Zero Deposit Car Leasing Reviews 436

TrustScore 4.5 out of 5

4.6

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Rated 2 out of 5 stars
Verified

The vehicle arrived with significant scratching / marking on the rear bumper. Furthermore, the SIM card which enables the sat nav to initiate often fails to register correctly upon startup. When Hi... See more

Company replied

Rated 5 out of 5 stars
Verified

I have had the best experience, after being scammed by a company I applied for finance through zero deposit car leasing. An extremely helpful guy, Zac, emailed me and talked me through everything, exp... See more

Company replied

Rated 5 out of 5 stars
Verified

Can't fault Zero Deposit Car Leasing - very helpful staff, especially Rob who found me a new car and got it sorted in a matter of days after my initial order was delayed by months. Straightforward pro... See more

Company replied

Rated 5 out of 5 stars

Phil Mannion the account manager that looked after my purchase absolutely went the extra mile! He kept me updated at every step of my purchase - not once was I left out of the loop. His professional a... See more

Company replied


Company details

  1. #3 of 3 best companies in Leasing Service

Information provided by various external sources

Experts in bad credit, no deposit and all types of used car leasing. Prices from £94inc vat with no deposit. Enquire today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

436 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Verified

Great and easy service

Great and easy service can't wait for my car !!

Date of experience: July 02, 2025

Zero Deposit Car Leasing logo

Reply from Zero Deposit Car Leasing

Hi Danielle,

Thank you! We’re so glad you found the service easy — we can’t wait for you to get your car either.


Team Hippo

Rated 5 out of 5 stars
Verified

Great from start to finish not my first…

Great from start to finish not my first time using them. Highly recommend

Date of experience: June 18, 2025

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Reply from Zero Deposit Car Leasing

Hi Andrew,

Thankyou for your continued trust and recommendation! We're glad to hear everything went smoothly again. 

Team Hippo

Rated 5 out of 5 stars
Verified

I dealt only with Sam Baker and i have…

I dealt only with Sam Baker and i have to say it was very easy I informed him what I was looking for he was very informative with options and kept in contact every step of the way.

Date of experience: June 04, 2025

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Reply from Zero Deposit Car Leasing

Thank you for your feedback. We're glad Sam Baker made the process easy and kept you well informed throughout. We appreciate your kind words! 

Team Hippo

Rated 1 out of 5 stars

Couldn’t find a lease deal for me

Couldn’t find a lease deal for me, unless you have a perfect credit score then they might help.

Date of experience: May 15, 2025

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Reply from Zero Deposit Car Leasing

Hi Shahed,

Thanks for your feedback, and we're sorry we couldn't find a suitable lease deal for you initially, I am however glad to see that we have managed to find a suitable deal for you and Sidra has been assisting with your post delivery issues.

Thanks,
Chris – Customer Experience Manager

Rated 5 out of 5 stars
Verified

I have used Hippo for last 5 cars they…

I have used Hippo for last 5 cars they are a great company who treat you like family

Date of experience: April 24, 2025

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Reply from Zero Deposit Car Leasing

Hi Mike,

Thank you so much for your loyalty and wonderful feedback! It means the world to us to hear that you feel like part of the Hippo family.

Team Hippo

Rated 5 out of 5 stars
Verified

Pointed in the right direction

Pointed in the right direction. Prompt and efficient

Date of experience: March 15, 2025

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Reply from Zero Deposit Car Leasing

Hi, 


Thank you for your kind review! We're glad to hear that we could point you in the right direction and provide a prompt and efficient service. If you need any more assistance, we're always here to help! 


Kind Regards, 
Team Hippo

Rated 5 out of 5 stars
Verified

Very quick

Very quick, found type of vehicle I wanted, in right price range for my budget. Consultants very responsive, paperwork came over fast..

Date of experience: February 19, 2025

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Reply from Zero Deposit Car Leasing

Hi Dane, 

Thank you for the positive feedback. 

We will pass on your comments to the team!

Kind Regards, 
Hippo 


Rated 5 out of 5 stars
Verified

Jack was very good

Jack was very good, I had reserved a car i didn't really like. Then once I realised he was happy to find me an alternative

Date of experience: February 18, 2025

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Reply from Zero Deposit Car Leasing

Hi Nicole, 

Thank you for your positive feedback. 

We will be sure to pass your comments over to Jack. 

