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Rated 5 out of 5 stars
Invited

So easy to get my treatment for migraines without having to jump through hoops and having a doctor tell you to try different meds for it. Sumatriptan has always worked for me and doctors want me to... See more

Company replied

Rated 5 out of 5 stars
Invited

Came to Zip from amazon where I could not get prescription renewed just because the couldn’t get a response from Dr. Stressed to find new service, came across Zip. Fantastic! Fast and simple appro... See more

Company replied

Rated 3 out of 5 stars
Invited

I ordered the medication on Monday, June 16th. Hoping the medication will come by Friday, June 20th (just like the website said). However, they won't be delivered until Monday, the 23rd (per USPS)

Company replied

Rated 5 out of 5 stars
Invited

I love ZipHealth since I started the program last month I have lost 12lbs! I have more energy, my swelling has gone down significantly, and no signs of any negative problems. The Health benefits are t... See more


Company details

  1. #15 of 37 best companies in Online Prescription Medication Vendor
  2. #13 of 26 best companies in Doctor

Written by the company

ZipHealth is a US Online Doctor offering express treatment online for a range of health conditions. Safe, Convenient, Fast and Affordable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Invited

The speed of communication

The speed of communication, The professionalism displayed by all involved.The privacy to feel comfortable with the process.

Date of experience: June 27, 2025

Ziphealth logo

Reply from Ziphealth

Hi there!

Thank you for your thoughtful feedback! We're pleased to know you felt supported and comfortable throughout the process. Your satisfaction means a great deal to us.

Warm regards,
The ZipHealth Team

Rated 5 out of 5 stars
Invited

easy to order

Date of experience: July 06, 2025

Ziphealth logo

Reply from Ziphealth

Hi Ray!

Thanks so much for your review! We're glad you found the ordering process easy – that's exactly what we aim for!

Warm regards,
The ZipHealth Team

Rated 5 out of 5 stars
Invited

Professional help when you need it

So easy to get my treatment for migraines without having to jump through hoops and having a doctor tell you to try different meds for it. Sumatriptan has always worked for me and doctors want me to try botox. I told
them i would not put poison in my system. They want to change what i take all the time. So tired of them telling me what i need. Zip health prescribes what you need by assessing the symptoms. So refreshing to not have to stress about not having the right treatment when a migraine hits. Thank you Zip health

Date of experience: June 05, 2025

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Reply from Ziphealth

Hi Cathy,

Thank you so much for sharing your experience! We're truly glad we could provide the treatment you trust without the extra stress.

Warm regards,
The ZipHealth Team

Rated 5 out of 5 stars
Invited

My second order

My second order.
Fast and easy to re-order, Good Price and fast shipping.

Date of experience: May 13, 2025

Ziphealth logo

Reply from Ziphealth

Hi Bob!

Thank you for your continued support! We're happy to hear reordering was fast and easy. We’ll keep working to deliver great service every time!

Warm regards,
The ZipHealth Team

Rated 1 out of 5 stars

This company sells sub par standard…

This company sells sub par standard medication that don't work, customer service are rude and disrespectful, always evading the question gaslighting to try and justify this corrupt business, they don't monitor patients on their meds but limit you on what you can buy even thought the low dose don't work funny how a lot of these one star comments are deleted and hidden look at their responses to the ones posted what a joke I was told directly they don't monitor patients then they lie and say they do. All about the money. They admitted the testosterone supplement don't work as well as the 5 and 10 mg of cildenifil but won't prescribe me anything higher but did for a year and then decide aww we will limit him they the first year they had no issues with dosage than a year later limit me to lowest dosage after prescribing me the 20mg that worked lol blood work was contious by my va doctors it was all good yet they limit me but they swear they monitor and track their patients lol. Don't I expect a gaslight reply from them about how the doctor .and medical restrictions blah blah blah when I've seen an endocrinologist and urologist lol they think the ziphealth doctor is a joke if a low dosage of meds isn't working you gradually increase and monitor the body's reaction through lab work but this doctor here acts like he's the only right one when several doctors I've seen advised strongly against using this company ziphealth and online phony doctors that couldn't make it in regular medical fields like hospitals they do backroom generic backalley advice businesses like ziphealth be cautious these guys will screw you over. The exp date I put last month but dealing with these people almost 2 years and it's getting worse every time they don't care it's about money.

Date of experience: July 02, 2025

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Reply from Ziphealth

Hi Donald,

We're sorry to hear about your experience and appreciate you taking the time to share your feedback. At ZipHealth, we aim to provide safe, clinically appropriate care in line with medical guidelines. While we understand your frustration, treatment decisions are made by licensed providers based on a number of factors, including medical history and clinical judgment.

If you’d like to discuss your concerns further, please feel free to reach out to our support team—we’re here to help.

Kind Regards,
The ZipHealth Team

Rated 5 out of 5 stars
Invited

great product for men

outstanding service great product......discreet? lol well it shows up in a royal blue sac so I don't know bout that but service n product are good thx

Date of experience: October 25, 2024

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Reply from Ziphealth

We're happy to hear that you enjoyed the product and service! We appreciate your feedback regarding the packaging. We'll consider this as we improve our processes. Thanks again!

Rated 5 out of 5 stars
Invited

Streamlined Process

Great experience! Process was quick and easy. Shipping was very fast !

Date of experience: June 23, 2025

Ziphealth logo

Reply from Ziphealth

We're happy to hear that you had a great experience! We appreciate your feedback regarding the quick and easy process, and fast shipping. Thank you!

Rated 5 out of 5 stars
Invited

Easy and quick process.

