I've been a Zenni customer for a long time so I'm very sure of what I say. You can check the excellent box each time for quality, price, turn around time for orders and excellent customer service. I'v... See more
Company replied
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I've been a Zenni customer for a long time so I'm very sure of what I say. You can check the excellent box each time for quality, price, turn around time for orders and excellent customer service. I'v... See more
Company replied
The glasses I received weren't well made. They kind of creek and crack when I take them on and off. Also the anti fingerprinting lens coating doesn't stop fingerprints at all and requires constant cle... See more
Company replied
Within the last 20 years I've bought 15 pairs of glasses; clear regular, contrast tinted for night driving and darker tinted for sunglasses from Zenni, with 4 different prescription changes. I had a... See more
Company replied
What a great experience. Shopping online was easy and convenient with many options available. Being able to see the glasses on your face via camera is a big plus. But the best part of all is the excep... See more
Company replied
Written by the company
In 2003 Zenni started as a small, homegrown business in Northern California and has morphed into an e-commerce success story with over 50 million frames sold to customers all over the world. In this journey, we continue to innovate but our commitment remains the same: we help people “See better and live better.”
Ready to revolutionize the way you buy glasses? At Zenni, we believe everyone should have access to high-quality, affordable eyeglasses. With over 4,000 frames and prices starting at $6.95 for single-vision prescription glasses, you don't have to limit yourself to just one pair when you order glasses online. Express all facets of your personality with our low-priced eyeglasses and sunglasses in every style, shape, and color imaginable.
If any questions come up during the order process, or while waiting for your glasses you can always reach out to our award winning customer service team for assistance!You can even use our virtual try-on to see how your favorite frames will look instantly – try a pair of online eyeglasses without the risk! Once you've placed an order for eyeglasses online, your glasses are individually crafted at our state-of-the-art manufacturing facility and shipped directly to you.
We also offer multiple shipping options including our new 3-5 Business Days Rush Delivery Service
448 Ignacio Blvd, #332, 94949, Novato, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
Your Company is Amazing!! I am telling everyone I talk to about your great service and those prices. Let's just say you are cheaper than if I went through my insurance company using my benefits! With them it was extra for everything. With you it was this is the bottom line price. $104.95. If I used Insurance I would pay $584.75. Well, I'm thanking you all the way to the bank!!
Date of experience: June 06, 2025
Reply from Zenni Optical
The timing/delivery of my order. The fit of my glasses. And the cost $ was very helpful. My frames were darker than I thought I ordered. But I like them. Thank you
Date of experience: May 30, 2025
Reply from Zenni Optical
excellent source for reasonably priced prescription eyeware.
Date of experience: June 06, 2025
Reply from Zenni Optical
I love ordering my glasses and sunglasses from zenni they are always right and I love EVERY pair I’ve bought so far!!!
Date of experience: May 30, 2025
Reply from Zenni Optical
Reply from Zenni Optical
I love how much money I save using you and tell all of my clients about you. That don’t always listen as they are older and think they have to pay more to get the right glasses.
Date of experience: May 30, 2025
Reply from Zenni Optical
I've been a Zenni customer for a long time so I'm very sure of what I say. You can check the excellent box each time for quality, price, turn around time for orders and excellent customer service. I've not ever had to return an order as yet because for me the prescription and fit are just perfect. Make sure you carefully read description of glasses and enter your RX correctly and you couldn't go wrong!
Date of experience: May 30, 2025
Reply from Zenni Optical
Zenni has the lowest pricing and i always get my glasses quickly. Ive always been very happy with the quality of everything I have ordered from them. They quality exceeds what you would expect for such a low price.
Date of experience: June 05, 2025
Reply from Zenni Optical
Reply from Zenni Optical
Love my new glasses!! Thanks you Zenni I can see again!! Fast service took only q week to get in the mail.
Date of experience: May 30, 2025
Reply from Zenni Optical
Pricing, frame choices, fast turnaround. Could ask for nothing more. See you when its time for a new pair of glasses.
Date of experience: June 06, 2025
Reply from Zenni Optical
They got they order Wong the first time the second time after changing the order to the no line bifocal he can’t read the small print pretty sure they got the prescription wrong again!
Date of experience: May 24, 2025
Reply from Zenni Optical
Great selection and price. Ordering was easy and my glasses arrived very soon after completing the order.
Date of experience: May 29, 2025
Reply from Zenni Optical
My glasses fit perfect, everything was done great
Date of experience: June 05, 2025
Reply from Zenni Optical
My granddaughter began wearing glasses three years ago. The different styles and colors make wearing glasses fun for her.
Date of experience: May 30, 2025
Reply from Zenni Optical
Reply from Zenni Optical
I love my glasses. They fit right, my prescription it right everything is clear. The pricing is amazing as well.
Date of experience: May 29, 2025
Reply from Zenni Optical
My glasses, clear with flowers, are amazing! I get at least 3 compliments a day on them. They are also really sturdy. This was my last online try, and I am so happy with my purchase. Thank you!!
Date of experience: May 29, 2025
Reply from Zenni Optical
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