I shop often at & other stories and…
I shop often at & other stories and really like the clothes. Unfortunately, one of my returns got lost in the post / or the process of the refund was backed up in the warehouse - I had kept the tracking receipt. I phoned up their customer service team, got to speak to a person in one minute and they sorted everything out immediately. Was really happy with this customer service. Would definitely continue shopping there on that basis.
Date of experience: June 04, 2021