Verified
Ann was great and put up with months of me going back and forth trying to decide when and if to book. Always responsive and would highly recommend her to anyone.
Company replied
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Verified
Ray is so professional and helpful. He is very knowledgeable about his destinations and product. He made the reservation process so easy! I will use Ray for all my ski trips from here on out!
Company replied
I can’t say enough great things about Shanon Leder Jensen and Ski.com! From start to finish, every detail of our trip was thoughtfully planned and perfectly executed. Shanon’s attention to detail is... See more
Company replied
Verified
Getting a seat assignment is usually a nightmare with a group ticket. Even if you're willing to pay extra, if you book with a group, you can't get the seat assignment until 24 - 48 hours before the... See more
Company details
- #13 of 204 best companies in Travel Agency
- #2 of 3 best companies in Ski Holidays
Information provided by various external sources
Ski.com is the largest provider of mountain vacations in North America. We customize complete mountain vacations to more than 120 of the most popular resorts and thousands of properties in the United States, Canada, Europe and South America. With one phone call or just a few clicks of the mouse, our clients are able to bundle together things like discounted lodging, flights, lift tickets, equipment rentals, ski school, activities like snowmobiling and more. Based in Aspen, Colo. since 1971, Ski.com is known for the top-notch personal service offered by its 67 Mountain Travel Experts, winter-sport enthusiasts who average 26 years in the business and who regularly travel to personally experience each destination and accommodation.
Ski.com TO THE MOUNTAINS
Written by the company
- Nobody gets why you crave time in the mountains more than we do, and nobody knows how to guide you there better.
Contact info
210 AABC STE AA, 81611, Aspen, CO
- 800-525-2052
- customer_service@ski.com
- www.ski.com
4.9
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Verified
Kai's pateince and deligence was great…
Kai's patience and diligence were great for planning our family ski vacation.
Date of experience: July 02, 2025
Verified
Cory is amazing...rock star
Date of experience: July 01, 2025
Reply from Ski.com
Love hearing this! Cory will be thrilled to know you think he’s a rock star — thanks for the great feedback and 5 stars!
Verified
Awesome service and planning
Ann was great and put up with months of me going back and forth trying to decide when and if to book. Always responsive and would highly recommend her to anyone.
Date of experience: June 30, 2025
Reply from Ski.com
Thanks so much for the review! We're happy to hear Ann was able to support you throughout the decision process. Patience and responsiveness are her specialty. We hope you have a great time on your trip!
Verified
Reply from Ski.com
Thanks you so much for the 5-star review and sharing about your experience with Teagan. Happy Skiing!
Verified
Lou made this reservation very easy for…
Lou made this reservation very easy for me & thank you.
Date of experience: June 30, 2025
Reply from Ski.com
That's awesome to hear. We're glad you had an easy time working with Lou on your reservation. Thanks for sharing!
Verified
Darin finds us exactly what we need…
Darin finds us exactly what we need every year
Date of experience: June 29, 2025
Reply from Ski.com
Thanks for the kind words! We're glad Darin continues to deliver just what you're looking for year after year.
Verified
Michelle Otero is great!
Date of experience: June 27, 2025
Reply from Ski.com
So glad you had a great experience with Michelle and very thankful you decided to share this with us!
Verified
Great Customer service!
Ray is so professional and helpful. He is very knowledgeable about his destinations and product. He made the reservation process so easy! I will use Ray for all my ski trips from here on out!
Date of experience: June 27, 2025
Reply from Ski.com
Thanks so much for sharing! We're thrilled to hear Ray made things easy and brought his expertise to the table. Sounds like you’re in great hands for all future ski adventures.
Verified
Great Experience Working with Ray
Ray was outstanding to work with. Super responsive and helpful
Date of experience: June 27, 2025
Reply from Ski.com
Thanks for the great feedback! We're so glad Ray made the process easy and was there when you needed him.
Verified
Emma is a great
Emma is a great! Her help in booking my trip this year again has made this so easy. Our trip last year to Jackson Hole was amazing. Can't wait to see Breckenridge this year. Thanks Emma!
Date of experience: June 24, 2025
Reply from Ski.com
Thanks for the kind words! We're thrilled Emma helped make things smooth again this year. Have an amazing time in Breckenridge! Can't wait to hear how it goes!
Verified
Service
Agent was patient and knowledgeable and provided different options.
Date of experience: June 23, 2025
Reply from Ski.com
Thanks for your feedback! We're glad to hear your agent took the time to walk you through different options and make the process easy.
Verified
Jessica was super helpful in getting…
Jessica was super helpful in getting all of the clients questions answered.
Date of experience: June 20, 2025
Reply from Ski.com
Thanks for the review! We’re happy to hear Jessica was able to get everything handled smoothly for your client. Let us know if there is anything else we can do to assist!
Verified
Ann is the Best
Ann is the Best! Always quick to respond and with great recomendations.
Date of experience: June 20, 2025
Reply from Ski.com
Thanks for the great feedback! We're so glad Ann continues to deliver quick, thoughtful service and solid recommendations.
Verified
Easy to contact and get quick…
Easy to contact and get quick attention. Good prices.
Date of experience: June 16, 2025
Reply from Ski.com
Glad to hear you found us easy to reach and helpful! We aim to keep things efficient and competitive so you can focus on enjoying the mountain. Thanks for leaving the great review. Happy Skiing!
Verified
Working with Cody Jenick to customize…
Working with Cody Jenick to customize my groups trip was exactly what I needed. Honest advice drawn from experience, understanding of what we wanted to get out of the trip, and patience with my decision making.
There is no doubt I will be using his services to book my future ski trips!!
Date of experience: June 06, 2025
Reply from Ski.com
Love hearing this! Cody’s deep knowledge and thoughtful approach really shine when it comes to customizing group trips. We’re so glad he was able to support you with honest guidance and patience. Looking forward to helping you plan the next one!
Verified
Reply from Ski.com
Glad to hear you had a great experience. Thank you so much for leaving your review and for the 5 stars! Let us know if there is anything else we can assist with.
Verified
Efficient and friendly …
Derek was able to quickly hone in on what lodging I needed and at a good price.
Date of experience: June 11, 2025
Reply from Ski.com
Awesome to hear Derek was able to zero in on the right fit so quickly, and at a great value! That’s exactly the kind of support we aim to provide. Thanks for sharing your experience and we hope you have an amazing trip. Let us know if there is anything else we can help with!
Verified
I got the needed reservation in a short…
I got the needed reservation in a short time. Your rep very friendly and helpful... Judge Bailey
Date of experience: June 10, 2025
Reply from Ski.com
Thank you so much for the review and for letting us know about your experience. We’re so glad our team was able to get everything sorted quickly and make the process feel easy and friendly. We hope you have an amazing trip!
Verified
Derek was amazing
Derek was amazing to work with. Made the process easy and quick.
Date of experience: June 10, 2025
Reply from Ski.com
Awesome to hear! Derek’s all about making things simple and seamless. Glad he could help you get everything booked with ease. Thanks for the review!
Verified
Responded to my calls and text…
Responded to my calls and text promptly. And best of all is familiar with the resort I want to go to.
Date of experience: June 06, 2025
Reply from Ski.com
Thanks for the great feedback! We’re glad to hear your expert was both responsive and knowledgeable about your destination—that kind of insight can really make all the difference in planning a great trip. Happy Skiing!
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