Ziprent Reviews 527

Great experience overall. Anytime I had a question there was someone available to answer. The process was smooth and they communicated clearly regarding the status of finding a renter. I would use them again!

Date of experience: July 04, 2025

We had a short time to find a place and lots of constraints such as location, property type, rooms number and amenities. Ziprent had just the right place on their listings. Scheduling a viewing was easy and we ended up liking the place. The application process was perfectly organized via their web platform and we were able to complete all the steps online. The keys were waiting for us in a lockbox. Easier than ordering a pizza for movie night.

Date of experience: June 30, 2025

Ziprent is very easy to use and overall a competitive fee compared to other property management companies. They have good communication with me and the tenants.

Date of experience: June 24, 2025

All representatives were very helpful! From the start of touring the home to ensuring the lease included required addendums, all Ziprent associates helped make the process of renting via virtual property management manageable.

Date of experience: June 19, 2025

Quick maintenance response (usually within 24–48 hours)
Easy rental process for tenants.
Best for: Landlords who want low-cost, tech-driven property management.

Date of experience: June 23, 2025

Michelin star experience, customers are treated very well and helped within 15 mins

Date of experience: June 24, 2025

What I do not like about their system is the representative tells you that they work with Section 8 vouchers as soon as you put in your information and of course most landlords want you to make three times the amount of rent on Section 8 the tenant is not required to make three times the amount of rent because Section 8, which is California Housing Authority programs pays the tenant’s rent so soon as you put your information in the system, your application is already denied and rejected. Then you have to call back and make several complaints about your application. Be rejected because you don’t make three times the amount of rent or your credit score is very low well being a Section 8 recipient your credit score does not matter unless they are checking for evictions so Section 8 is your credit Section 8 is your rent qualification if they have a box to check that says do you have a voucher which their application does and then when you submit your information you should not be rejected because you do not make three times the amount of rent and actually it is against the law to deny or reject a tenant with a section 8 voucher based on solely income and credit score here are some facts
🔹 1. California Fair Housing Laws – Source of Income Protection

Law: California Government Code § 12955(a) and (p)

Summary:
Under California Government Code § 12955, it is unlawful for landlords to discriminate against a prospective tenant based on “source of income.” As of January 1, 2020, this explicitly includes housing vouchers such as Section 8.

Gov. Code § 12955(a):
It is unlawful to discriminate in the rental or lease of housing accommodations based on source of income.

Gov. Code § 12955(p):
“Source of income” includes all lawful sources of income such as federal, state, or local public assistance and housing subsidies, including Section 8 vouchers.

🛑 What this means: A landlord cannot reject you simply because your income is from Section 8 or because your personal income doesn’t meet their typical “3x rent” rule — if the voucher covers the rent, that rule does not apply.

⸻

🔹 2. Senate Bill 267 (California) – Alternative to Credit Reports

Law: California Senate Bill 267 (Effective January 1, 2024)

Summary:
Senate Bill 267 requires that landlords allow Section 8 applicants to use alternative proof of financial responsibility instead of a credit report, including payment history, benefit statements, or bank records.

Key Language:
“A housing provider shall allow an applicant to offer lawful, verifiable alternative evidence of the applicant’s ability to pay rent… including but not limited to government benefit payments.”

🛑 What this means: Landlords must accept your Section 8 documentation and cannot rely solely on a credit score to deny you. You can use your voucher, rental history, SSI payments, or bank statements to demonstrate responsibility.

⸻

🔹 3. HUD Regulation – 24 CFR § 982.307

Law: 24 CFR § 982.307(b)(4)

Summary:
This HUD regulation states that a property owner may screen applicants, but they must not impose different screening standards just because the tenant has a Section 8 voucher.

24 CFR § 982.307(b)(4):
“A PHA or owner may not adopt different standards for admission of families that receive tenant-based assistance than for families that do not.”

🛑 What this means: A landlord cannot require Section 8 tenants to meet higher credit or income standards than they do for other applicants. They must treat all applicants equally.

