Funny that you suggest for my review to be honest when you are lying to unsuspecting customers. Your ad is for Peter Thomas Roth facial tightening cream but your product is a fake! The tube is exactly... See more
Company replied
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Funny that you suggest for my review to be honest when you are lying to unsuspecting customers. Your ad is for Peter Thomas Roth facial tightening cream but your product is a fake! The tube is exactly... See more
Company replied
Purchased this for our grandson- he loved it! Well made, shipping was fast, and the company responded to an email I sent inquiring about another product.
Ordered an Aviator Pro II wallet with the air tag after seeing an ad and seeing some fairly positive reviews online. After two weeks, I hadn’t received a tracking number and wasn’t able to get anyone... See more
Zephyr responded extremely fast on my inquiry about a custom engraved pilot wallet. It was late at night and I didn't expect any response until during business hours. Zephyr was so quick, that my wa... See more
Fine quality handcrafted goods for the professional pilot and frequent traveller.
Texas, 76448, Eastland, United States
Replied to 17% of negative reviews
Typically takes over 1 month to reply
So I already have another one from you and the leather feels more rigid than these! It's blue though but it was only one of a few options at time when I bought it. So now I see you had black in again, so I jumped on it but the leather feels a lot different and not the safe feel.
Date of experience: June 14, 2025
Purchased this for our grandson- he loved it! Well made, shipping was fast, and the company responded to an email I sent inquiring about another product.
Date of experience: May 29, 2025
False on shipping days! Got the 2 day shipping didn’t get my package four days later. Contacted and they told me I got the 1-3 day shipping then why write 2 day shipping when I could’ve just paid for cheaper shipping and got it on the 4th day to
Date of experience: May 27, 2025
This company is a fraud. The total for my order was $55.35, however, I noticed that there were 2 fees charged to my account. One was for $34.09 and the other for $63.28. I didn't recognize any of the transactions, and requested that my order be cancelled immediately.
They will take your order, give you a total, and then charge whatever they want from your account.
WARNING: Don't do it! I will have to dispute the charges with my bank. Luckily, I have copies of the receipt that they sent, which is different than what they took from my bank.
In addition, since the company is a fraud and has my Debit card number, I took all my money out of that account, and initiated a new card number with my bank. Nightmare!!!
Date of experience: May 16, 2025
Reply from Zephyr
Order a 63.00 package.. next i had bank withdrawals of 76.00 and another of 34.00. I emailed immediately within hours of ordering about an hour. To cancel the order. The email respondent then said refund would take up to 31 days. Wtf. Hang on my payment gets to within seconds and I have to wait a month for a refund. ? 1 month later received a refund of 76.00. It's been almost 2 months now with the 34 dollars no where in sight. I have just complained to the business bureau.
Date of experience: May 01, 2025
Reply from Zephyr
The leather feels great and it has all the pockets I need; exactly what I was looking for!!
Date of experience: April 19, 2025
Exactly as advertised!
I even had a change after ordering and they accommodated me no problem!
I highly recommend Zephyrpilot!
Date of experience: April 23, 2025
You do not send out shipping dates I have when it will ship I am left in the dark
Date of experience: April 23, 2025
What a great wallet! The leather is soft, supple, and it's perfectly set up for my aviation documents. The only suggestion would be to add an extra two millimeters to the medical insert so that I can get the medical certificate in there without double folding it at the fold line.
Date of experience: April 16, 2025
The experience was excellent. Could not be happier with the service and product. Thank you Zephyr staff.
Date of experience: April 06, 2025
I initially ordered the wrong wallet, I emailed the company and had a quick response with a refund so I could reorder the correct thing. Super easy to work with. Thanks!
Date of experience: April 01, 2025
Date of experience: March 31, 2025
Lightning fast service and they did a great job on my custom engraving. Highly recommended!
Date of experience: March 20, 2025
l loved everything and I can't wait to use it thank you so much! i love all the different designs !! so creative and unique!
Date of experience: March 21, 2025
Funny that you suggest for my review to be honest when you are lying to unsuspecting customers. Your ad is for Peter Thomas Roth facial tightening cream but your product is a fake! The tube is exactly the same with vertical writing but it says Facial Tightening Cream and NOT Peter Thomas Roth brand - filled with nothing more than a cheap hand cream. You’re a rip-off scammer and I’m reporting Zesphyr to the BBB and all social media sites. Assholes!
Date of experience: January 07, 2025
Reply from Zephyr
Great product….great service!!! Thank you.
Date of experience: March 06, 2025
Zephyr responded extremely fast on my inquiry about a custom engraved pilot wallet. It was late at night and I didn't expect any response until during business hours. Zephyr was so quick, that my wallet was shipped the next day. I had my product beautifully done and well packed in 2 days! Superior customer service!
Date of experience: February 26, 2025
Ordered 3 tubes of Lift & Firm Instant Face Thightener with free shipping. Order confirmed for $48.97. Cream did not work at all. Contacted their customer service by email. I immediately realized this is a company from China because of their return/refund tactics. First they asked for a photo of the products, then offered a refund of $15 to keep the products. I refused & reminded them the product did not work. Then they offered $30, which I refused. Then they offered a refund of $40.98 minus shipping cost. I sent a screenshot that shipping was free. They claimed they had shipping costs & offered $43. I reminded them that their advertisement said if I purchased 3 tubes, shipping was free & to now charge me for shipping was fraud. They finally agreed to refund $63.66. I was confused at the larger refund & went back through my credit card statement & saw that despite my order confirmation was $48.97 they had actually charged me $63.66! NEVER DO BUSINESS WITH THIS DISHONEST COMPANY! Doing business as Zesphyr, Fanqingwangqup, HKG (Hong Kong) 18986279538.
Date of experience: January 04, 2025
Timely shipping and well packed product! Quality product!
Date of experience: February 18, 2025
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