We had Zerorez clean our carpets at our home and Alex did a wonderful job both cleaning the carpets and promoting his company. So much so that I asked for a quote for cleaning the hvac ducts at a rental unit. The quote was $400.00. We set up an appointment and were told that they would call 20 minutes before arrival, they didn't. Upon arrival the crew leader informed me that the coils in the inside unit needing cleaning also, $800, and it also REQUIRED a uv light source, $265.00. When I told him that I was unwilling to spend $1,400+ on a 10 year-old unit and would rather replace the unit, he then went to my rental tenant and told them what he felt needed to be done IMMEDIATELY by his company in order for them to be safe. Now my tenant refuses to pay rent and has informed me that they will move as well as not paying the rent. It does not appear to make any difference that I am willing to repair or replace the unit.
I believe the term is bait and switch, which I refuse to do. I had rather pay 2x to have the job done right than succumb to blackmail. I unfortunately did not get the crew member's name.
I called their Raleigh office and asked to speak to the head person. The receptionist(?) asked what I needed  and I explained the situation. She said that I was right and needed to speak with the Boss to please hold. I held until the line went dead and then hung up. That was 4 1/2 hours ago and I haven't heard anything back. The receptionist had my phone number and work order, so I guess the boss didn't want to speak to me.
5 stars for carpet cleaning, 0 stars for duct cleaning and customer service.


I recently had the pleasure of hiring Merced and Jennifer from Tyloz for a detailed house cleaning, and I couldn’t be happier with their service. They each worked diligently for 2.5 hours, making a total of 5 hours, ensuring every nook and cranny of my home was spotless. Their attention to detail and dedication to their work truly impressed me. My house has never looked this clean and fresh! I highly recommend Tyloz for anyone in need of top-notch cleaning services. Thank you, Merced and Jennifer, for your outstanding work!

I been using Doves cleaning for a few years now..Coming home to a nice clean home is very important to me..Deniese and her crew have done in outstanding job every time!

I had sear come out appropriately 6 months prior to clean carpets and get stains out. They were Finnish in about 30 minutes for a large 2 story house and did a horrible job. Telling me there was nothing they could do about high traffic areas and stains!! Also charged me a pretty penny for a halfass job. Called ElitePro carpet and OH MY GOD!! My carpet seriously looks brand new! He took his time and did the job right and actually cared about my concerns and what I wanted!! No more stains and high traffic area gone!! He’s will definitely be our carpet just from now on. Also a fraction of the cost of sears!!!

Terrific cordless vacuum cleaner and exceptional customer service. Amazing company!

We use Pink's for all of our properties from Cuchara to Pueblo. Great company to work with.

I had a great experience using Inland Carpet. They did an outstanding work. I highly recommend them.

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USDT Casinos-TOSPIN Online Casino &amp; Sports Betting - Play &amp; Bet Online

Best in Curtain and Upholstery Cleaning Service

Companies(17)

Recently reviewed companies

Zerorez

Tyloz

Dove's Professional Cleaning

SummitCove Lodging

Green Dragon Carpet Care

britechinc.com

Pink's Carpet Cleaning

Inland Carpet Cleaning

M&C Floor and Fabric Care

Newest companies

Pink's Carpet Cleaning

Tyloz

Inland Carpet Cleaning

Thebigorangecleaningcompany

Green Dragon Carpet Care

Ewe Clean

M&C Floor and Fabric Care

Couch Cleaning Melbourne

Dove's Professional Cleaning

britechinc.com

Related categories

Burglar Alarm Store

Fire Alarm Supplier

Flooring Store

Furniture Repair Shop

Garage Door Supplier

USDT Casinos-TOSPIN Online Casino & Sports Betting - Play & Bet Online

Companies
(17)