All around fantastic service from the lovely folks at Focalpoint, helping the school out with our faulty telescope, liasing with Celestron who were also fab, sorting out the problems and checking the... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Came to Focal point optics as had friends who volunteer with recommend them, and found a scope that i wanted in great condition as all explained on website and was posted out quickly. So happy with my... See more
Good price for product I wanted, delivery was quick, but docked one star because it should have come with a free binoculars vizor but didn't.
I purchased an amateur telescope from the company. Their price was fair, the ordering process was easy and they were very helpful when I called them to enquire about the progress of the order. I would... See more
Company details
Written by the company
The UK's best supplier of Binoculars & Telescopes for birdwatchers and nature lovers of all abilities.
Contact info
Sevenoaks Sawmill, Antrobus, CW9 6JB, Northwich, United Kingdom
- 01925730399
- sales@focalpointopticsltd.com
- focalpointopticsltd.com
Slik tripod head
I’ve already reviewed the product. Excellent service; quick delivery & much cheaper than other suppliers
Date of experience: April 22, 2025
Best bird feeder more…
great price quick delivery what’s more to say other than great shopping experience
Date of experience: April 08, 2025
A slight delay in delivering the item…
A slight delay in delivering the item but that could have been due to Royal Mail.
Date of experience: April 07, 2025
Fabulous customer support
Fabulous customer support and speedy delivery
Date of experience: March 31, 2025
Super helpful staff
Super helpful staff. Responded to a query out of hours and my binoculars were posted to me in no time, all carefully packaged.
Date of experience: March 12, 2025
Great 2nd hand scope
Came to Focal point optics as had friends who volunteer with recommend them, and found a scope that i wanted in great condition as all explained on website and was posted out quickly. So happy with my purchase, and have bought again from. Great to deal with.
Date of experience: February 14, 2025
Very helpful
Called in to ask for advice about binoculars. Staff were very helpful and well informed, and the shop and website have a great range of products to choose from. Highly recommended
Date of experience: February 22, 2025
Good price for product I wanted
Good price for product I wanted, delivery was quick, but docked one star because it should have come with a free binoculars vizor but didn't.
Date of experience: January 22, 2025
Very good products and service
Very good products and service, recommended.
Date of experience: January 16, 2025
Reliable and helpful company
I purchased an amateur telescope from the company. Their price was fair, the ordering process was easy and they were very helpful when I called them to enquire about the progress of the order. I would order again from them.
Date of experience: January 08, 2025
Excellent experience dealing with…
Excellent experience dealing with Focalpoint Optics, Paul was very helpful giving me loads of advice and price matched my items. Can’t recommend them enough.
Date of experience: December 23, 2024
Excellent service
Excellent service. Went the extra mile. Genuine honest advice and friendly. Ill have no hesitation recommending.
Date of experience: October 09, 2024
Absolutely great company to deal with
Absolutely great company to deal with, fast postage and all items as described. ⭐️⭐️⭐️⭐️⭐️
Date of experience: October 12, 2024
Two items ordered and one item in the…
Two items ordered and one item in the delivery was not the correct item. Vendor quick to address problem, however.
Date of experience: September 14, 2024
First class service
First class service.
V good website
V good product
V good delivery
FAULTLESS
Highly recommended
FIVE STARS
Date of experience: August 29, 2024
A transparent and efficient service all…
A transparent and efficient service all round. Well done!
Date of experience: August 22, 2024
Great customer service and product
Great customer service and excellent second hand products. Issue with ordering on the website quickly rectified and went above and beyond. THANKS!
Date of experience: August 14, 2024
Helpful from the start simply kept me…
Helpful from the start simply kept me informed as my product was out of stock very please with c/c
Date of experience: August 16, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.