I booked a two day stay in the Dovenby …
I booked a two day stay in the Dovenby Ship to go to a funeral of a friend, 29th April 22 leave Sunday 1st May on Friday 29th of April around 10am gets a call from the manager of the hotel telling me they had been a flood and had left them with no hot water ,they where hoping to get it fixed the next day but could not promise so i could cancel if i wished and all money would be reimbursed so i canceled spoke to booking.com they would sort it out and i would get my money back , its now the 10th if May no money back ￡80 and no answer from the Dovenby ship or Booking.com 2nd time let down by Booking. com will never use again and will block on my laptop. tptal waste of time and money
Date of experience: May 10, 2022