Kind Regards, 
Hippo 


Rated 5 out of 5 stars
Verified

Absolutely amazing experience

I have had the best experience, after being scammed by a company I applied for finance through zero deposit car leasing. An extremely helpful guy, Zac, emailed me and talked me through everything, explained the car that I had expressed interest in wasn’t available for my budget and instantly helped me look for another. One was found within half an hour. Zac has gone above and beyond and kept me up to date all the way through every step and nothing was too much trouble! He has made my experience a pleasure and would highly recommend him to anyone in the future who is looking for car leasing! He is a true credit to the company!

Date of experience: February 09, 2025

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Reply from Zero Deposit Car Leasing

Hi Kevin, 

Thank you for your fantastic review. We're thrilled to hear that your experience
with Hippo was so positive and that Zac was able to provide you with the support
you needed. We take great pride in offering a helpful service and we're so happy
to hear we was able to find the right car for you. 

Kind Regards, 
Team Hippo 



Rated 5 out of 5 stars
Verified

Fantastic service

Scott was very professional and productive dealing with me. Explained all services efficiently and could answer any questions I had. Lovely person. Also I could understand him completely as I come from the south east of Englsnd.

Date of experience: January 25, 2025

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Reply from Zero Deposit Car Leasing

Hello Jayne,

Thank you for your wonderful feedback! We’re so pleased to hear that Scott
provided professional, efficient service and was able to answer all your
questions. We also appreciate your mention of how easy it was to communicate
with him.
We value your trust in us and look forward to assisting you again in the future.
Thanks again for sharing your experience!

Kind Regards, 

Hippo. 

Rated 5 out of 5 stars
Verified

Fantastic service

Date of experience: December 25, 2024

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Reply from Zero Deposit Car Leasing

Hello Kim

Thank you for your great review! We’re thrilled to hear you had a fantastic
experience with us. Your feedback is greatly appreciated!

Hippo

Rated 4 out of 5 stars
Verified

I have very bad credit history ,no body…

I have very bad credit history ,no body give me even 20 pound credit but thus app gives me credit and helps my credit score building.

Date of experience: December 19, 2024

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Reply from Zero Deposit Car Leasing

Hello Benjun,

Thank you for sharing your experience with us! We're so glad that we could help
you with your credit journey. We understand how important it is to rebuild
credit, and we're happy to be part of that process with you. Your feedback means
a lot to us, and we're here to support you every step of the way 

Kind Regards, 

Hippo.

Rated 5 out of 5 stars
Verified

Great experience with the purchase

The whole process was dealt with by Ryan. He was very knowledgeable and helpful throughout my purchase. Thank you very much for getting me out of a pickle.

Date of experience: November 20, 2024

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Reply from Zero Deposit Car Leasing

Hello, 

Thank you for taking the time to leave a 5 star review and sharing such kind
words for Ryan!

Kind Regards,

Ciara @ Hippo

Rated 5 out of 5 stars
Verified

So quick with everything and very…

So quick with everything and very precise

Date of experience: October 08, 2024

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Reply from Zero Deposit Car Leasing

Hello Carl, 

Thank you for your lovely review, we are happy to hear the process was quick and
precise. 

Kind Regards, 

Hayley @ Hippo. 

Rated 5 out of 5 stars
Verified

Scott Gaskell ( customer service )

Scott Gaskell the gentleman i spoke to took time to explain everything in detail which just made decisions easier to make thanks again

Date of experience: September 25, 2024

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Reply from Zero Deposit Car Leasing

Hello Stephen, 

Thank you for your wonderful feedback, we will pass this on to Scott who will be
delighted. 

Kind Regards, 

Hayley @ Hippo. 





Rated 5 out of 5 stars
Verified

My account manager sorted everything…

My account manager sorted everything out and looked for several cars that would interest me. He kept in touch all the time along the way even finding different new cars for me. Would definitely recommend. Cheers Daniel

Date of experience: September 24, 2024

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Reply from Zero Deposit Car Leasing

Hello Gary, 

Thank you for your wonderful review and recommendation. We will pass your
comments on to Daniel who will be delighted he could assist you. 

Kind Regards, 

Hayley @ Hippo.

Rated 5 out of 5 stars
Verified

The friendly and understanding way of everyone I spoke to.

The friendly and understanding way that my enquiry was treated, from everyone, but particularly Kyle.

Date of experience: September 18, 2024

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Reply from Zero Deposit Car Leasing

Hello Joan,

We’re thrilled that our team could provide you with a great experience. We’ll be
sure to share your kind words with them!

Kind Regards,

Morgan @ Hippo

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