Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the high quality of the products, including items like invitations, mugs, badges and cards, and the ability to customize them. People highlight the designs and clear text, as well as the vibrant colors and overall aesthetic appeal. The ease of use of the website and customization features is also frequently mentioned. Consumers are generally pleased with the delivery service, noting that items often arrive earlier than expected. The responsiveness and helpfulness of customer service are also appreciated, with reviewers mentioning quick resolutions to issues and a willingness to go above and beyond. The reasonable pricing and the wide variety of products available are additional factors that contribute to a positive customer experience.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

I really appreciated the Stiletto Rose design on the mug I ordered. It was as pictured. The first mug I ordered was pink-colored,, available in 325 ml. It seemed to be quite small for a regular co... See more

Rated 5 out of 5 stars
Verified

This was my first time ordering from Zazzle. To say I’m pleased is an understatement!! I’m so in love with the wedding invitations I ordered. To be able to edit the design the way you want is incredib... See more

Rated 3 out of 5 stars
Verified

I liked the invitation designs, but shipping was expensive and some of my invites were damaged in shipping (the corners got frayed/bent for the first 5 or so invites in the set of 25, so I could only... See more

Company replied

Rated 4 out of 5 stars
Verified

When I received my order first time, sadly the small words wasn't clear as shown as the image (it's custom, so it would be great if I can make it sure font and size are good before making/shipping). H... See more


Company details

  1. #25 of 57 best companies in e-Commerce Service
  2. #41 of 95 best companies in Decoration and Interior Design Store
  3. #39 of 123 best companies in Online Marketplace
  4. #18 of 43 best companies in Printed Clothing Store

Written by the company

*ATTENTION* Some orders may take longer than anticipated due to current circumstances. We're working to get all shipments out safely. If you’d like information about your order, please go to https://www.zazzle.ca/about/ask and select 'my order' from the dropdown menu.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

910 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

I really appreciated the Stiletto Rose’s unique design

I really appreciated the Stiletto Rose design on the mug I ordered. It was as pictured.
The first mug I ordered was pink-colored,, available in 325 ml. It seemed to be quite small for a regular coffee mug. I then ordered Stilleto Rose in green, 444 ml size. It was great, except that the handle was white, not green.
Overall, this product proved to be a unique, beautiful gift.

Date of experience: May 08, 2025

Rated 5 out of 5 stars
Verified

This Company was fantastic

This Company was fantastic. I placed the order and expected it in a few weeks and received it in two days. Everything was perfect. Thank you so much for your wonderful service .

Date of experience: April 22, 2025

Rated 5 out of 5 stars
Verified

The product was on time

The product was on time, and exactly how I've designed on the page. The quality of the materials, also was very good. It exceeded my expectations.

Date of experience: April 22, 2025

Rated 3 out of 5 stars
Verified

We ended up trashing the entire lot of…

We ended up trashing the entire lot of what you sent us. It was too small to even read most of any things. Not your fault - I realized after that the dimensions of the bookmark were ultra small. I thought bookmarks were pretty standard in size (ALL of mine are about 5-6 inches by 1.5-2 inces), I didn't even think to ask.

Date of experience: April 15, 2025

Zazzle CA logo

Reply from Zazzle CA

Hi Marie,

I am very sorry to hear that you are not 100% satisfied with your order.

Someone from our customer care team will reach out to you via email shortly. Please feel free to reply to that email and we will be happy to help!

Kind regards,

The Zazzle Team

Rated 5 out of 5 stars
Verified

Very satisfied

The invitations were exactly what we wanted. Great quality and they came very quickly. Overall very satisfied!

Date of experience: April 01, 2025

Rated 5 out of 5 stars
Verified

Amazing website and amazing products!!

This was my first time ordering from Zazzle. To say I’m pleased is an understatement!! I’m so in love with the wedding invitations I ordered. To be able to edit the design the way you want is incredible. I would most definitely order from Zazzle again. The prices are so affordable!!

Date of experience: April 01, 2025

Rated 5 out of 5 stars
Verified

Good quality product

The invitations were as pictured and on good quality paper. They arrived within the expected time frame without any damages. I would order from Zazzle again

Date of experience: April 01, 2025

Rated 5 out of 5 stars
Verified

My labels were easy to make

My labels were easy to make, no issues uploading photos or changing fonts and thickness. It came super quick and the quality of the photos was great with a very clear image and vibrant color. I personally think the price is worth the product, but I have not yet put the labels on the bottle, so I am hoping that they stick well and last a long time!

Date of experience: March 25, 2025

Rated 5 out of 5 stars
Verified

Quick

The invites arrived very quickly and looked amazing. Would definitely order from Zazzle again1

Date of experience: March 13, 2025

Rated 5 out of 5 stars
Verified

I love it

The design, and quality of material is great

Date of experience: January 31, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look