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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
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2-star
1-star

Replied to 33% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars

In the box with the product there’s…

In the box with the product there’s warranty card with the qr code bringing you to the registration webpage where you need your order number to register for 3 years warranty, but the order number you get buying from this site will not fit. It is not valid. So you can’t register for 3 years warranty therefore you will not get it. Actually you will not have any warranty, because they do not respond to your emails after buying. You will also not receive the invoice. Any other company will send you invoice, but form them you only get confirmation email of your order and that’s all.
About the product; it’s not worth the money. It’s bulky and cheap material. I have no idea why I bought it before researching a bit more. Do not repeat my mistake.

EDIT:
Emailed them I want to return the projector, when they finally responded to that email, told me to send it to some address in Germany, and let them know the tracking number and they will immediately refund - so I packed and sent with tracking number, they received the item around 2 weeks ago, but they do not respond to my emails anymore, do not refund, no voice from them at all! That's what I would call robbery! ROBBERY!

AVOID AVOID AVOID!

Date of experience: June 03, 2025

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Rated 1 out of 5 stars

Unresponsive and Unreliable Customer Service

I purchased a projector on Sunday, expecting it to be shipped within 2-3 days. To speed up the process, I also emailed the company requesting expedited shipping. They responded, assuring me that the item would be shipped by Tuesday or Wednesday. However, by the end of Wednesday, I had received no shipping confirmation, so I reached out again—this time requesting them to either ship the item immediately or cancel my order and issue a refund.

Instead of addressing my concern, they cancelled my order without any explanation and have since ignored my emails. Now, I have no idea when I will receive my refund. Their lack of communication, absence of phone support, and poor customer service make them highly unreliable. I wouldn’t recommend this company to anyone, even if their products seem budget-friendly—it’s just not worth the hassle.

Update:
I received the refund. You didn’t sent me any email. You just sent me an email after 1 week. Additionally, all of my emails were sent in weekdays not in the weekend. That’s why my review is still valid.

Date of experience: March 05, 2025

yaber.com logo

Reply from yaber.com

Dear customer,
We refunded you on the day we canceled the order, which was March 6. I think you should check your bank account. In addition, the weekend is our rest day, and we have already replied to your email on Monday.
Thank you for your understanding
Yaber Official

Rated 1 out of 5 stars

Avoid them at all cost

Avoid them at all cost, waste of time and money.
I've had multiple projectors from them, about 5 different models, the first old one was brilliant, lasted ages, all the others rubbish, the v10 has a overheating problem, that they don't care about, they replaced one, and the replacement had the same problem, now they avoid.
Had a further look into them, and any bad review online, they try to get removed so others fall for the same trap.

Date of experience: January 11, 2024

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