i rang them to say my economy 7 was not…
i rang them to say my economy 7 was not working, they sent an engineer out within 2 hours, the guy was very helpful and pleasant , he explained what he thought the fault was and went ahead and changed my old meter , fixing the fault , the whole experience was was handled very well in my view from the phone call to the job getting done , I, am very happy with the whole experience
Date of experience: November 14, 2023
Reply from ScottishPower
Hello Mick.
Thank you for the 5 star rating and positive review, we appreciate the feedback. I am sorry to hear you had an issue with your meter but am really pleased that it has now been fixed! OUr agents always aim to provide excellent customer service and are happy to help!
Kind regards,
Radina