Zeelool Reviews 28,800

TrustScore 4.5 out of 5

4.4

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the ordering process, finding it smooth and easy. The delivery service is also highly regarded, with many consumers mentioning fast and timely delivery. People appreciate the quality of the glasses, noting that the prescription accuracy meets their expectations. Consumers consistently praise the prices, considering them affordable and a great value for the quality received. The customer service is another strong point, with reviewers highlighting the helpfulness and responsiveness of the staff. Overall, reviewers express satisfaction with the company's offerings, making it a popular choice for eyewear needs.

Based on reviews, created with AI

See what reviewers are saying

Rated 4 out of 5 stars

The customer care in terms of feedback and being able to contact Zeelol regarding my package eta, is what really made my experience wonderful. I'm pleased with this pair of glasses' quality. It appe... See more

Rated 5 out of 5 stars

Bought a pair of varifocals with cool frames. Ordering process was quick and easy and can save prescription online for future use. They arrived much faster than expected, same amount of time as when I... See more

Rated 5 out of 5 stars

Once again I am absolutely thrilled with my new glasses. This is my 2nd pair I've ordered and have not been disappointed. They are progressive lenses which came out perfect. They were delivered sooner... See more

Rated 5 out of 5 stars

I was skeptical at the beginning but the website was recommended by a colleague at work, and the whole thing was really great. They're true to size, so sometimes it's sad that the one that I like h... See more


Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

Prescription eyeglasses frames online at an affordable price. Find a new pair today with Try-On system. Buy quality eyeglasses with a warranty, free lenses, and free shipping.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

29K reviews

5-star
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Replied to 98% of negative reviews

Typically replies within 24 hours


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Rated 5 out of 5 stars

I love everything about them!

I love everything about them!! Glasses are great, better than any pair I’ve owned! They’ve also provided me with so much protection for the glasses I love it!

Date of experience: July 07, 2025

Rated 5 out of 5 stars

Great selection and very affordable

As a gal who loves "fun" glasses, and can't have too many, there is such a wide variety of glasses to choose from. Super affordable! I have challenged vision, but I see so well out of the Zeelool lenses! My vision changes yearly, but I can afford to snag glasses every year, if need me. I ordered 3 pairs this time!

Date of experience: July 07, 2025

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Rated 5 out of 5 stars

Great quality, fast shipping

Both pair of glasses I ordered look amazing! The quality is great and shipping was fast considering they're prescription lenses and came from another country. I'll definitely be ordering again and ordering for my daughter.

Date of experience: July 07, 2025

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Rated 5 out of 5 stars

Love the Malcolm

Love the Malcolm. Had the black, my dog chewed them, I ordered another pair, and I have this frame in leopard, black and pink! Great fit, can see perfect! Thank you!

Date of experience: July 07, 2025

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Rated 1 out of 5 stars

I ordered two pair

Cute but Disappointed -- I ordered two pair, sent in my original prescription and was so excited anticipating their arrival, but I was disappointed. I cannot see out of either of the two; I immediately became dizzy and got a headache. I would like my money refunded.

Date of experience: July 06, 2025

Rated 3 out of 5 stars

I love the way they look and feel

I love the way they look and feel. The distance is perfect, so they will be great for driving, unfortunately the no line bifocal close up is blurry. So I cannot use them for work or bookkeeping 😟

Date of experience: July 07, 2025

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Reply from Zeelool

Hi, so sorry to hear that there is something wrong with the glasses you received. And check that you have already sent us an email about this issue. We will get back to you as soon as possible. Please do not worry, we will solve this issue for you. Thank you so much. Take care.

Rated 2 out of 5 stars

Frames way too big for my face.

The glasses are a lot larger frames than it seemed they would be and I will need to return them.

Date of experience: July 07, 2025

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Reply from Zeelool

Hi, so sorry to hear that the size of the glasses was too big for you. please do not worry, we will help you solve this issue. And I have sent you an email about this. Do you mind checking it and giving us a reply so that we could help you better? Thank you so much. Take care.

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Rated 4 out of 5 stars

Customer Care

The customer care in terms of feedback and being able to contact Zeelol regarding my package eta, is what really made my experience wonderful. I'm pleased with this pair of glasses' quality. It appears sturdy and solid.

Let's see, this is my first day with these pairs. I have received compliments thus far, but there are no problems.

Date of experience: July 07, 2025

Rated 5 out of 5 stars

First Pair (colorful glasses)

The ease of ordering and delivery were great. I don’t like the glasses though, because they are too big. The picture made the glasses seem smaller.

Date of experience: July 07, 2025

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