⸻

🔹 4. Federal Fair Housing Act (42 U.S.C. § 3604)

Law: 42 U.S. Code § 3604 – Fair Housing Act

Summary:
While this federal law protects against discrimination based on race, color, religion, sex, and disability, many states (like California) extend this to source of income, including housing vouchers.

🛑 What this means: In California, landlords who deny you based solely on being on Section 8 or based on credit when your rent is guaranteed are violating both federal and state law.

Date of experience: June 22, 2025

I love working with Ziprent as a landlord. They are so very good at communication every step of the way.

Date of experience: June 20, 2025

ZipRent has been an amazing platform for me to reliably manage the rental. Their service is great and they make everything very seamless and straightforward. Would definitely work with them in the future as well if I can.

Date of experience: June 13, 2025

Spent responds well to its clients. It should allow more time for applicants to view property.

Date of experience: June 16, 2025

Reliable and easy!
They have great communication with their clients and are very honest and dependable
This is what everybody wants in a successful business.
This is what helps us to be successful.
They also do not have hidden fees or padded charges. I highly recommend zip rent to anybody who wants to be successful.

Date of experience: June 13, 2025

I strongly advise against using Ziprent as a tenant or for property management services. My experience with the company has been deeply distressing and has caused significant harm.

Ziprent erroneously reported to the credit bureaus that I was 120 days delinquent on four occasions, 90 days late once, 60 days late once, and 30 days late once. I paid my rent on time every month throughout my lease. Not a single payment was missed.

As a result of this false reporting, my previously excellent credit score, consistently over 800, has dropped into the low 600s. This has led to substantial damage to my financial standing, mental well-being, and overall quality of life.

Because of this inaccurate information, I am now facing housing instability. I have been forced to place my belongings in storage and have been unable to secure new housing. Several landlords have rejected my applications, and others have demanded prohibitively large deposits based solely on the incorrect data reported by Ziprent.

This experience has been devastating and entirely avoidable. I urge others to proceed with extreme caution before engaging with this company.

Date of experience: June 12, 2025

Ziprent provides comprehensive end to end tenant placement services from listing to lease signing. They
have a dedicated and knowledgeable staff. I have used
their services 3 times during the past few years and
obtained favorable results each time.

Date of experience: June 10, 2025

Ziprent makes it easy to make rent payments and communicate home issues with the landlord. They always respond quickly and professionally to any inquiries I have regarding our rental and utilities. They make it easy to request repairs as well. I would recommend them to both home owners renting properties and renters alike.

Date of experience: June 10, 2025

My wife and I had a great experience leasing a condo managed by Ziprent.
1. They use technology perfectly to automate all the right things in the leasing and property management. So the process of leasing was pretty seamless and not very complicated. Very well set up for auto triggering of sms and emails for the next tasks and the website is pretty clean and clear.
2. I guess having central contact point through ziprent leasing email domain was good since we were getting relatively quick response.
3. Not having a single person to contact or talk to while going through the whole process was a little uneasy. Knowing we can text or call someone specific for our lease process is somehow reassuring. But it was not needed as such since everything went well. If there was some assistance needed, then I am guessing they have good process in place. Glad we didn’t go through that though.

Date of experience: May 02, 2025

Excellent communication and professional staff. Always knew when potential tenant were going to tour the property and any feedback. This really helped make minor fixes before next tour. Also their network of repair companies is great. Good quality at reasonable prices. Everything obe would want in a property management company.

Date of experience: May 09, 2025

Easiest renting experience ever. From the showing through the lease signing, each step was well laid out and responsiveness to any question was prompt and thorough.

Date of experience: May 04, 2025

From start to finish, my experience was nothing short of great! Very user-friendly system. The service was top-notch, with friendly and knowledgeable staff who made every moment enjoyable. Highly recommend to anyone!

Date of experience: April 24, 2025

They worked with us through the whole process. Very courteous and so helpful. Made us feel great and like we were important. Meant alot.

Date of experience: April 01, 2025

Ziprent made the entire rental experience seamless. Their team was responsive, reliable, and supportive every step of the way. I truly appreciated their professionalism and efficiency. Definitely recommend !

Date of experience: March 05, 2025