Customer service was extremely responsive.   I had a battery charger that was faulty.  Agent shipped out a replacement which arrived in a couple days.  Replacement powered up perfectly.   

My hobby is wildlife, especially watching animals and photographing them. Since animals often come out at night, I bought night vision equipment from AGM Global Vision, and it's really cool!!! It really helps me navigate when I'm shooting early in the morning or late at night. A huge plus is that it's not heavy, so it doesn't get tiring to carry around. There are no questions about the quality of the equipment, everything is super!

Delivery exactly as described - said 3-5 days lead-time and new scope shipped on 5th day. Good updates throughout- great experience!!!
Will definitely use again!

Bought my wife (a serious deer hunter) a pair of vortex optics 4 years ago.  Something was wrong with the from the start.   Thinking they were damaged during shipping. Couldn’t focus both eyes.   Busy with young kids and life ,    After 4 years finally called them.  Gentlemen that answered the phone (mind you I didn’t wait longer than 10 seconds) emailed a shipping label.   10 days later we had a new set of binoculars!!!    Made in the USA!!!   Best feeling doing business local.   From Northern Ohio to Wisconsin.  Love the service and response!!!!   

Sent in my Leica Q3 for warranty repair due to a faulty AF/MF lock button — likely a manufacturing defect, similar to the well-known corroding sensor issue in older models. Despite valid warranty, Leica refused the repair, citing minor cosmetic wear. Appeal was rejected without real investigation.
Leica doesn’t participate in UK ADR schemes, so customers are left with no fair escalation route.
For the price of their products, I expected professional support — instead, Leica once again avoids responsibility and leaves loyal customers out in the cold.

Found another great website for my photography needs. They had the item I was looking for and price was ok with free shipping. Definitely use them for future photography needs.

18 months ago I bought a Evolution 6 Telescope. All good so far. 6 months later I added a sky sense camera to aid alignment. No matter where I used it the alignment almost always failed to work. I eventually got it working but had trouble focussing using the focus knob. So, I invested in a focus motor. I was told that Would be able to use the scope, the sky sense and the focus motor via my tablet using the sky portal. Once I managed to get it working, before the focus motor control tabs disappeared from my sky portal page. I contacted Celestron customer service who suggested I download the CMI firmwear update. I tried, oh how I tried!! It would download but my MacBook (important point) would allow me to open the files stat that it could not establish whether this programme carried a virus. I emailed customer support at Celestron UK only to be told the firmwear manager only runs on windows not on Mac book or other Apple products. This raised two questions. 1. It is no longer  1995 where Apple products were only available to the rich. 2. Why doesn't Celestron write a version of the CFM  for Safari? This is 2025 and I have to get hold of a further device using this second rate operating system to update equipment less than two years old that IMHO should have the latest firmware installed. Celestron suggested I reinstall everything. I did , nothing changed

I recently got back into the hobby and was recommended Agena Astro by one of the many Youtube astro channels. Tried to make a purchase for less than $50 and was told since I did not have a purchase history with them that I would need to send a photocopy of my driver's license as well as a photocopy of my credit card to prove I had possession of the card. This was after my credit card company stated I had been charged. Instead of simply calling my credit card company to verify my card was legit they send me a form letter with all these privacy invasive hoops I have to go through.

Go with High Point Scientific as they have much better customer service. It's been over 40 years since I was denied service over such a trivial amount but I will continue to promote digital privacy. We do not have to stand for such poor customer service.

I've rented multiple time from this company and I have never had any issues with them.  The equipment is in working order, customer service is always easy to reach and mailing has never been an issue at all.  I plan on using them especially if I want to try out a piece of gear that I am not sure if I want or need.  I just rented the Sony 300mm F 2.8 G lens and man I just wanted to use it not want to go out and buy one now.  I wish I had the money for one of them because I would.  

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Best in Binoculars Store

Companies(49)

Recently reviewed companies

ATN

AGM Global Vision

Astroshop

Vortex Optics

Promo Optique

Leica Camera

Sleek Capture

Celestron

AGENA ASTROPRODUCTS

Lensrentals.com

Newest companies

ricoh-imaging.eu

Fotododici

lifepixel.com

AGM Global Vision

praktica.com

Sleek Capture

spencerscamera.com

focalpointopticsltd.com

thewidgetsmaster.com

Nature Optix

Related categories

Audio Visual Equipment Rental Service

Camera Store

Closed Circuit Television Store

Hi-fi shop

Home Audio Store

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Companies
(49)