Very fast delivery. Atypical parts was in stock. Super!

Absolutely awesome bike! also got the luggage rack and I am so happy with all the parts. good performance, easy to assemble and delivered on time. had this now for two months and drove every day without any problems. Can be recommended!!

Avoid.  No phone line now.  Emails ignored.  Week to dispatch in stock item, then dispatched on Friday meaning 24 hours delivery is 3 days to Monday, use useless EVRI who have parked up the parcel and itks vanished.  Other stuff bought recently also taken days to dispatch.  

I got in on the crowdfunding in April 2024. I received the bike in January 2025. The parts I had to assemble were not easy, but I finally got it. The seat I ordered with a Bluetooth speaker and rfid lockbox did not ship due to issues with their supplier. I’ve tried to contact them 3-4 times through their support channels and have gotten no reply in almost 7 months. I had hoped for a better outcome. The story is that they are a US based company founded by veterans. What could be a better thing? Maybe customer service?? The bike did come with a standard seat, so I can at least ride it. My recommendation is to go with a well established company like Rad. More expensive but a better product and experience. These do look cool though. Maybe one day they’ll work out the kinks. 

Update 7/2: I tried contacting them once again about the seat. Several days later, still no reply. I cannot recommend this company. 

Excellent customer service arranged replacement Motor, Battery and Ring Controller on my bike under Warranty without any problem thanks to Marco in Germany. Now have another 2 years warranty for my motor system. 
They could not have been helpful even taking the time to telephone me from Germany to ask what the problem was and arranging the replacements to be sent to my bike shop.

I left my bike in the shop already for 3-4 weeks. They said it needs a new motor but every time I called they don’t know if it was ordered at Veloretti or not. They ask same informations every time I call and nothing happens. My bike is still there

They never pick up the phone and don't do refunds


I recently purchased the Arroyo C8 CMB. I highly rate the comfort level (saddle!), the easy switch adjustment on the handlebars (no tools needed!) and the pure joy of exerting low energy while climbing a sharp hill with a 25 mph wind in my face. This is what I paid for and I'm happy in this regard. The not-so-pleased part includes a squeaky battery casement when riding. I found the issue mentioned on a reddit site specific to this model. I have added grease to the sides of the battery and added a sponge cushion to the bottom of the battery before loading it. Bike shop did some adjustments to the removable cover to no avail. The noise is truly ruining a pleasurable ride. 

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