is now much better than it was before.

Date of experience: June 19, 2025

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Reply from Healthy Hearing

Dear Y.E., We are thrilled to hear that you have a great experience with one of the over 5000 clinics listed in Healthy Hearing's nationwide directory of hearing care clinics! Please take a moment to write a review of Dr. Marino on their clinic profile page here https://www.healthyhearing.com/hearing-aids/31092-fairfax-hearing-center so other people searching for a hearing care provider can learn about how satisfied you are.

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Rated 5 out of 5 stars

Jacobi Davis was excellent

Jacobi Davis was excellent! She took her time, explained everything completely of what she was testing, and took her time to answer all of my questions. I have confidence in the decisions we need to answer and know they will take care of any concerns that arise.

Date of experience: June 12, 2025

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Reply from Healthy Hearing

Dear Jenny, It sounds like you had a very positive experience at one of the clinics listed on HealthyHearing.com ! Thank you for taking the time to write a review to help others find quality hearing care. Please also consider writing a review of the clinic directly on their Healthy Hearing profile page.

Rated 1 out of 5 stars

I have to say my experience with…

I have to say my experience with bluegrass hearing was very confusing I went for my first visit was told they could help me with my hearing I am deaf in my right ear but they could help me with my right ear I was told that my ins would pay 2000 dollars on my hearing aid and that I Wouk owe 731 dollars I agreed and payedthat amount they said would order my hearing aid and could comebacks and get it on the 23rd of may they called me on the 21st and said they had an opening and that I e could comebacks come in early I showed up I saw a different person she told me hearing aid was there but that the First Lady I saw had made a mistake and tha I would owe another 1000 dollars I did not think this was correct and I asked for my money back she told she would not pay it either because she did not feel like it would help me I have since been Back to see my ent he told me I really needed the hearing and it would be a big help and that I should try to get it I called my ins told them what was going on they told me they Wouk pay 80 percent on my hearing aid I also have a secondary ins that would pay the other 20% and that I should not pay the amount of money that I was told I would owe I am now looking for a better place to get help Ronnie Yates

Date of experience: May 21, 2025

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Reply from Healthy Hearing

We're sorry you are frustrated with your experience at Bluegrass Hearing. Healthy Hearing produces a website with consumer information about hearing loss and a directory of hearing clinics. Healthy Hearing does not own or manage the clinics listed in our directory on healthyhearing.com. Please contact the clinic directly to get a resolution to your concern. If you need assistance reaching them, please call us at 1 800 567 1692 so we can help.

Rated 1 out of 5 stars

This Site is Messed Up

When I clicked to write a review of The Parker Hearing Institute in Torrance, California, I got a big red pop-up that said that they were not listed. The site offered to give me a list of nearby audiologists. I clicked on it. The fourth one listed was The Parker Hearing Institute! But, no way to write a review if them Stupid waste of my time.

Date of experience: May 30, 2025

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Reply from Healthy Hearing

Dear Linda, We are sorry that you had a negative experience with our directory. Please contact us at 1 800 567 1692 so that we can better understand the issue you were having with the website and assist you. You can write a review of Parker Hearing Institutue in Torrance, CA on their Healthy Hearing profile page here: https://www.healthyhearing.com/hearing-aids/35777-parker-hearing-institute

Rated 5 out of 5 stars

Ten stars for Paul Retey

I wish I could give more than 5 stars for Paul Retey with Absolute Hearing. He goes above and beyond to make sure the client is satisfied and happy with their experience. He was professional, knowledgeable and most considerate. He didn’t just sell me hearing aids. He opened a whole new world to me.

Date of experience: May 29, 2025

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Reply from Healthy Hearing

We're so glad to hear that you had a wonderful experience at Absolute Hearing Care Centers, one of over 5000 clinics listed in our directory on HealthyHearing.com So others can hear about your satisfaction with them, please be sure to write a review on their Healthy Hearing profile or Google page.

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Rated 5 out of 5 stars

Christine was a life saver

Christine was a life saver. Got me a pair of loaner hearing aids within 1 1/2 hours due the us leaving early next morning on a two week vacation. Excellent service!!

Date of experience: May 07, 2025

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Reply from Healthy Hearing

It makes us smile to hear that one of the clinics listed in our directory on HealthyHearing.com was able to help you so quickly and provide excellent service! Please consider writing a review of your experience on their Healthy Hearing profile or Google page so others can learn about how great they are.

Rated 5 out of 5 stars

The Heart Ear Boutique have an…

The Heart Ear Boutique have an excellent staff. The hearing aids through Octicon have made a remarkable difference both at home and at work. The staff was insightful on how to take care of my hearing aids as well. I would highly recommend them!

Date of experience: March 16, 2025

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Reply from Healthy Hearing

It's nice to see that your experience at Heart Ear Boutique was wonderful. Please consider submitting a review of them on their Healthy Hearing profile page or Google page so they know how pleased you are and others can learn about your experience.

