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Rated 1 out of 5 stars

Therapist was very good. Not responsive at all to emails regarding a problem. Received a bill for payment of $1200 despite having been assured XRHealth accepted Medicare. Cannot seem to get a respo... See more

Company replied

Rated 4 out of 5 stars
Invited

PT with Goggles This PT was one of the most unique & creative therapy sessions , I have experienced. It was bit challenging but productive and Brain Stimulating . My Therapist Michael Clemente was... See more

Company replied

Rated 5 out of 5 stars

Shelby has helped me so much to discover coping mechanisms using the XR apps. She asks me questions to determine how I'm feeling and gives me feedback to help resolve whatever issue I may be having. I... See more

Company replied

Rated 5 out of 5 stars
Verified

I've been doing chair and floor yoga for 2-1/2 years and taking collagen supplements for 5 months. Now with including VR sessions, I can move my left arm and rotator cuff a little more with little to... See more

Company replied


Company details

  1. Medical Clinic
  2. Home Health Care Service
  3. Mental Health Service
  4. Occupational Therapist
  5. Physical Therapy Clinic

Written by the company

XRHealth operates Virtual Clinics, utilizing proprietary FDA and CE registered medical Extended Reality (XR) technology (Virtual and Augmented Reality). XRHealth integrates immersive XR technology, licensed clinicians, and advanced data analytics on one platform, providing a comprehensive therapeutic care solution for patients to receive treatment from the comfort of their home.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

137 reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

IT Bugs & No Insurance on Rental

They are testing out the new Meta Quest. The headset has range of bugs as they are learning. Though still charging customers $150 per month while they take out IT bugs. The large monthly fee includes no insurance if it were to be stolen or accidentally broken. Also the headset is locked to their app only! Which is ridiculous when they should be encouraging clients to adapt to new technology. Positives their onboarding team Ben is great.

Date of experience: April 22, 2025

Rated 5 out of 5 stars

Prompt and competent communication

Prompt and competent communication. Excellent use of virtual reality technology and human interaction. I felt valued and cared for throughout my experience. Changes in my wellness were wonderful and scientifically measureable.Thanks so much. If you want to change your health and well-being. Give this process a try.

Date of experience: January 31, 2024

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Reply from XRHealth

Thank you for your review! We are so happy that you have seen great results and we value your feedback! The XRHealth Team

Rated 5 out of 5 stars

Great experience, very supportive therapist

I’ve been having a great experience with XRHealth. Vaishali has helped me relieve my wrist pain and recover hand movements. I enjoy the VR, it’s very useful to keep up with exercise and monitor progress. Highly recommended!

Date of experience: November 21, 2023

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Reply from XRHealth

Thank you for your review! We truly appreciate your feedback!

Rated 5 out of 5 stars

Best therapists

We have been using xr for about 2 years. Our son is know heading to boarding something we never thought possible but with the support or Miguel, Jessica and the behind the scenes work of Martine this wouldn’t be possible. Cannot rate them enough. Hopefully one day we can meet in person.

Date of experience: November 21, 2023

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Reply from XRHealth

Your feedback is invaluable to us! We thank you for the review and we are so happy that your son has found positive results with our program! Best, The XRHealth Team.

Rated 5 out of 5 stars

My experience with XRHealth has been…

My experience with XRHealth has been excellent. The exercises help me in comprehension and speed of response. The subject material is interesting and educational. My therapist is patient and skilled in her work, and I look forward to further therapy..

Date of experience: November 14, 2023

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Reply from XRHealth

Thank you for sharing your experience and taking the time to leave a review! We are glad to hear our services have been excellent; we're committed to maintaining the high standards that you've come to expect from us, and your review serves as a great motivator for our team! The XRHealth Team

Rated 5 out of 5 stars

The best therapy and the best therapist!

I love XRHealth. Over the past month and a half, I've experienced a significant positive impact on both my work and personal life. Vaishali Patel, an exceptional clinical psychologist, tailored a plan perfectly suited to my needs, always providing answers to my questions and valuable suggestions. XRHealth employs VR technology to enhance people's lives and help them achieve their goals, offering a fresh, unique, and effective approach. I highly recommend it to anyone seeking therapy. If you're unsure, I encourage you to try it for at least a month; I'm confident you'll notice a remarkable difference. Many thanks to Vaishali for her invaluable support!

Date of experience: September 11, 2023

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Reply from XRHealth

Thank you for your review! Your feedback is a vital part of our ongoing efforts to improve and provide the best possible service! We are happy you chose XRHealth for your therapy needs and we wish you all the best!

Rated 5 out of 5 stars
Verified

Dan Foley is a really excellent…

Dan Foley is a really excellent physical therapist. I am enjoying my PT sessions with him, and love learning about virtual reality with the headset.

Date of experience: August 17, 2023

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Reply from XRHealth

Thank you for sharing your thoughts and taking the time to write a review. We are happy to hear you are enjoying your PT and VR experience!

