Very disappointed in this company - for what should be obvious reasons.

They lied about having two parts I needed in stock. I called them first to make sure. They promised both parts are in stock and would ARRIVE on Saturday. I called to follow up on Friday and was told it would take AT LEAST two weeks longer.

I cancelled the order, and called to make sure the order was cancelled.

I do NOT recommend BoatID, look elsewhere for products.

I've been using Kufner yachts for many years with my sailing business (at times 4 yachts in 1 week). I've chartered over 200 yachts across the Med in last 20 years, and can say the service and yachts are awesome - they provided a size and layout in the 5 cabin yachts you won't get with other operator due to the yachts being customised for the market with exceptional sized twin cabins for larger people. Standing up fridges, and plenty of little extras that do not exist on standard Bavaria, Hanse, beneteau yachts. 
YES, they ocassionally have technically issues like all yachts but they are including AC at a price point which is SAME as other yachts which do not have AC. We generally don't use it unless VERY hot and in a marina. 
I need flexibility at times, and I need a team who knows how to work with me when there is a fault or minor issue and the team has always been fantastic. 
I chartered over 15 yachts from them since 2016

Probably the worst portal for criminal users publish fake offers. No control or monitoring whatsoever. Most of the offers are just scams or hands down fraudulent. Stay away from this portal! 

Thanks for repairing our boat. Runs great!

This companies customer service is horrible! I recently purchased a Sound 9.5 kayak from them and noticed a crack in the kayak before even using it. I reached out to their CS department and was greeted on the phone by a rude lady that kept telling me I had to go online and start a warranty claim. I did that two weeks ago and it said someone would contact me in three to five business days. It has now been twelve business days with no contact. Can't believe this is how they treat their customers. I guess once you start monopolizing the kayak market, you don't care about your customers anymore. I now know to stay away from this company.
Glad I found this out before purchasing kayaks for my rental business from this company.

After our old genoa was shredded by the 2019 August storm, we ordered a replacement for our Catalina 32' sloop from Crusader which had its first outing after the Covid lockdown. It was a perfect fit, and it has performed impeccably since. It's very well designed and made. Thanks to the very competent team at Crusader Sails!

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