Rated 5 out of 5 stars

The Center for Hearing and Communication, 50 Broadway, NYC0

The Center for Hearing and Communication is an excellent clinic. Both my husband and I have gotten our hearing aids there. They testing was thorough and their recommendations excellent. For my husband they needed to make special molds to fit his ears. I suddenly lost hearing in one ear, and they were very helpful in addressing my problem. They also offerred us as many appointments as we needed after we got our new hearing aids and taught us how to use them maximally.

Date of experience: April 06, 2025

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Reply from Healthy Hearing

We're so glad to hear that you had a very positive experience at The Center for Hearing and Communication, which is one of over 5000 clinics listed in our directory on Healthy Hearing. Please be sure to write a review of your experience on their Healthy Hearing profile or Google page so others can learn about how well it went for you.

Rated 5 out of 5 stars

I am a Patient of Dr Jocelyn Dore

I am a Patient of Dr Jocelyn Dore. She has helped me considerably in the past 7 years to improve my hearing disability by constant testing. Her hearing aid suggestions have proven immeasurable in the
giving me an opportunity to function in my work and social encounters. She is the best Audiologist I have worked with in the 51years I have had hearing aids.

Date of experience: March 25, 2025

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Reply from Healthy Hearing

Dear John, We're always happy to hear that another person is hearing better after visiting one of the clinics listed in our hearing clinic directory on HealthyHearing.com - please also consider writing a review of this practice on their profile page on our directory. Thanks so much.

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Rated 5 out of 5 stars

STACY MAGGART, H.I.S. ----- THE BEST OF THE BEST

STACY, THE H.I.S. SPECIALIST, IS ABSOLUTELY EXCELLENT ON HER PROFESSION! ABSOLUTELY NO COMPLAINTS WHATSOEVER! STACY IS EXCELLENT, VERY DETAILED WITH HER PATIENTS, VERY PROFESSIONAL, TOP-RATE, GIVING EXCELLENT EXPLAINATION OF HEARING ISSUES, SUPERB CARE OF HEARING AIDS, EXCELLENT PATIENT TO DOCTOR COMMUNICATION. STACY DOES EVERY SUPERBLY! NO ISSUES, NO COMPLAINTS, NO NEGATIVES WHATSOEVER! HEARINGLIFE - TOP OF THE LINE EMPLOYEES ARE VERY SCARCE IN THE DAYS WE LIVE IN! STACY MORE THAN DESERVES SIGNIFICANT, BONIFIED PAY INCREASES IN HER WEEKLY PAYCHECKS! ! SUPERB WORKERS ARE WORTHY OF THEIR REWARD! HEARINGLIFE COMPANY, YOU DO STACY RIGHT!!!!! PUT MORE MONEY IN STACY'S PAYCHECKS!!!!!!!!! AND WHILE I AM AT IT, DO NOT FORGET CINDY WHO IS THE RECEPTIONIST! EXCELLENT JOB PERFORMANCE FOR CINDY AS WELL! DO NOT FORGET CINDY!!!!!!!!!!!

Date of experience: February 28, 2025

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Reply from Healthy Hearing

Dear Joseph, It sounds like you had a great experience visiting one of the over 5000 clinics listed in our directory on HealthyHearing.com! Please be sure to also visit the directory profile page on HealthyHearing.com for the practice you went to and write a review of them there.

Rated 5 out of 5 stars

Very trusting they will help you.

Very friendly helpful they take the time to listen to make sure they get it right the first time highly recommended them.

Date of experience: January 23, 2025

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Reply from Healthy Hearing

Dear Charles, Thank you so much for taking the time to write a review. We're so pleased to hear this.

Rated 5 out of 5 stars

Professional, Knowledgeable, and Caring

I have been with Dr Carla Smiley for two years. She is Professional, Knowledgeable, and Caring. My first visit as a new patient, she did an initial assessment of my ears and explained the process of the hearing test and how to respond during the test. The hearing test confirmed I had some hearing loss in both ears. The right ear was the worst. A couple weeks later, after ordering my hearing aids, Dr Smiley came to my home (I am visually impaired and do not drive) to orient me and to activate my new hearing aids. Also, she explained and showed me how to use the app on my phone which allowed me to adjust the volume of my hearing aids. Dr Smiley took her time and made sure that I understood what to do.
Two years later, December 18, 2024 I requested an appointment with Dr Smiley due to my concern with additional hearing loss in my right ear.. Again, her on point assessment and hearing test confirmed I had some additional hearing loss in my right ear. The volume for my hearing aids were increased through the app on my phone. Dr Smiley also advised that I make an appt to see an ENT Doctor. She will continue to follow up with me as well as be in touch with my ENT Doctor.
Thank you Dr Carla Smiley for being a Caring Professional

Date of experience: December 18, 2024

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Reply from Healthy Hearing

We here at HealthyHearing.com are thrilled to see that you had an excellent experience with one of the many great professionals listed in our directory. Please be sure to write a review of that practice directly, too, to help others choose them.