Rated 5 out of 5 stars
Verified

My physical therapist is great

My physical therapist is great. She adds exercises to my routine that she feels will help me keep improving. The virtual reality adds guided meditaiton and movement exercises that are very useful. The customer service has been marvelous. When I have a question, someone calls back promptly and always assists with the technical aspects of the work

Date of experience: July 21, 2023

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Reply from XRHealth

Thank you for your review! We are grateful for your support, and we hope to continue exceeding your expectations in the future! The XRHealth Team

Rated 5 out of 5 stars

The use of the VR headset was immersive…

The use of the VR headset was immersive and helpful in memory improvement. Most important, however, was the interaction with the therapist, Vaishali Patel, who was thoughtful, compassionate and insightful.

I can't recommend this service highly enough.

Date of experience: June 15, 2023

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Reply from XRHealth

Thank you for your review! Knowing that you had such a positive experience with the VR and with your therapist is incredibly rewarding. We strive to provide the best possible treatment, and your review reassures us that we're on the right track!

Rated 5 out of 5 stars

Fast recovery!!!

I’ve enjoyed my therapy, it has been the most productive and interesting therapy i’ve ever received. There was attention to detail and a gradual increase in difficulty with a positive, fast return of strength and flexibility. I’d recommend XR health to anyone. I especially like not having to drive to receive my therapy.

Date of experience: July 12, 2023

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Reply from XRHealth

Thank you for your review! We are so happy that you were able to achieve the results you desired!

Rated 4 out of 5 stars
Verified

Great idea, but tech glitches

Great idea, they're still working out some of the tech links. The therapists are knowledgeable and the exercises fun with the virtual reality headset.

Date of experience: July 13, 2023

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Reply from XRHealth

Thank you so much for your review! We appreciate your honest feedback! Our team is working hard to ensure we have the best VR platform for rehab services!

Rated 5 out of 5 stars

Shelby Mansour and XR Health

Shelby has helped me so much to discover coping mechanisms using the XR apps. She asks me questions to determine how I'm feeling and gives me feedback to help resolve whatever issue I may be having. I look forward to our sessions and enjoy using each app she introduces me to. I have even used them several times on my own. Our interactions leave me thinking about the way I do things and possible new and different solutions. I feel that my life has significantly improved since we've begun working together.

Date of experience: June 06, 2023

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Reply from XRHealth

Thank you for sharing! We are so happy you are seeing great results with Shelby and that you enjoy the XRHealth platform!

Rated 5 out of 5 stars

Exemplary Program

The combination of my counselor, technology and training, plan were exemplary, and helped me immensely.

Date of experience: May 18, 2023

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Reply from XRHealth

Thank you for the review! We are so glad you have had great results with our program!

Rated 5 out of 5 stars

XR Health.Com

These therapists are the most competent and understanding therapists I've ever encountered. I've had physical therapy several times post surgery but they helped me in such a functional way. My balance and strength is so much better and I have more confidence performing household chores and walking.

Date of experience: April 28, 2023

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Reply from XRHealth

Thank you for your review! We are so happy that you had great results with our program! Wishing you all the best, health and happiness. The XRHealth Team

Rated 5 out of 5 stars
Verified

Empowering and fun!

XR Health has been so empowering and fun! I was fatigued when I started XR Health while recovering from stage-1 breast cancer treatments. I have more energy now because of XR Health.

Vaishali has been so supportive by bringing warm human connections to this advanced technology.

Date of experience: April 19, 2023

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Reply from XRHealth

Thank you for the review! We are so happy to hear of your great results with our program! We strive to bring positive, lasting results to our patients.

Rated 5 out of 5 stars

Amazing results

Vaishali is very easy to work with and the results are better than expected. I have a greater range of motion than I've had in decades and the pain has diminished significantly

Date of experience: March 03, 2023

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Reply from XRHealth

Thank you for the wonderful 5-star review! We're so happy to hear you are enjoying the benefits of our products and services - this is what we're here for. Best of health! The XRHealth team

Rated 5 out of 5 stars

My therapist along with this program…Both warm and professional. Explain the purpose of each program.

My therapist along with this program has helped with exercising my back. As limited as I am, I learned using this that I can move better and feel more stable. Thank you, V.

Date of experience: March 02, 2023

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Reply from XRHealth

Thank you for the 5-star review! So happy to hear you are experiencing the benefits of our services and product. Best of health, the XRHealth team

Rated 5 out of 5 stars

Kudos to Dr. Shelby Mansour and the XR Health program AAA+

The programming is excellent and interesting. They work well each and every time. The guidance from Dr. Mansour is very effective as well as her interest and commitment to assisting me achieve my goals - can't say enough about her professionalism and 'cyberside' manner.

Date of experience: February 15, 2023

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Reply from XRHealth

Thank you for this wonderful 5-star review! We are very pleased to hear that you are finding our services and team valuable for your treatment, this is what we're here for! The XRHealth team

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