X31 Sports Reviews 23

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

No customer service. I have been trying for a month to contact customer service to return some items that didn't fit. No replies from the email address that is listed on their site. Phone is not in se... See more

Rated 5 out of 5 stars
Invited

I give you 6 stars. I have been suffering lately from swelling in my legs and feet With regular sport socks my ankles would swell up bulging big time . I just received my compression sock... See more

Rated 2 out of 5 stars
Invited

not worth returning but the size from chart is not reflected in the socks. maybe i should of gotten the large instead.

Company replied


Company details

  1. Running Store
  2. Sporting Goods Store

Information provided by various external sources

X31 Sports strives to support all types of athletes, regardless of their fitness level or specificity. Our aim is to create exceptional products to help athletes train longer, perform better and recover faster. And, while also looking good while you do it. X31 Sports is big proponents of “Look Good, Feel Good. Feel Good, Play Good”. There is no reason to sacrifice either form or function.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Rated 1 out of 5 stars

No customer service

No customer service. I have been trying for a month to contact customer service to return some items that didn't fit. No replies from the email address that is listed on their site. Phone is not in service. They advertise "free returns", but there is no way to download the return shipping label. Guess I'll go ahead and ship back at my expense and hope for the best and dispute on my credit card if they don't refund me. BTW-I really like the item that I am keeping. Calf compression sleeves.

Date of experience: December 29, 2020

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Rated 4 out of 5 stars
Invited

First experience with this company

This was my first time to this site. It was easy to navigate through and I received my order in a timely manner. I am very pleased with the product and that I was sent a coupon for future purchases. I will be purchasing from this company again.

Date of experience: September 21, 2016

Rated 2 out of 5 stars
Invited

size is wrong from chart

not worth returning but the size from chart is not reflected in the socks. maybe i should of gotten the large instead.

Date of experience: September 21, 2016

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Reply from X31 Sports

John, thank you for the feedback. With all X31 Sports orders, if you are not satisfied, we do offer free returns and/or exchanges. Just shoot us an email with your order number, and we can send you a pre-paid shipping label back. Just let us know if you want a refund, or size Large to be sent out.

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Rated 4 out of 5 stars
Invited

Compression Socks

The only reason I didn't give the socks a 5 star, was that they are so long. Other reviewers mentioned the extra generous length, but I ordered them anyway. I wanted them for race training (rather than the medical ones I have from the doctor's prescription for all day wear). Today I wore them with the top band folded down so it was not covering the knee and some thigh, not knowing if it would compress too much in that area (it seemed OK, but it's hard to be sure). Please in the near future make socks that come just below the knee! I need the heel and ankle covered -rather than a leg sleeve, which is easy to find, but medically I cannot use. I need to wear them all day long.

Date of experience: September 12, 2016

Rated 4 out of 5 stars
Invited

Nice socks

Bought these socks for my husband who is healing from an open compound fracture. They give him the support he needs with a bit of style. He loves them so we ordered several more pairs. I only gave 4 stars because the socks all seems to vary in length- some stop right before the knee, while the other sock goes to mid thigh.

Date of experience: August 23, 2016

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Rated 5 out of 5 stars
Invited

Compression socks

I give you 6 stars. I have been suffering lately from swelling in my legs and feet

With regular sport socks my ankles would swell up bulging big time .

I just received my compression socks been infer all day walking etc and zero swelling

I will order more and wear daily n matter what I am doing

Thank you from a very happy new customer

Bob young

Date of experience: August 20, 2016

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Rated 5 out of 5 stars

Not just for sports!

My daughter and I both wear X31 compression socks for sports and working out. The other day, I had my husband try a pair -- he's 70+ and has swelling in both legs. Now, I've had to order more socks for him because he wouldn't take mine off! The swelling (edema) in both legs has reduced and he says "they feel great!"

Date of experience: August 11, 2016

Rated 5 out of 5 stars
Invited

Great Company!

I ordered 2 pairs of shorts. They were delivered very quickly and the shorts are very nice and high quality. Will definitely shop with them again!

Date of experience: August 11, 2016

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Reply from X31 Sports

Thank you, Alex!

Rated 4 out of 5 stars
Invited

Gym shorts

Shorts are nice but would have preferred they had an inner lining.

Date of experience: August 04, 2016

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Reply from X31 Sports

Thank you for the feedback. We'll look into adding that feature.

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Rated 5 out of 5 stars
Invited

Great fit wears well

I play pickleball and have found the compression socks to work well for me. They stay up during play and wash well.

Date of experience: July 11, 2016

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Reply from X31 Sports

Great! Thank you!

Rated 5 out of 5 stars
Invited

Excellent

I really like it👍

Date of experience: July 11, 2016

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Reply from X31 Sports

Thank you!

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