Rated 1 out of 5 stars

This is a site owned by a manufacturer…

This is a site owned by a manufacturer called oticon. If you do not buy hearing aids through oticon you do not get put on their website. Check for locations nearest your home as follow-up visits are very important.

Date of experience: November 06, 2024

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Reply from Healthy Hearing

Dear Mr. Lawrence, We appreciate you taking the time to offer advice to people seeking hearing help. You are both correct and incorrect about Healthy Hearing. For over 22 years, Healthy Hearing has been a consumer-facing website that provides accurate professionally-written information about hearing loss and hearing aids, and a directory of hearing clinics around the country. We are proud to be part of the Demant family of companies, which includes hearing aid manufacturer Oticon. As it says on every page of our website, we partner with Oticon. We also partner with other companies in the Demant family. Our directory of over 5000 hearing clinics nationwide lists hearing clinics that carry Oticon products as well as clinics that do not. It costs money to produce and operate a website with thousands of pages of reliable, unbiased content and we appreciate Demant's commitment to providing this resource to consumers. We agree with you - people seeking help for their hearing should consider many factors when choosing a provider, including distance from their home and real patient reviews. - The team at Healthyhearing.com

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Rated 5 out of 5 stars

I finally got my questions answered by…

I finally got my questions answered by someone who is knowledgeable in what they do for a living. Very insightful and kind. I walked out very satisfied and content. I would highly recommend anybody who is having hearing issues to make an appt.

Date of experience: October 23, 2024

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Reply from Healthy Hearing

Thanks for leaving a review! We're so glad you got your questions answered by one of the clinics listed in our nationwide directory. If you haven't done so already, consider leaving a review directly on the clinic's listing page.

Rated 5 out of 5 stars

fast

fast, friendly, knowledgeable excellent experience would recommend to friends & family

Date of experience: October 07, 2024

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Reply from Healthy Hearing

Thanks for leaving a review. We're glad you had a good experience with one of the clinics listed in our directory on HealthyHearing.com. Please consider leaving a review directly on the clinic's profile.

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Friendly staff from the moment we walked in. Both my wife and I will be back.

Date of experience: October 03, 2024

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Reply from Healthy Hearing

Thanks for leaving a review. We're glad you had a good experience with one of the clinics listed in our directory on HealthyHearing.com. Please consider leaving a review directly on the clinic's profile.

Rated 5 out of 5 stars

As someone who booked an appointment…

As someone who booked an appointment for an under-18 year old, the services provided for her earwax removal were excellent! Everyone was very friendly and accommodating, and I would definitely recommend this establishment to everyone, especially those who are looking to book similar appointments for children!

Date of experience: August 23, 2024

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Reply from Healthy Hearing

We're so glad you had a great experience! However, based on your location in Great Britain, we think this review is meant for healthyhearing.co.uk, a clinic in the UK that is not related to HealthyHearing.com. We are a US-based directory of clinics.

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Rated 5 out of 5 stars

Professionalism and Courtesy

Hello
I have been a customer of Hearing life for awhile now. I started with this location in my early 60's Ily is the first person you are greeted with,always with a smile and wonderful attitude. She makes me feel great when I come in. Any issues that arise with my Hearing aids she's so knowledgeable which she answers my questions and always solve my issues with an up beat spirit of genuine love for what she does on a daily basis. I truly enjoy her helping for I know I will be satisfied to the fullest. She's a great worker and makes my experience more enjoyable when I go in. Facility is always neat and clean. I truly recommend them for any Hearing concerns that you my have. Satisfied customer Sincerely, Rose Haywood 💜😊

Date of experience: July 24, 2024

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Reply from Healthy Hearing

We are glad to hear you enjoy working with your HearingLife team, at one of the many locations they have listed in our nationwide directory of hearing care professionals.

Rated 5 out of 5 stars

Hearing Solutions/Dr. Parker

Dr. Parker is very knowledgeable. I appreciated her taking time to discuss hearing aid options in detail.

Date of experience: July 15, 2024

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Reply from Healthy Hearing

Thanks for leaving a review. We're glad you had a good experience with one of the clinics listed in our directory on HealthyHearing.com. Please consider leaving a review directly on the clinic's profile.

Rated 5 out of 5 stars

I have had a wonderful experience with…

I have had a wonderful experience with Sharon, the Allergist. My overall health has changed since starting my allergy shots. I have gone from 2 years of constant sickness to being healthy. She goes above and beyond when treating her patients. I have picked up so many tips from her on how to live with allergies. I highly recommend her.

Date of experience: January 09, 2024

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Reply from Healthy Hearing

Thanks for leaving a review for one of the clinics on Healthy Hearing! It appears you worked with the clinic for allergy services, not hearing care. You might consider contacting the clinic to find out where a review for their allergy services would get seen the most.

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