every thing worked properly including your notifications.

WOW - honestly a 1 star review is high praise, DO NOT stay at any SONDER PLACE EVER, I dont even want to go into the rant of what happenend but lets just say it was unlivable and I had to fight for a month to get a refund - PLS the Reviews are RIGHT DO NOT STAY HERE 

I was successful within weeks of my very first listing.  Appreciate the excellent customer service and help whenever needed. So worth the membership fee!

We are currently staying at Marvilla Parks and we are shocked by the lack of care for guest safety. On our first day we visited the beach where our children played in the water, despite red tape that was buried under the sand and barriers that laid flat at the beach on the sand, there were no clear signs or warnings that the water was unsafe. We assumed these were there to stop people going into the water after a certain time as they were laid flat. Staff allowed dozens of people, including children and myself (27 weeks pregnant), to enter the water after watching is que to enter and pass them as we headed to the sunbeds.

Today after returning and being in the water for nearly an hour, staff suddenly announced the beach was closed due to untreated water. No warning was given on arrival, at check-in, or by beach bar staff. I was later told an email was sent a month earlier, before our arrival — which is unacceptable, especially since cancelling within 28 days would have meant losing 90% of our booking cost.

Worse still, the beach bar stayed open, making it seem like the area was safe — clearly prioritizing profit over guest health. Extremely disappointed and concerned. Would not recommend.


We went Coastfield Holiday Village for 7 nights as a family of four and it is difficult to see where the negative feedback on Trip Advisor is coming from . The caravan wasn't brand new of course but it was clean . When we arrived early and sat outside the staff came out to us and checked us in early which was a great freindly surprise . The Spar shop on site was quite cheap and had everything . The Chinese takeaway on site provided some delicious food . The onsite clubhouse was a typical camp club , nothing special but adequate enough for local nights . The location of course is great , the beach across the road and Ingoldmels market etc about a ten minute walk away . Don't be scared to book direct with Coastfields , it is value for money and pretty good for a caravan park . 

This people are scammers..i haven't read the reviews before booking with them and got scammed...Well i am going to report them to their government embassy and they should be punished really bad for doing this to tourists...they should be shut down and reward all the people that they scammed..i will do everything in my power to punish them

This is our second time using Nina and Adriatic Experience to help plan our Croatian vacation. Nina's suggested itinerary, attention to detail, patience with our revisions, and complete availability during our two-week trip was 100% five-star perfect! Every last detail was simply amazing. Her hotel recommendations were spot-on, and her guides for our excursions (kayaking, e-bike tour, wine tastings) were pure perfection. Each day was somehow better than the previous. 
We've recommended Nina to friends and family who have been equally impressed. We'll be back, and will work with Nina again for sure!

We recently rented a property called Starfall in Batheaston, Bath (UK), managed under the name Sophie Porter, though the individual behind the booking is actually Sarah Jane Campos-Martyn, operating through Skyfall Farm Ltd.

What we encountered was nowhere near the standard advertised. The home was presented as a high-end country retreat but in reality was dusty, grimy and neglected. On arrival, we documented and immediately sent over 30 photographs of the thick dust, filthy dishes, broken dishwasher and tired furnishings. Despite this clear evidence, the host refused to acknowledge any issues and instead dismissed our concerns as unwarranted, suggesting we were expecting "5-star hotel" standards. For the record, we simply expected a clean, well-maintained home in line with what was advertised, especially given the premium price point.

The most disappointing part wasn’t even the poor state of the property – it was the unprofessional, evasive and at times dishonest communication. Once we raised concerns, the tone changed. The host began blaming us for poor communication and even falsely claimed we left the property in bad condition — a tactic we now see has happened to other reviewers too.

A quick online search shows a pattern of behaviour, including:
1. Use of aliases (Sarah Jane Campos-Martyn marketing as Sophie Porter)
2. A string of dissolved companies linked to the owner
3. Several properties under Skyfall Farm Ltd or related with suspiciously glowing reviews — some of which appear self-authored or artificially inflated

We have rented many homes across the UK and Europe and this was unfortunately one of the most disappointing and uncomfortable experiences we've had. We value rustic charm, we live in the country side next to farms ourselves, but basic cleanliness, functioning appliances and truthful advertising are non-negotiable.

This is not just about one bad week — it's about holding property owners accountable when they advertise something they fail to deliver and then try to discredit guests who dare to complain.

We share this not in anger, but in the hope that others can make an informed choice and avoid similar disappointment.

Having stayed at a beautiful holiday cottage in July 2023 (Ty Newydd, Llannor) we had booked the same cottage for earlier this year.
Unfortunately due to family circumstances we had to change the date of our stay. Dioni were very helpful and understanding about the situation and were able to offer us new dates next year.
The cottage is amazing! Very clean and spacious,  with the most amazing grounds! Ann and Hugh, the owners are very helpful and friendly.
It was a wonderful holiday for us and our extended family and we're looking forward to returning there next year.

Got an email cancelling my booking with no explanation whatsoever. Tried their 'live' chat to clear things up but it was not a live chat, just some pre written garbage that did not answer any questions. Very poor customer service. Yet to receive my refund, but they did say up to 10 days. Will leave another poor review if I do not receive it in that time

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Companies(99)

Recently reviewed companies

HomeExchange

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Coastfields

camelotels.kross.travel

Adriatic Experience

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Dioni Self Catering

SACO apartments

Newest companies

Casavio

woodspring.com

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camelotels.kross.travel

Thecopper

marvilla-parks.com

All Chefs Supplies Inc

kostis-haus.business.site

Related categories

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