Date of experience: February 14, 2025

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Reply from Ziphealth

We're happy to hear that the process was easy and quick for you. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars
Invited

Ease of ordering

Ease of ordering, quick shipping, and superior customer service makes Ziphealth a great resource.

Date of experience: July 12, 2024

Ziphealth logo

Reply from Ziphealth

Thank you for the wonderful feedback! We're so glad you found the ordering process easy, shipping fast, and our customer service top-notch. We're proud to be your go-to resource!

Rated 5 out of 5 stars
Invited

Pleasant experience

Pleasant experience. No problems from start to finish.

Date of experience: April 28, 2025

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Reply from Ziphealth

We're so happy to hear you had a pleasant experience from start to finish! Thanks for choosing us and for sharing your feedback!

Rated 5 out of 5 stars
Invited

It’s so easy to get the meds you need…

It’s so easy to get the meds you need with major convenience.

Date of experience: January 30, 2025

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Reply from Ziphealth

Thank you for your kind words. We're so glad to hear that you've found the process easy and convenient. Providing accessible, reliable care is exactly what we strive for. We appreciate your support.

Rated 5 out of 5 stars
Invited

Excellent Experience!

The timeline on being approved for meds was excellent.Very easy to purchase.I am satisfied!

Date of experience: June 18, 2025

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Reply from Ziphealth

Thank you for sharing your experience. We're thrilled to hear that the process was smooth and met your expectations. Your satisfaction is very important to us, and we're glad we could deliver the care you needed with ease.

Rated 3 out of 5 stars
Invited

"Timing is everything"

I ordered the medication on Monday, June 16th. Hoping the medication will come by Friday, June 20th (just like the website said). However, they won't be delivered until Monday, the 23rd (per USPS)

Date of experience: June 16, 2025

Ziphealth logo

Reply from Ziphealth

Hello Michael,

Thank you for your feedback, and we're truly sorry for the disappointment caused by the expected delivery date. We completely understand how disappointing it is when an order doesn’t arrive when expected — especially when you were hoping to receive it by the 20th.

Your order was shipped the same day it was placed on June 16th, and while we work hard to process orders quickly, delivery times are ultimately in the hands of the carrier. That said, we're always here to help if any issues come up along the way.

We really appreciate you taking the time to share your experience — it helps us continue to improve.

Warm regards,
The ZipHealth Team

Rated 5 out of 5 stars
Invited

Easy to navigate clear instructions

Easy to navigate clear instructions

Date of experience: September 16, 2024

Ziphealth logo

Reply from Ziphealth

Hi Juan!

Thank you so much for your kind words!

We're glad to hear you found the experience easy to navigate and the instructions clear. Making things simple and straightforward is one of our top priorities.

Sincerely,
ZipHealth Team

Rated 5 out of 5 stars
Invited

The kind and caring professional way…

The kind and caring professional way that you treat people makes a big difference. Thank you so much. You’re very appreciated.

Date of experience: July 17, 2024

Ziphealth logo

Reply from Ziphealth

Thank you so much for your thoughtful message — it truly means a lot to our team. We're grateful for the opportunity to support you, and we're always here if you need anything at (888) 634-1354 or care@ziphealth.co.

Rated 1 out of 5 stars
Redirected

Fake or Diluted Meds

I’ve bought migraine medicine from them twice. Both times the medication was completely useless. Like it was fake or so diluted it didn’t work at all!!!

Date of experience: February 23, 2025

Ziphealth logo

Reply from Ziphealth

We're sorry to hear about your experience and want you to know that we take concerns like this very seriously. All of our medications are sourced directly from accredited U.S. wholesalers and adhere to strict quality and safety standards.

That said, we understand how important it is for your treatment to be effective, and we want to make this right.

Please contact our support team at (888) 634-1354 or care@ziphealth.co so we can look into your order and assist you further. Your health and trust mean everything to us.

Rated 5 out of 5 stars
Invited

Great Experience

Came to Zip from amazon where I could not get prescription renewed just because the couldn’t get a response from Dr. Stressed to find new service, came across Zip.
Fantastic! Fast and simple approval process. Fast shipping. No ridiculous “membership” fees. Fast shipping. Fast response if you have questions.
Highly recommend to try Zip

Date of experience: May 05, 2025

Ziphealth logo

Reply from Ziphealth

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us after the challenges you faced elsewhere. Our team works hard to make the process as simple, fast, and stress-free as possible, so it’s wonderful to know that stood out to you. We truly appreciate your recommendation and are here anytime you need us!

Rated 5 out of 5 stars
Invited

Easy to re order

Easy to re order

Date of experience: March 22, 2025

Ziphealth logo

Reply from Ziphealth

Hi Pat!

We're glad to hear reordering was easy! Thank you for your feedback!

Sincerely,
ZipHealth Team

Rated 5 out of 5 stars
Invited

The ease of access and ordering

The ease of access and ordering. Very thorough in verifying health compliance.

Date of experience: February 12, 2025

Ziphealth logo

Reply from Ziphealth

Hi Craig,

Thank you for your feedback! We're thrilled you found the process easy and thorough.

Sincerely,
ZipHealth Team

Rated 5 out of 5 stars

Stephanie…

Would like to leave a review for Stephanie the customer service agent. She was outstanding and went above and beyond to assist me and my needs. If all agents could be like her it would be an amazing company.

Date of experience: June 02, 2025

Ziphealth logo

Reply from Ziphealth

Hi Tiaura,

Thank you for your lovely feedback regarding your experience with one of our agents. We pride ourselves on customer service and will be sure to pass along your positive words!

Sincerely,
ZipHealth Team

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