Zoho Reviews 5,358

the bes t experince ever for social media managment

Date of experience: June 02, 2025

the app is providing a simple and clear screenis to manage all my social media from a single location with the mobile app things become really easy

Date of experience: June 01, 2025

🌟🌟🌟🌟🌟
Zoho Social is a game-changer for managing social media!

As someone who manages multiple brands, Zoho Social has made my life so much easier. The interface is clean, intuitive, and packed with powerful features. Scheduling posts across platforms is seamless, the analytics are detailed and insightful, and the mobile app makes it easy to stay on top of everything on the go.

The best part is how effortless it is to collaborate with team members and switch between brands. I've seen real improvement in engagement and consistency since using it.

Highly recommended for businesses, agencies, and social media managers looking for an all-in-one tool! 

Date of experience: July 05, 2025

Best All-in-One Social Media Management Tool for Growing Businesses
Zoho Social to manage our brand's online presence — and it has completely transformed how we handle social media! From content scheduling to analytics and team collaboration, everything is incredibly intuitive and well-organized.

Smart scheduling features that let us auto-post at the best times

Clean and detailed performance analytics for each post and platform

Seamless integration with Facebook, Instagram, LinkedIn, X (Twitter), and Google My Business

The collaboration tools that make it easy for teams to review, comment, and approve content before publishing

It also supports custom reports and social listening, which gives us real-time insight into brand mentions and trends — something that’s crucial for engagement in a fast-moving market.

Date of experience: July 05, 2025

Zoho Social is perfect for small teams managing multiple social media accounts. The interface is simple, and it makes collaboration easy—everyone can review, edit, and approve posts in one place. Scheduling is smart and efficient, and the pricing is ideal for teams on a budget. Great value for growing businesses!

Rating: 4.5/5

Date of experience: July 04, 2025

Fantastic tool for managing social media, allowing for consistency across platforms and easy management of engagement with posts

Date of experience: July 04, 2025

After giving Zoho Social a solid trial run, I can confidently say it's a game-changer. 🙌

✅ Intuitive dashboard
✅ Smart scheduling
✅ Real-time engagement tracking
✅ Team collaboration tools
✅ In-depth analytics that actually make sense

Whether you're managing one brand or juggling multiple clients, Zoho Social makes social media management way more efficient. If you're looking for a reliable tool to streamline your strategy and grow your presence online, I highly recommend giving it a try. 💡

Date of experience: July 04, 2025

I really like being able to plan upcoming posts, the user interface works pretty well. The free plan is extremely basic and almost unusable, you certainly have to pay for it to be useful in anyway.

Date of experience: July 04, 2025

Almost one week - no support through chat!! Zoho are you understaffed?? Disappointing customer service.. Constant message:-
"Sorry we missed your chat as our operators busy! Please try connecting in another few minutes."

Tried 4/5 times during day - same message!! Pathetic!

Date of experience: July 04, 2025

Zoho Social not only helps in content scheduling, it's a digital management powerhouse that's great with insights, reporting and managing user roles.

Zoho social is such a time saver.

Date of experience: November 10, 2024

The platform lets me post on different handles at once which has made our work ore convenient. the daily basis analytics helps me keep updating my content and strategies.

Date of experience: June 22, 2025

Simple interface and has all the core functionality we need for a social management tool. AI integration has been useful, some improvements to be made but will no doubt continue to improve.

Date of experience: June 02, 2025

Date of experience: June 01, 2025

Zoho Social has been my One-Stop-Shop for managing all of the social media accounts for my business. The service is seamless and has literally saved me so much time. Not only can I make 1 post that publishes to all of the platforms, but it also allows me to schedule future posts. #zohosocial is the way to go for all of us busy, on-the-go entrepreneurs.

Date of experience: June 30, 2025

Enjoy Zoho so much! Great user experience.

Date of experience: June 25, 2025

Sold my details onto another company with no warning, got phone calls from this other company. Would never use again.

Date of experience: June 30, 2025

Fabulous tool.. we have had several more expensive social media platforms, this is the BEST value by far!!

Date of experience: June 29, 2025

Date of experience: June 28, 2025

Zoho Social Review
I’m new to Zoho Social, but wow, it’s so easy to use! I connected my Instagram, Facebook, and LinkedIn accounts in minutes and started scheduling posts without any hassle. The interface is super clean, and I love how it suggests the best times to post for more likes and shares. The reports are easy to understand, even for a beginner like me. It’s already saving me so much time, and I’m excited to keep exploring it. Definitely recommend Zoho Social to anyone looking to simplify their social media!

Date of experience: June 26, 2025

I would like to share some feedback regarding Zoho’s subscription policy.

While the Zoho applications themselves are very useful and efficient for our work, we found certain aspects of the subscription and billing policy to be quite disappointing. Specifically:

If we reduce the number of users on our subscription (e.g., from 10 to 8 users), the system still charges us for all 10 users for the full term.

Instead of issuing a refund for the reduced users, Zoho only offers account credits for future use.

In cases where a company stops using Zoho services within the same year, these credits are not refundable, effectively resulting in a loss of funds for the unused portion.

I already raised this concern with a Zoho agent, but unfortunately, the response was not satisfactory. As a customer, I believe it would be fairer if Zoho either allowed proportional refunds or offered more flexible cancellation and downgrade options.

I hope this feedback is taken into consideration to improve the customer experience going forward.

Date of experience: June 26, 2025