Kai's patience and diligence were great for planning our family ski vacation.

Fast service, friendly and helpful representative.

Don't touch their website, they steal the miles & more points and don't refund them and don't give you a booking. It happened to me in February, they took 99,000 points from my account, and this is despite the 12 emails I sent and four months later, nothing has been returned. Every email they answer, they are really sorry and it is being processed, so don't touch their website.

As a woman planning a ski trip, I booked a condo through The Lodging Company. The process was easy, and the place was cozy, though the second bed was just a pull-out sofa. Customer service was helpful, and I’d use them again.

Great service that makes it easy to ship bags and skis. Used it to ship my daughter’s bags to her camp and they arrived two days early. Also much better pricing than through FedEx or UPS direct.

This site used to be good, but has a lot of old Information!

Terrible Experience – Will Never Return!

I was supposed to check in at 4:00 PM, but I didn’t get my room until 7:00 PM. Meanwhile, everyone else got their rooms on time. I waited with my kids who were crying because we lost the whole afternoon — no time to enjoy the waterpark or even have dinner.

I paid $280 for this nightmare of a stay. The management was completely unprofessional and did not care about our situation at all. This was the worst experience I have ever had at any resort. I DO NOT recommend staying here, and I will never book this place again.

If they want to keep customers, they better fix their terrible service and start respecting their guests!

— Sara Fahmi, Room 368, June 29, 2025


Constantly have to chase them, can't even get basic things like restaurants reservations sorted

We stayed here with our family and were super impressed with the ease of access to the slopes, bars and restaurants. The apartment exceeded our expectations, everything has been thought through. We had everything to make our trip run smoothly. Hopefully we’ll be returning next season! 

I had a really disappointing experience with Mainstage. I contacted them multiple times asking to change ferries in my booking, but they ignored my requests and left the original ones in place. Despite sending an email chain clearly showing that I had asked for the changes, they refused to refund me for the extra ferry bookings that I didn’t need. Instead, they told me I could use the money as credit—but only for “extras” within my booking. The problem is, I had already booked all my extras, so this “credit” was useless. In the end, they essentially kept ￡140 without offering any real opportunity to refund it in time. Very poor communication and customer service—I wouldn’t book through them again.

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Recently reviewed companies

Ski.com

Rockymountaingetaways

Hotelscarsandmore Rockettravel

The Lodging Company

Ship Skis

Bergfex

camelbackresort.com

Tenlifestylegroup

Ciasaviola

Mainstagefestivals

Newest companies

Skiworldpop

Hotelscarsandmore Rockettravel

Travador

Innelegance

Outsidelife

Ciasaviola

Etipsdaily

Canmoreskilodge

Alpsbg

Theweekendertrips

Related categories

Canoe & Kayak Tour Agency

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USDT Casinos-TOSPIN Online Casino & Sports Betting - Play & Bet Online

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